Chicago Tech Jobs and Startup Jobs

153

Client Support Engineer Line 2

Ensono
West Suburbs
3 hours ago
+38
Respond to client issues received by telephone, voice mail, e-mail and via the customer portal. Manage and complete scheduled tasks on time. Ensure effective client communications take place. Ensure the effective assignment and escalation of incidents to senior engineers where appropriate. Advise the Team Lead and/or Shift Manager of emerging issues. Adherence to ITIL processes. Contribute documentation to the shared knowledge base. Ensure all changes are documented through the change management process.

Service Desk Specialist-2

Client Success Representative

Morningstar
Chicago
8 hours ago
+18
As the Client Success Rep on the Morningstar’s Library Services team, you will be teamed with the Sales Director to provide world-class support and service to our clients comprised of Public, Academic, and Research libraries, and library systems. This position is based in our Chicago office.

Senior Client Service Representative

Consultant Relations

Customer Success Manager

Associate Customer Success Manager

Director of Global Customer Success

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Registered Nurse Care Manager

VillageMD
Chicago
9 hours ago
+15
At VillageMD, we are committed to helping patients achieve greater health by delivering the most effective, accessible and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family- owned practices to world-class health systems. As an extension of the primary care physician’s (PCP) care team, Registered Nurse Care Managers are

Customer Loyalty & Retention Lead

Peapod Digital Labs
Chicago
9 hours ago
+23
The Customer Loyalty & Retention Lead role is primarily responsible for driving revenue by generating incremental sales among the existing customer base. They will oversee the development and implementation of retention and CRM initiatives across multiple touch-points to drive repeat sales, win back lapsed customers, increase customer lifetime value and improve overall brand perception

Resolutions Coordinator

Avant
Chicago
16 hours ago
+32
Avant is a high growth financial technology company, dedicated to lowering the barriers of borrowing for all consumers. Since 2012, Avant has secured more than $4 billion in funding and connected customers to over $5 billion through 800,000 transactions and counting. Through big data and machine learning, Avant’s mission is to provide better access to responsible financial products. Avant has been featured in The Wall Street Journal, The New York

Service Desk Associate I

Grubhub
Chicago
16 hours ago
+31
The Service Desk Associate I is the key position that gets new employees up and running, as well as, keeping the existing Grubhub population technically productive. This role will need to be able to communicate with all position levels. The Service Desk Associate I position will report to the Manager of the Service Desk.

Partner Operations Manager

Restaurant Fulfillment Specialist

Account Advisor (Mandarin- Speaking Preferred!)

Client Service Associate

Supernova Companies
Chicago
16 hours ago
+15
Our team at Supernova Companies is growing and we are looking for people who share our mission to make a difference in people’s lives by improving their path to financial freedom. It’s an exciting time for us and this is your opportunity to be a part of it. If you don’t find the role you are looking for among our posted positions, but feel we could be a fit, we’d still love to hear from you! Reach out to us with your resume at [email protected] Summary

Account Manager

Tock
Chicago
16 hours ago
+27
As an Account Manager, you are the face of Tock to our customers. You will be responsible for managing the software implementation process, client relationship, performance analysis, and customer success on Tock’s platform. As an Account Manager, you will work with a roster of esteemed restaurants and share with them how to best utilize Tock to reach their business goals. The successful candidate is a seasoned project manager with a proven track record of being detail oriented, demonstrating excellent communication skills, solving customer questions and problems in a timely fashion, and proactively making strategic business recommendations for customer success.

Customer Success Manager

Hireology
Chicago
16 hours ago
+19
Hireology’s technology empowers businesses to build great teams.  Over the last seven years, we’ve grown from a startup to a market-leading organization with over 150 team members, and we’ve created an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a member to the Customer Success team. The Customer Success Manager will focus on building strong, trusted partnerships

Customer Advocate (P&C Insurance Licensed)

Clearcover
Chicago
12 hours ago
+36
Manage large amounts of incoming and outgoing customer interactions (calls, texts, chats, social media outreach). Identify and assess customers’ needs through relatively unstructured interaction. Handle customer complaints, provide appropriate solutions and alternatives, follow up to ensure resolution. Build sustainable relationships and trust with customers through open and interactive communication. Keep records of customer interactions, process customer accounts, and file documents. Deliver on Clearcover’s promise to our customers by actually solving their problems (also paying attention to a few service level guidelines and policies).

Vendor Relationship Representative IV

SMS Assist
Chicago
1 day ago
+18
The Vendor Relationship Representative IV supports the department by facilitating, developing and contributing to effective relationships with suppliers and vendors. Handles more complex vendor or customer queries and can operate with minimal supervision and can mentor junior team colleagues.

Client Relationship Specialist

Customer Escalations Specialist

Client Relationship Manager I

Trade Specialist I

Vendor Sourcing Specialist

Claims Manager

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Manager, Customer Success

Litera Microsystems
Chicago
1 day ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

Customer Success Manager

Litera Microsystems
Chicago
1 day ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

Automotive Field Rep - Chicago, IL

KAR
Chicago
1 day ago
+13
Do you know your cars? Have a keen eye for attention to detail?   AutoVIN, The Automated Vehicle Information Network, provides professional field information and technology services that go beyond the boundaries of the competition. AutoVIN is looking for qualified Field Representatives to process data accurately and deliver actionable results in a timely manner. Primary duties include performing vehicle inspections and conducting floor plan

Implementation Manager

Eved
Chicago
1 day ago
About the RoleAs an Implementation Manager at Eved, you are responsible for the successful implementation and adoption of Eved’s solution for enterprise clients. This role requires the cultivation of an in-depth product knowledge base that covers the entire capabilities of Eved’s technology solution. To be successful in this role, you need to be viewed as a product expert and internal go-to person for all manner of functionality questions.

Relationship Manager - Bilingual

Cameo
Chicago
1 day ago
+16
Your role will be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you're the person in your friend group that everybody looks to for the latest pop culture news or the shocking sports stat line from the night before, then this role may just be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo. 

Solutions Consultant

Signal
Chicago
1 day ago
+21
Signal is looking for a super smart, charismatic and driven Solutions Consultant to fill a key role in our solutions team. The Solutions Consultant is a real spirit guide for our sales team and clients, responsible for leading and managing the technology evaluation stage of the sales process as well as designing new opportunities for current clients. You’ll work closely across all internal teams for this role, too.

Client Services Representative

Paylocity
Northwest Suburbs
1 day ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Sales Support Coordinator

Technical Team Lead, Client Success

Civis Analytics
Chicago
1 day ago
+28
We are seeking a Team Lead of Client Success, who will be managing a group of Client Success Analysts and the Tier 1 support team. This role maintains the balance between the reactive support of client tickets and proactive, technically-specialized support. You will be responsible for innovating & setting best practices and ensuring the teams deliver a best in class experience for our clients.

Sales Support Administrator (1 Year contract)

Cisco Meraki
Chicago
1 day ago
+20
As a Sales Support Administrator, you will be supporting the sales team by bridging the gaps between Cisco and Meraki’s sales databases. You will be at the forefront of troubleshooting day-to-day support requests such as discount approvals, promotion reviews, and partner reviews, as well as longer term projects to improve back-end system efficiencies in integrating Cisco and Meraki’s database. This role is perfect for someone early on in their careers who wants a vibrant work environment with high impact and immediate results.

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