Chicago Tech Jobs and Startup Jobs

42

Service Desk Technician

Motorola Solutions
Chicago
10 hours ago
+48
The Motorola Solutions Managed Services Network Operations Center (MS-NOC) is staffed by experienced technologists who ensure our customers' networks operate at peak performance. The services provided by the MS-NOC allow customers to entrust their network operations and management to Motorola Solutions, enabling our customers to focus on their primary mission.The Service Desk is a 24x7 service and resides in the MS-NOC. The Service Desk serves as the point of contact for the MS-NOC. They respond to customer issues requested by groups such as the Customer Care, TSO, Field Services, Performance Management team, etc. 

IT Technical Support

IT Technical Support

Technical Account Analyst

Evive
Chicago
23 hours ago
+23
The Technical Account Analyst works in a team that develops, maintains, and supports automation applications servicing the healthcare and benefits programs. The Technical Account Analyst’s focus is on defining, analyzing, and documenting requirements for new client implementations and ongoing projects through the life of the account. They will collaborate with clients and vendors to transform business goals into a workable solution, and translate the gathered requirements into clear user stories that explain the goals of the story/feature(s) to the development team. They will manage requirements at the project level to help fulfill business needs.

Technical Solutions Engineer

Cooler Screens
Chicago
2 days ago
+15
Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to create and transform a multibillion-dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you. As the

APPLICATIONS SUPPORT ANALYST

Centro
Chicago
2 days ago
+43
Platform Operations team members span both business needs and technology skills.  Our team is at the center of running an online programmatic ad-buying platform, working with all groups within the company. We work on the most complex aspects of the platform, bridging sales, customer service, product and engineering. This team also manages all of our partner relationships, handles custom integrations and oversees most other functions that straddle business and technical. Responsibilities within this team include a wide variety of tasks and daily collaboration with other teams & companies. Platform Operations is the ideal place for someone who thrives on working in a fast-paced growth environment, has a passion for working with technology, and is not afraid to take on some of the most complex challenges that Centro has to offer.

BASIS VENDOR SOLUTIONS ASSOCIATE

Technical Product Support Specialist

TransUnion
Chicago
2 days ago
+14
TransUnion is seeking a Technical Support Analyst to join the ID Vision Operations team. There, you will be responsible for working closely with our support team and customers to troubleshoot issues and identify opportunities to improve the customer experience and highlight risks and gaps that could impact the successful support of a customer. Working as technical support resource for our customers, you will understand the customers use case, document process flows and provide technical support for our Fraud platforms and products. You will also work closely with the TU Product teams to provide visibility into customer expectations, and act as customer advocate for new features and requirements.

Technical Application Support Specialist

Chief Information Security Officer

Cooler Screens
Chicago
3 days ago
+15
Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to create and transform a multibillion-dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you. As Cooler

Technical Support Specialist

Relativity
Chicago
3 days ago
+21
On a daily basis, the Application Analyst creates, resolves, and maintains tickets, while working with Application Specialists to resolve issues and escalate tickets to other teams, as necessary. It is critical that the Application Analyst maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements. This role will inform management of critical issues regarding personnel, performance, client perception, and project statuses, and work closely with colleagues to ensure consistent, high quality service.

Technical Support Specialist

Desktop Support Technician

Audio Brand Associate

PHMG
Chicago
3 days ago
+35
We’re looking for an Account Coordinator to help us ensure every client gets the most value from our service. As a provider of administrative support to the Audio Branding team, you’ll be part of a fast-paced department with an essential function in the business. This role would suit a career-minded, focused and enthusiastic person with some administrative experience. Self-motivated and helpful, you’re also an exceptional listener with strong analytical skills and excellent attention to detail. The successful candidate will receive unrivalled support and development, and will benefit from exciting opportunities for progression within the business.

Technical Support Consultant II- Video and Media

CSG
Chicago
4 days ago
+25
Provide technical support for live linear streaming and video-on-demand solutions. Act as a liaison between clients and client vendors for requirements gathering and managing all media streaming processes and integrations. Produce and maintain integration documentation regarding functionality and implementation. Act as subject matter expert and an escalation point for implementations and features. Provide research on new tools or integration options to ensure the best client experience, as needed.

Senior Associate, Technical Support-IHM

Discover
North Suburbs
5 days ago
+30
DFS Corporate Services LLC seeks Senior Associate, Technical Support in Riverwoods, IL to support delivery of Enterprise Payments Platform systems supporting Pulse, Discover and DCI network lines of business. Participate in the provisioning, availability, performance and end to end customer experience for these systems, including system roadmap, planning, and release management. Participate in the operation of the core systems supporting the service, and have a strong understanding with work experience in cloud based and virtual system infrastructure and peripheral services including network, firewall, and database management. Work with both application development teams and operations teams to deliver services. Promote a risk-aware culture, ensuring efficient and effective risk and compliance management practices by adhering to required standards and processes.

