Senior UX Designer
3 days ago
Make a positive impact in the lives of millions by defining the user experience at ServiceNow!
Work collaboratively inside a cross-functional team, effectively integrating your design expertise inside a truly agile environment, launching radical new solutions in rapid succession to solve long-standing challenges.
Working closely with product management and engineering, provide your design perspective to help in ensuring a unified and cohesive experience across the ServiceNow ecosystem.
Conduct user needs assessment, task analysis, and develop user profiles; identify key tasks for user research, competitive analysis, user testing, and develop usability plans.
Develop high-level task flow content and then use storyboards and other design documents to communicate concepts and vision to others.
Rapidly iterate theoretical task scenarios, navigation map, flow, and state-transition diagrams to document design decisions.
Develop UI layouts including controls, labels and graphical elements for software on both mobile and desktop platforms with an eye towards experience unification.
Participate in documentation development processes such as user experience specifications, testing and evaluation.
Work closely with product management in UX ideation and innovation.