Chicago Tech Jobs and Startup Jobs

4

Head of Customer Support

Sprout Social
Chicago
2 days ago
+50
We are currently seeking a highly motivated, customer focused individual to lead our global Customer Support Team. The ideal candidate will have a strong background and a proven track record in developing and scaling Customer Support teams in the SaaS industry in a follow-the-sun model. The candidate will have experience in second line leadership, and international support coverage for a high growth technology company. As a global Customer Support Team, Sprout Social offers 24x7 support coverage for our customers via Chat, Email, Phone and Social. Our Customer Support Team is made up of Customer Advocates (Level 1), Support Engineers (Level 2). We have Customer Advocates across 5 different cities (Chicago, Seattle, San Francisco, Manila and Dublin) and our mission is to create memorable and unparalleled experiences for our customers though every interaction that they have with Sprout Support.

Vice President of Operations

Cameo
Chicago
2 weeks ago
+21
This is the once-in-a-career opportunity for an exceptional strategy/operations leader with unmatched bias for action to write history. You will own all aspects of strategy and business operations for Cameo’s quickly growing organization, including strategy, analytics, planning, operations, and enablement. You will partner hand in hand with our COO, CFO, CEO, and CMO to set and execute the strategy for fast growth, building a large-scale global business organization.

Manager, Growth Sales

Sprout Social
Chicago
2 weeks ago
+50
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Manager, Customer Success Enablement

Sprout Social
Chicago
3 weeks ago
+50
Sprout Social is looking for a highly driven and outgoing Customer Success Enablement Leader to support the ongoing enablement and career development of our Customer Success team. Our Customer Success team is responsible for ensuring that each of our 20,000+ customers remains a customer for life, maximizing value achieved and understanding the full potential our Social Media management platform can deliver for their organizations. This team is in many ways the face of Sprout Social to our customers, and operates at all levels within the customer organization, from practitioner to C-level.

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Scientist Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
Best Senior Software Engineer Jobs in Chicago
LOCAL GUIDE
Best Sales Manager Jobs in Chicago
LOCAL GUIDE
Best Account Manager Jobs in Chicago