Develop a strategic vision for how implementation will meet the needs of the client/end-user, and ensure all parties on the project team understand the overall goal and the details of the solution.
Have a thorough understanding of client configuration, being a trusted resource for the client through the full relationship of the account.
Throughout the project, confer with clients/end-users on the solution, offering beneficial alternatives and acting as an advisor.
Ensure all projects are delivered on time by developing a project plan that determines key objectives, milestones, time frame, procedures, and allotment of available resources for various phases of the project.
Identify key risks and issues, and proactively communicate them to all parties of the project.
Direct and coordinate activities of Technical Account Analysts and other project team members to ensure the project progresses on schedule and within standard delivery specifications.