Regional Manager, Agent Success
5 hours ago
As the Agent Operations Manager for Compass, you will lead our growing Agent Operations team as they manage the operational experience for our Agents. You constantly think of ways to improve the workflow and efficiency of not only the Agent Operations team, but of the agents as well. You play a critical role in maintaining agent care and retention, a competitive advantage for Compass. Along with many others, some key responsibilities will include developing efficient processes, integrating support across teams, and designing and implementing new services. You strive to deliver excellent customer service and are continuously looking to improve. Acting as a leader, you motivate and mentor your team members, and synthesize from across the different functions who provide services for our agents.