Chicago Tech Jobs and Startup Jobs

33

Enterprise Application Support Jr. Engineer

TransUnion
Chicago
12 hours ago
+14
Become expert level with TU analytics technologies. Scale into a support role in an individual capacity. Deploy, support, and manage BI tools deck. Platform development, client engagement for TU analytics applications in order to add future state of TU analytics business. 

Technical Support Specialist / Linux Technician (3rd Shift)

Technical Support Representative

Returnly
Chicago
19 hours ago
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Client Software Support Specialist

Smokeball
Chicago
23 hours ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

Application Support Technician

Cooler Screens
Chicago
1 day ago
+10
Application Support Technician COOLER SCREENS | CHICAGO Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to transform a multi-billion dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story –

Information Technology (IT) Professional

Truss
North Suburbs
2 days ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Service Desk Analyst

West Monroe Partners
Chicago
2 days ago
+20
West Monroe Partners is currently seeking a Service Desk Analyst to work within our Performance Services group. This position will be responsible for managing and answering support calls for West Monroe Partners’ outsourcing clients. This position’s primary responsibility will be the first point of contact for West Monroe Partners’ clients IT questions and issues. The role will also serve as an internal escalation point for help desk technicians requiring more advanced support. The Service Desk Analyst is expected to be able to assist with desktop, mobile, and application troubleshooting including but not limited to Windows 7, Active Directory, Microsoft Office, Microsoft Outlook/Exchange, Citrix, VoIP telephony, and other business applications.

Production Engineer (Night Shift)

Avant
Chicago
2 days ago
+11
Avant is looking for a remote Production Engineer for our night shift (12am-8am). This person would support our data warehouse and data lake applications by monitoring system health and being first responder to production issues. Over time, they would also support our global bank partners as production issues arise.

Customer Experience Specialist

CarAdvise
Chicago
3 days ago
Who is CarAdvise: CarAdvise is an emerging technology company that is changing the way consumers maintain and service their vehicles. Let's face it, getting car care is a hassle and is not a trusted industry. Our proprietary technology makes car care a more seamless, trustworthy and affordable process for drivers everywhere.  Our mission is simple: provide an easier way to schedule, approve and pay for maintenance and repair work at a shop near

IT Support - Helpdesk (Part Time)

Target Data
Chicago
3 days ago
+14
Target Data is looking for a part-time IT Support/Helpdesk Engineer to begin part-time, as soon as possible. The person will assist other members of the IT department with the day to day responsibilities of maintaining the organization’s IT assets. The IT Support Engineer will have the opportunity to experience a production IT environment and learn about the tools and processes. The IT Support Engineer will have the ability to demonstrate a

IT Support Specialist

GoHealth
Chicago
6 days ago
+20
The person in this position will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting key business operations.  They will spend the majority of their time engaged with staff and systems, understanding technical needs, performing workstation installations, providing desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues. They provide technical support in activities associated with the identification, prioritization and resolution of reported problems, whether general maintenance / low-complexity IT problems or more complex issues identified and escalated to a higher level of support.

Desktop Support Admin

CSG
Chicago
6 days ago
+25
The Desktop Support Admin provides both remote and on-site technical support at the desktop level to CSG's internal employees. Since the technical field is constantly evolving, we are looking for someone who keeps up with industry changes and updates his/her skills to remain relevant. Must take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams when necessary. Will document all trouble tickets with clear, concise explanations in a timely manner ensuring adherence to department policies and procedures. 

Support Engineer

iManage
Chicago
1 week ago
+16
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Technical Support Team Leader

Morningstar
Chicago
1 week ago
+16
Morningstar Client Service aims to thrill our clients by quickly resolving issues, deftly managing changes and providing insightful consultation at every step of the client experience. The Client Service group is comprised of four teams: Customer Support, Success, Engagement and Operations. In this End-User Support role, directly reporting to the Director of Product Support, you will be the team lead for Technical Support across Morningstar Products’ software capabilities. The Team Lead of Technical Support role is responsible for defining and executing the technical support experience for our software clients 

Technical Support Manager

Showpad
Chicago
1 week ago
+17
Maintain a good relationship with the rest of the CS team, Engineering, Product and Sales teams. As your team will work in close collaboration with the engineering team, it is vital to keep a good understanding between the two teams. Teamwork is the basis of how we operate at Showpad. Weekly 1-1s with your team members, challenging them to take them to take their career to the next level. Making sure the team has the right tools, skills, training, to excel in their roles.

IT Infrastructure Manager

Rightpoint
Chicago
1 week ago
Company Overview Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led intrapreneurial organization. We’re driven by innovation, rooted in technology and relentlessly curious. We love the creativity involved in taking a blank screen and blinking cursor and making it something amazing. With intrapreneurship in our DNA, we’re able to move

Production Control Analyst

Ensono
Chicago
1 week ago
+28
The technician position will primarily responsible for maintaining and performing day-to-day operations, in addition to other operation technician duties as required. This position requires the technician to follow all established documentation processes and using ITSM tools This position will be working in a highly time critical environment. Service Level Agreements (SLA) apply to the timeliness and accuracy of the work performed which can include substantial financial penalties for Ensono if not met. This position requires the technician to make independent judgment on the best way or by using best practices in monitoring and batch recovery. This requirement is based on not being able to anticipate every scenario, and to escalate as necessary. This position works closely with the customer, 3rd party application programmers, Level 2 Tech Support and/or other Ensono teams to maintain the integrity of the client’s environment.

Technical Support Engineer

Showpad
Chicago
1 week ago
+17
As a Technical Support Engineer within the Customer Success team, you are the customer’s hero in time of need! A customer’s advocate internally and a Showpad advocate externally. Your forte is to stand by our customers in their more technical requests and ensure an effortless support experience. You are a contact point between Engineering and the Customer Success team, serving as a gatekeeper to help our engineers stay focused on the right work at the right time.

Junior IT Support Specialist

Hireology
Chicago
1 week ago
+19
In this newly created role, the Junior IT Support Specialist will support both in office and remote employees with a wide variety of technical challenges ranging from workstation issues, email issues, printer issues, and basic networking and server support. The ideal candidate will have the ability to respond promptly and empathetically to problems in high-pressure situations and resolve issues in a calm and efficient manner. They will also work closely with other members of the technical team to continue to define and implement best practices.

Customer Support Analyst

Goby Inc
Chicago
1 week ago
+17
Goby, the leading cloud-based enterprise data platform for Accounts Payable Automation and ESG (Environmental, Social, Governance) Solutions, seeks a quick thinking and creative Support Analyst with 1-3 years of professional experience. This role will provide support to Goby’s customer base by responding to customer questions, comments, and concerns and offering solutions to any problems in a timely manner. The support analyst will also be

Production Support Analyst

NextCapital
Chicago
1 week ago
+11
We're looking for an organized and highly motivated Production Support Analyst to join our team. Our Production Support team manages production issues and collaborates with internal teams to ensure software defects as well as operational tasks are corrected and/or routed to the appropriate team. You will be responsible for triaging tickets, working with partners on outstanding issues, developing reporting and dashboards, and becoming a Subject Matter Expert on the NextCapital line of Products.

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