Program Mgr, Agile Delivery, Zoro Tools
20 hours ago
The Program Manager – Agile Delivery role is responsible for the delivery of the Customer Experience Product Roadmap as well as the growth and day-to-day management of the Agile/Lean capabilities within Zoro, with impacts across numerous teams in multiple locations. This role provides thought leadership, process design and implementation, and tool requirements around the Agile/Lean practice to ensure the teams are executing in an optimal manner for the present and in a position for continued improvement for the future. A key responsibility of this role is to mentor ScrumMasters and Project Managers not directly reporting through his/her organization and be responsible for knowledge sharing across the organization. This position will act as liaison to partners within and outside of Customer Experience and the PMO as it pertains to Agile/Lean opportunities and challenges. He/she will work closely with the program sponsor(s) to align business objectives with program roadmap planning and execution. The Program Manager provides direction, guidance, and oversight to Project Managers and/or cross-functional teams assigned to the support projects of the program. Their focus is to maintain strategic alignment between the program, associated projects, and the applicable organizational and/or Zoro objectives. Works with stakeholders at all levels of the organization to influence and ensure alignment on Agile/Lean decisions.