Chicago Tech Jobs and Startup Jobs

19

Technical Support Manager

Showpad
Chicago
4 hours ago
+17
Maintain a good relationship with the rest of the CS team, Engineering, Product and Sales teams. As your team will work in close collaboration with the engineering team, it is vital to keep a good understanding between the two teams. Teamwork is the basis of how we operate at Showpad. Weekly 1-1s with your team members, challenging them to take them to take their career to the next level. Making sure the team has the right tools, skills, training, to excel in their roles.

Data Entry Associate (Bilingual Spanish)

Numerator
Chicago
1 day ago
+10
We are looking for a Data Entry Associate (Bilingual Spanish) who is self-motivated and excited about gaining valuable experience at a cutting-edge marketing research company. Your duties will include working with our proprietary video and data entry software while providing quality assurance. You will be tagging and processing commercials, entering critical metadata into our database, and ensuring live content is added as efficiently as possible. We tag and categorize everything about campaigns including products, brands, promotions, key events, celebrities, and more!

Developer Support Engineer (Chicago)

Foursquare
Chicago
3 days ago
+13
Technical Services is a global implementation, support and operations team, with a mission to delight our customers with care. Our team is the face of Foursquare to most of developers. We want their Foursquare experience to set new standards. Our team cares for developers by solving problems and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development. We technically support, scale and execute our enterprise deals and just about everything in between. Our customers include consumers, partners, developers, and our own BD/Sales and Account Management Team..

Support Engineer

iManage
Chicago
3 days ago
+26
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Cloud Network Support Engineer

Nerdio
North Suburbs
3 days ago
+17
Partner Experience Engineer The Ideal Candidate For Nerdio Our Partner Solutions Team is looking for a client-facing Cloud Network Support Engineer with strong technical and communication skills to support our technical channel partners. Why You Want To Work At Nerdio At Nerdio, you will immediately find yourself in a high-growth, fast-paced venture-backed company boasting over a decade of serving happy customers and partners. You will find

Lead Ab Initio Application Support Engineer

TransUnion
Chicago
5 days ago
+14
• You’ll join a team that uses procedures, scripts, database queries, and other tools to analyze and resolve application issues in a variety of open system infrastructures supporting our Online Fulfillment environment. • You’ll work with business partners communicating information about system health, outages, and/or statuses of support requests. • You’ll maintain and create new support tools that can help automate process and provide additional monitoring, alerting, and reporting for our production systems. • You’ll be directly responsible for maximizing system availability. • You’ll help users with application questions and issues. • You’ll research, troubleshoot, diagnose, and recommend solutions to increasingly complex business or technical problems.

IT Support Specialist

Braintree
Chicago
5 days ago
+14
You’ll be working with a team to help your coworkers use office technology. It’s a customer service and engineering position at the same time. Everything from setting up new users to configuring network attached storage - you don’t have to be able to do everything on your first day! When someone on the team tackles a complicated new project, we don’t consider it complete until it has been documented & the project leads another one of us on how to handle it.

Technical Support Representative

Global Application Support

Trading System Support Analyst

Belvedere Trading
Chicago
1 week ago
+26
Belvedere Trading is seeking a Trading System Support Analyst with a Bachelor’s Degree in Computer Science, Information Systems or other related disciplines. The ideal candidate will be a self-starter who is eager to progress, has sound technical knowledge, and has exceptional communication skills. This position will provide an opportunity to learn Belvedere’s proprietary technology environment and trading operations in a challenging and fast

SD-WAN Technician

Cloud5 Communications
Chicago
1 week ago
+13
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Technology Support Specialist

VillageMD
Chicago
2 weeks ago
+15
Be first point of contact for all hardware and software related issued reported from all VillageMD locations as well as remote teams. Build and configure Windows and Apple laptops, printers and other peripheral hardware. Educate employees on security best practices and provide guidance on productivity and collaboration software. Support all network related areas, such as Wi-Fi, VPN, phones, video conferencing and requests coming from remote offices. Manage User Lifecycle Activities in OneLogin, Active Directory and Office 365. Create, validate and update content related to technology in use at our organization.

Network Support Engineer, English/Portuguese Bilin…

Cisco Meraki
Chicago
2 weeks ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our

Technical Support Representative

Returnly
Chicago
2 weeks ago
+13
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Client Software Support Specialist

Smokeball
Chicago
2 weeks ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

Production Engineer (Night Shift)

Avant
Chicago
2 weeks ago
+32
Avant is looking for a remote Production Engineer for our night shift (12am-8am). This person would support our data warehouse and data lake applications by monitoring system health and being first responder to production issues. Over time, they would also support our global bank partners as production issues arise.

Information Technology (IT) Professional

Truss
North Suburbs
2 weeks ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Network Support Engineer - English/Spanish Bilingu…

Cisco Meraki
Chicago
3 weeks ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.

Client Support Engineer Level 2

Ensono
Chicago
3 weeks ago
+35
• Managing all requests logged into the Line2 queue. • Managing client communication on all tickets. • Conducting proactive and reactive incident, event and problem management. • Reducing the number of repeat issues through root cause analysis. • Building strong client relationships by becoming a point of contact for clients. • Working with internal departments to mitigate client concerns. • Providing escalation support for SD and L1 teams.

Tech Support Engineer USA/LATAM

Bringg
Chicago
3 weeks ago
+17
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Analytics Support Engineer

CCC
Chicago
3 weeks ago
+24
The Application Support Engineer is responsible providing system and software support for our current and next generation data warehouse applications. The engineer should be a self-starter and should be able to collaborate with Product Management, Product development, Quality Assurance and Dev Ops teams to acquire the necessary skills and application knowledge needed to support the applications. The engineer will also troubleshoot and resolve any issues that occur in the application software. As a support engineer, you will be responsible for addressing technical customer escalations related to the applications, and resolving them. The engineer will also work closely with the development teams to implement solutions that may require application software changes. This position will be responsible for technical interaction with Customer IT Departments as part of debugging and resolution during system and application outages. The support engineer will recommend appropriate technology options to IT Operations management in order to support the applications.

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