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Top Customer Success Jobs in Chicago, IL
Fintech • Financial Services
The Client Services Representative will support clients by resolving inquiries related to accounts and technical issues via phone and email. Responsibilities include customer education, managing customer data using tools like Salesforce, collaborating with teams, and assisting management in policy creation based on customer feedback.
10 Days Ago
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Fintech • Financial Services
As a Client Services Representative, you will assist clients with account setup, technical support, and troubleshooting. Your role will involve using various communication channels to enhance customer experience, educating clients about NinjaTrader products, and collaborating with internal teams to improve services. You will leverage tools like Salesforce and assist management with policy creation based on customer feedback.
Top Skills:
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Fintech • Financial Services
As a Client Services Representative at NinjaTrader, you will support clients with account and platform inquiries, provide technical assistance, educate customers on products, manage customer data, and collaborate with internal teams. Strong communication and problem-solving skills are essential for ensuring a world-class customer experience.
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