The Executive Assistant is responsible for managing schedules, preparing correspondence and reports, organizing meetings and travel arrangements, and ensuring confidentiality. This role also involves maintaining office operations and supporting organizational needs efficiently.

Lead the Digital Support team to achieve quarterly OKRs, define Self-Service and Customer Technical Support strategies, track performance metrics, optimize KPIs, enhance Support journey, ensure customer-centric experiences, and motivate high-performance team members.

Responsible for leading and developing the Risk Management strategy for Chamberlain Group and the Parent Company. Manages relationships with third-party service providers and oversees insurance programs, claims management, and loss control activities.