Chicago Tech Jobs and Startup Jobs

295

Customer Support Manager

2ndKitchen
Chicago
1 day ago
We are expanding aggressively and looking for a Customer Support Manager to lead our remote support team. From day one, you’ll lead a team of support agents and multiply the team as we scale the business. You must be able to comfortably de-escalate situations via text message and create a system that is robust and works around the clock. That being said, you are also a natural on the phone and can resolve issues on a call with customers, couriers

Operations Associate, Client Services

InContext Solutions
Chicago
2 days ago
COMPANY, CULTURE & TEAM Our Mission? InContext Solutions is the global leader in 3D simulation software for retail.  First to market, we’ve built and honed our expertise by boldly challenging the traditional processes that have been in market for years.  The data speaks for itself, we currently work with the top manufacturers and retailers across the globe as they look to stay competitive and relevant in a rapidly changing landscape.  Our aim

Customer Success Manager, Client Services

InContext Solutions
Chicago
2 days ago
COMPANY, CULTURE & TEAM Our Mission? InContext Solutions is the global leader in 3D simulation software for retail.  First to market, we’ve built and honed our expertise by boldly challenging the traditional processes that have been in market for years.  The data speaks for itself, we currently work with the top manufacturers and retailers across the globe as they look to stay competitive and relevant in a rapidly changing landscape.  Our aim

Senior Insights Analyst, Client Services

InContext Solutions
Chicago
2 days ago
COMPANY, CULTURE & TEAMOur Mission? InContext Solutions is the global leader in 3D simulation software for retail.  First to market, we’ve built and honed our expertise by boldly challenging the traditional processes that have been in market for years.  The data speaks for itself, we currently work with the top manufacturers and retailers across the globe as they look to stay competitive and relevant in a rapidly changing landscape.  Our aim is

Lead Infrastructure Engineer

SDI Presence
West Suburbs
2 days ago
+43
Summary The Lead Infrastructure Engineer is responsible for the design, framework and implementation of technology solutions to support the enterprise infrastructure of an organization.  They ensure that all systems are working at optimal levels and support the development of new technologies and system requirements. Senior Infrastructure Engineers generally lead and direct a team and report directly to top management. Responsibilities   Anal

Member Services Chat Representative

Rewards Network
Chicago
2 days ago
+20
The Member Services Chat Representative is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner. 

NetCredit Senior Customer Service Section Manager

Enova
Chicago
2 days ago
+24
Oversee day to day functions for a team of representatives. Coach, develop, observe the application of your coaching feedback through associate and team lead performance and execution. Adjust, approve, track, record, and communicate to employees payroll decisions related to time and attendance. Communicate and document the necessary information to qualitatively support details necessary for effective performance review and disciplinary actions. Monitor, identify, analyze, address, and recognize performance metrics in order to provide appropriate constructive feedback, maintain high service levels, and generate production efficiency. Monitor and analyze trends utilizing department data and reports to make real time business decisions and recommendations.. Monitor and complete quality reviews to ensure reps are following compliance guidelines and creating the expected customer experience through following business expectations, scripts, and best practices.

NetCredit Customer Service Representative

Head of Contact Center Operations

Quality & Customer Experience Department Manager

Collections Representative

Strategy and Operations Associate

Netcredit Senior Loan Processing Section Manager

Customer Service Chat Representative

Customer Service Representative

Transactional Attorney

Head of Operations

Load 7 more jobs11 jobs at Enova

Fraud Agent - Nights and Weekends

Vivid Seats
Chicago
2 days ago
+41
Proactively examine and review transaction data for suspicious activity and possible fraud. Verify required documentation and assist customer service representatives with questions or issues regarding potentially fraudulent orders. Utilize various tools to gather, analyze, and interpret data from several sources including transactions, authorizations, and financial data. Conduct extensive research to validate online purchases and determine effective ways to resolve chargebacks and disputes. Respond to phone calls from financial institutions in an effort to mitigate potential chargebacks.

Director, Fraud & Risk Management

Online Support Agent - Live Chats

Online Support Agent - Live Chats (Nights and Weekends)

Director of IT

Load 1 more jobs5 jobs at Vivid Seats

Senior Manager, Enterprise Integrations

Affirm
Chicago
2 days ago
+29
In this role you will lead our rapidly growing Enterprise Integrations Team and will be tasked with supporting our largest merchant partners as they integrate with and expand how they use Affirm. The Enterprise Integrations team is made up of Technical Account Managers and is part of our Engineering organization. The team works closely with Sales and Client Success, capitalizing on the enthusiasm of a just-signed merchant, and guiding them through the practical and technical realities of going live with Affirm quickly.

Customer Success Manager, SPINS Ventures

SPINS LLC
Chicago
2 days ago
+25
As a Customer Success Manager, you will work closely with our clients as a primary point of contact for training, troubleshooting, and overall best practices within our software suite. You will need to convey your expertise in technical concepts to provide guidance to our clients in addition to feedback to our Product Team. To excel at this role, you must be confident, organized, sociable and enjoy interacting with customers of varying levels of experience and technical understanding. If you are motivated to help amazing customers and influence product direction, we want to hear from you!

Senior Director, Global SAP Alliance

ServiceNow
Chicago
2 days ago
+47
The Sr. Director, SAP Global Alliance will be accountable to develop a world-class joint GTM partnership with SAP that aligns to the Global ‘Alliances & Channel Ecosystem-ACE’ mission & transformational operating model principles to enable & accelerate NOW growth to $10B+ within the next five years. This role will lead the development and execution of a recently formed SAP-ServiceNow strategic partnership.

