Top Customer Success Jobs in Chicago, IL
Responsible for underwriting risks in a book of business, analyzing risks and profitability, marketing products, maintaining relationships with agencies, and staying current on industry trends. Requires advanced knowledge of underwriting and insurance practices.
Claims Specialist position at CNA with responsibilities including managing commercial claims, investigating and resolving claims, providing exceptional customer service, and interacting with insureds and claimants. Requires working under moderate direction with moderate to high complexity claims.
Manage commercial claims with moderate to high complexity and exposure for a specific line of business. Investigate and resolve claims according to company protocols, quality, and customer service standards. Regular communication with customers and insureds.
Virtual Property Claims Specialist at CNA responsible for investigating and resolving commercial property claims, estimating damages virtually, and delivering exceptional customer service. Hybrid position with 1-2 days in the office per week.
Handles policy processing transactions including Policy Issuance, Policy change Endorsements, Renewals, for multiple lines of business within Commercial or Specialty lines. Trains staff, communicates with Branches and Underwriting, engages with BPO Partners, and participates in quality and productivity reviews.
Customer Service Specialist role at CNA to support customers, agents, and brokers in the US. Duties include responding to calls and emails, providing user assistance, and maintaining strong customer relationships.
Seeking a Complex Claims Specialist for Financial Institutions/Public D&O claims group to handle D&O and E&O claims under policies issued to Public Companies and Financial Institutions. Responsibilities include investigating and maintaining complex professional liability claims, reviewing coverage, determining liability, negotiation, and settlement.
The Client Specialist at CNA's Small Business Service Center provides comprehensive client servicing for small commercial business accounts, including analyzing policy transactions, recommending solutions, and selling new business. This role requires obtaining a Florida 2-20 Property and Casualty Agent License within 3 months of starting. The Specialist also stays updated on insurance regulations, mentors staff, and maintains licenses through continuing education courses.
Responsible for underwriting risks in a book of business, determining acceptability of risk, negotiating with agents, analyzing profitability of risks, and maintaining agency relationships. Requires Bachelor's degree and 3-5 years of underwriting experience.
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