Top Tech Jobs & Startup Jobs in Chicago, IL

The Customer Success Associate will enhance customer relationships by ensuring value and satisfaction from BigTime's software, driving retention and expansion goals. Responsibilities include managing client interactions, identifying adoption opportunities, and collaborating with the Implementation Manager for integration.

As a Technical Support Specialist, you will handle customer inquiries through live chat, email, and phone, educate clients on software usage, troubleshoot issues, and improve customer satisfaction. This role emphasizes strong communication and technical troubleshooting skills in a hybrid work environment.

The Account Executive at BigTime Software is responsible for understanding customer needs, presenting product demonstrations, and building a strong sales pipeline to meet quotas. The role requires technical qualification of prospects and consulting skills in a fast-paced environment.