Senior Director, Global Microsoft Alliances

ServiceNow
Chicago
2 days ago
+47
The Sr. Director, Microsoft Global Alliance will be accountable to develop a world-class joint GTM partnership with Microsoft that aligns to the Global ‘Alliances & Channel Ecosystem-ACE’ mission & transformational operating model principles to enable & accelerate NOW growth to $10B+ within the next five years. This role will lead the development and execution of the recently announced Microsoft-ServiceNow strategic partnership.

IT ANALYST (DEVOPS) – SAP FINANCE /HR

Ulta Beauty
West Suburbs
2 days ago
+32
OUR STORY: Ulta Beauty is the largest specialty beauty retailer in the United States and the place for the true beauty enthusiast who gets butterflies as she shops for beauty and experiments throughout our store. We are the only one to provide our guests prestige, mass and salon products and services under one roof – All Things Beauty, All in One Place™. We put our guests at the center of all we do, committing to offer her unrivaled ways to be

IT SENIOR ANALYST - SUPPLY CHAIN

IT LEAD DEVELOPER - POS

DIRECTOR, MERCHANDISE SYSTEMS

IT TECHNICAL ANALYST - SUPPLY CHAIN SYSTEMS

LEAD IT ANALYST- SAP RETAIL

LEAD IT ANALYST- SAP IS/ MM RETAIL

IT LEAD ENGINEER - APPLICATION SECURITY

IT SENIOR ANALYST- OMS - SUPPLY CHAIN

IT LEAD DEVELOPER - POS

IT ANALYST - SECURITY & NETWORK OPERATIONS CENTER (SNOC)

IT ANALYST (DEVOPS) – SAP FINANCE /HR

IT ANALYST - SUPPLY CHAIN SYSTEMS

Load 9 more jobs13 jobs at Ulta Beauty

Manager, Operations

Grubhub
Chicago
2 days ago
+31
About The Opportunity   Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa). While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable,

Service Desk Manager

Manager, Monitoring and Support

Senior Systems Engineer

Senior Network Cloud Engineer

Team Lead

Account Advisor, Enterprise Accounts

Load 3 more jobs7 jobs at Grubhub

IT Risk Management and Security Awareness

McDonald's Technology
Chicago
2 days ago
+26
McDonald’s, one of the most recognized brands in the world, is seeking a Manager – Information Risk Management & Security Awareness to support our cybersecurity team as we protect McDonald’s. You will work in close collaboration with cybersecurity experts, market leads, project managers and Global Technology Solutions teams to help educate our workforce and partners. You will define and deploy a global cybersecurity awareness program. Additionall

Manager of Disaster Recovery

Provider Relationship Specialist, Vendor Management Office (VMO)

Service Catalog and Intake Manager

Solution Architect- ServiceNow

Network Solutions Manager, Global Networking

Incident Response Manager

Senior Director - Drive Thru

Retail Solution Architect – IT Architecture Services

Director of Information Risk Management and Governance

Back Office Product Manager

Director of Azure and Private Cloud Services

Load 8 more jobs12 jobs at McDonald's Technology

IT Support

Avant
Chicago
2 days ago
+32
Avant is looking for a new Sr. Coordinator, IT Support to join the IT Support Team team. As a member of the IT Support Team for a hyper growth startup you will have the ability to join an IT organization on the ground floor and shape what it looks like in the future. You will have tremendous opportunity for growth as you build out the necessary infrastructure and processes to support the organization. Members of the IT Support Team at Avant do more than just answer service requests, they work on a major projects that impact the entire company ranging from building out new facilities to creating user management procedures.

Customer Success Manager

Customer Success Analyst

Customer Experience Analyst

Systems Engineer

Operations Strategy Manager, Servicing

IT Technician

Paralegal

Regulatory Compliance Manager

Load 5 more jobs9 jobs at Avant

Compliance Manager

GoHealth
Chicago
2 days ago
+37
The Compliance Manager reports directly to the General Counsel and helps design, coordinate, execute, and oversee the company’s compliance program, including managing the compliance efforts of multiple business units and sites. In this role, you will be responsible for ongoing compliance with various state and federal regulatory requirements.

Manager of Strategy

Associate Counsel

ASSOCATE BUSINESS SYSTEMS TESTING ANALYST

National General
Chicago
2 days ago
+13
Provide support to business partners to deliver solutions which achieve product and territorial expansion as well as operational improvements and new system implementations.  Participate in project reviews, revisions, production problem corrections, enhancements, and usability testing of any functionality required to administer policy sales and servicing in the NPS and ANA operating systems. Assist as a liaison between developer and end-users, providing technical support to successfully implement system changes in the comprehensive policy and agency management system to comply with filed programs for multiple states, companies, products and lines of business.  Provide automated testing of various insurance products.

Compliance Analyst

Integral Ad Science
Chicago
2 days ago
+48
As Compliance Analyst, you will support development and implementation of the Compliance program. Responsibilities require assessment of controls/processes against industry standards and applicable regulations; awareness and education; and development of policies, standards and guidelines.

Network Escalations Engineer

Cisco Meraki
Chicago
2 days ago
+20
You will be a part of a Technical Service team of extraordinary technical engineers who are excited to grow into the "Support of last resort" for systemic technical issues experienced by our highest-value customers that cannot be resolved through the normal Support process. Your average work week might consist of working on assigned critical issues, monitoring/responding to Escalation calls/threads, and coding/automating test plans associated with critical issues. You might also have 20% travel.

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