Top Customer Success Jobs in Chicago, IL
As a Customer Success Engineer at iManage, you will be the trusted technical advisor for iManage Cloud customers, assisting them throughout their lifecycle to achieve maximum value and business outcomes. You will collaborate with various internal and external teams to ensure successful onboarding, adoption, and continued value delivery. Additionally, you will analyze customer data to enhance product usage and drive customer success.
As a Customer Success Manager at iManage, you will be responsible for ensuring customers obtain value from their subscription, improving customer interactions, and achieving customer outcomes. You will work closely with various teams to advocate for the customer, drive value, and ensure retention.
Senior Customer Success Manager at iManage responsible for ensuring customer value, satisfaction, and retention through effective customer interactions and achieving desired outcomes. Collaborates with internal and external teams to drive customer success initiatives and proactively address customer needs.
Join the dynamic marketing team as a Digital Campaign Performance Specialist at iManage. Support Demand Generation Managers in executing and optimizing digital marketing programs for legal tech B2B SaaS growth. Play a key role in campaign strategy, audience expertise, marketing execution, email/content management, project management, reporting/analytics, and staying updated on best practices.
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