Senior Manager, Application Support

Senior Manager Cybersecurity- 3rd Shift

Sr. Tandem Non-Stop Systems Support

Helpdesk Manager

OppLoans
Chicago
1 week ago
+27
Oversee 100% of the requests, incidents, and problems for the office. Manage urgent and complicated support issues; determine the cause of issues and communicate. Provide data and reporting of KPI's and trends to IT department. Oversee Solutions repository and solutions are available to the staff. Advise management on situations that may require additional client support or escalation. Implement best practices for laptop procurement, system design, and imaging. User account management on all relevant Enterprise systems and services. Maintain the, performance, and security of all computers. Help out on Facilities tasks, like working with building management, assembling workstations, working with local contractors.

IT Support Technician

Rocketmiles
Chicago
1 week ago
+23
Rocketmiles is seeking an IT Support Technician to join our team in our West Loop headquarters. This role will be focused on managing our office IT components and SaaS services along with assisting employees with technical support. You will work directly with our People Operations and Systems teams to assist with our growing workforce.

Benefits Support Specialist

Paylocity
Northwest Suburbs
1 week ago
+31
The Support Specialist will act as the primary point of contact for an assigned base of Web Benefits clients, serving as their dedicated resource for benefit product support. Timely and efficient response to client support needs in a manner that consistently provides outstanding service is expected.

IT Network & Facilities Manager

10th Magnitude
Chicago
1 week ago
+10
10th Magnitude is a technology services firm helping businesses achieve transformation through cloud technologies. We are market leaders in leveraging the power Microsoft Azure to accelerate innovation speed, operational agility and customer responsiveness for clients around the globe. As one of the top Microsoft Azure partners in the US we specialize in Azure Migration, Cloud-Scale Custom Application Development, Internet of Things, Analytics

Customer Technical Support Lead - Consumer Network…

Winston Privacy
Chicago
1 week ago
Our Mission Our goal is to bring easy and effective privacy solutions to the mass market. Winston encrypts, anonymizes and accelerates your home internet while blocking corporations and hackers from gaining access to your personal data. We’re developing new technologies to disrupt a $100 billion internet surveillance industry. As the Technical Support Lead, you are driven by a desire to be helpful and a commitment to providing the best care

IT Support Specialist

GoHealth
Chicago
1 week ago
+37
GoHealth is seeking an IT Support Specialist to help maintain a well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and Windows/Mac/Linux software. In this role you will take pride in proactively fine-tuning our environment to anticipate and avoid technical issues as well as rapidly responding to technical issues impacting end users and key business operations. You will work with our employees to understand their technical needs, perform workstation installations, provide desktop support and system maintenance, troubleshooting connectivity issues, supporting office/email applications, and addressing other network-wide and desktop-level issues.

Customer Support Representative

Monument Labs
Chicago
1 week ago
We’re looking for a Customer Support Representative to join our team of iOS and Android engineers, designers, product managers and business executives. You will work directly with the founding team, report to the Director of Customer Success, and collaborate closely with other developers to deliver a world-class experience to our globally growing user base. As part of the operations team, we’ll engage with customers, improve app architecture, and increase brand awareness. Our top goal is to better user satisfaction and continuously hit every milestone in our product roadmap.

Technical Support

Enfusion
Chicago
1 week ago
+17
Work with the development group to streamline processes and communication with groups outside of the technology teams.  Investigate issues and escalate to the proper development teams.  Learn how the technology behind the system works.  Assess patterns in support tickets, requests and alerts helping increase efficiencies of training and support.  Automate repeatable tasks.  Work with development to forecast severity of issues and throughput for fixing issues across teams.  Maintain awareness of issue status after handing off to other teams.

Application Support Representative

Enova
Chicago
1 week ago
+24
Answer inbound calls, chats and resolve customer issues. Ensure customers sign applications and minimize loan withdrawals by overcoming customer’s concerns and selling the caller on features and benefits of our services. Convert leads into completed loan applications. Contact existing customers to address questions or to follow up on current marketing campaigns. Contact potential customers who have not completed a loan application. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers. Perform other functions as assigned by management.

Production Support Manager

NextCapital
Chicago
1 week ago
+42
We're looking for an organized and highly motivated Production Support Manager to join our team. Our Production Support team works with multiple Product teams to support our partners that are live in production. A critical component of this role is ensuring issues are triaged, assigned, and resolved in a timely manner. You will be responsible for elevating a discipline of excellent partner support, creating and improving processes, and collaborating with our Reliability team to limit the number of production issues.

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