As a Senior Technical Success Manager at Qualtrics, you will assist clients in maximizing the value of subscription solutions, leveraging AI in client interactions, and collaborating with sales and delivery teams. This role requires expertise in market research and strong analytical skills to enhance customer relationships and drive retention and expansion efforts.

The Technical Success Manager focuses on helping customers maximize value from subscription solutions through understanding their goals, providing technical guidance, and fostering long-term relationships. Key responsibilities include collaborating with clients, managing research requests, and leading strategy discussions to ensure impactful insights and customer satisfaction.

The Customer Experience Advisor at Qualtrics leads program consulting services for customers across various industries, helping them design and execute effective CX Programs. This role involves strategic engagement with clients to align on program vision, developing journeys, measurement strategies, and driving organizational change.