8 months ago
Leading functional requirements gathering sessions with clients.
Providing business systems analysis, and process redesign expertise.
Interfacing with internal teams to clearly define and document requirements.
Presenting business needs as a story and visualize requirements.
Identifying the desired “future state” solution/design.
Building consensus through collaborative analysis/design, with both internal and external stakeholders.
Collaborating with development team to drive a system configuration that satisfies business needs.
Participating in system emergency or crisis situations to define/implement workaround processes, corrective action, communication, and system clean-up activities.
Participating in and/or coordinating required testing/validation of system functionality, enhancements and fixes, including the development of test scripts.
Coordinating with development team for resolution of defects or production issues.
Facilitating user training.