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The Research Consultant will support operations in Central Asia by conducting country-specific research, problem-solving, and managing external relationships to improve the fertility healthcare experience for multinational employees using Carrot benefits.

The Research Consultant will support operations in the APAC region, focusing on healthcare research and knowledge management to improve global offerings. This role requires fluency in Vietnamese and Mandarin.

Design, develop, and deliver training programs for contact center teams to ensure they exceed member and customer expectations. Responsible for creating engaging training materials, conducting training sessions, assessing performance, and collaborating with other teams to align training initiatives with organizational goals.

Seeking an Operations Consultant to support Carrot's operations in Egypt by conducting country-specific research on health care systems, local regulations, and pathways to care. Responsibilities include operations research, knowledge management, and strategic problem solving and execution. Fluent in English and Arabic required.

Seeking a motivated Senior Director of Consultant Relations to work remotely with travel. Responsibilities include developing and implementing a strategic plan to achieve sales and retention goals with assigned consultant firms. Must have 5-7+ years of experience in external wholesale or relationship management in retirement plans.

Senior Customer Success Manager at Carrot Fertility responsible for supporting new and existing customers, ensuring retention, increasing engagement, and maintaining high satisfaction levels. Develop customer success strategies and best practices for mid-market customers. Proactively source opportunities for relationship expansion and customer success acceleration.

The Senior Marketing Analyst at Carrot Fertility will be responsible for analyzing complex member data to measure, benchmark, and evaluate the performance of member engagement campaigns and growth initiatives. They will also make recommendations for improvements to drive increased member engagement and revenue.