Chicago Tech Jobs and Startup Jobs

53

Oracle BI - Support Manager

McDonald's Technology
Chicago
13 hours ago
+26
This is a position for a resource having extensive experience maintaining multiple Oracle technologies like e-Business Suite, Business Intelligence and similar application specifically in the Finance flow areas. The role is expected to be an entry level support management position. Resource is expected to manage the support process and procedures, track progress of various tickets and assist with production support activities across all support activities. As a support manager you will be expected to attend meetings with the service provider and also conduct status meeting with end users. You must be able to communicate effectively with business. You must be able to work effectively and efficiently with various teams (internal and external).

Network Operations SDM

Evening Technical Support Representative

Braintree
Chicago
20 hours ago
+44
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Braintree’s white-glove service experience. Our Technical Support team provides first-touch support to customers via phone and email. Support teammates, AKA Supportreeps, craft unscripted solutions that are as creative as our merchants’ business ideas, answering questions ranging from “Help! I forgot my password!” to “Help! I need to integrate Braintree into my web store and app and don’t know where to start!” After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Network Support Engineer

Cisco Meraki
Chicago
21 hours ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our

MANAGER, IT OPERATIONS SUPPORT

Ulta Beauty
West Suburbs
1 day ago
+32
The Manager, IT Operations Support manages the daily operations of a designated staff of IT professionals who monitor the performance and availability of the company’s applications, services and network. This position is responsible for system monitoring, change management, production support as well as establishing operational policies. This position produces high quality service measured by low costs, high customer satisfaction, high rate of resolution on first contact, low aged ticket ratio and fast response to incidents. 

IT ASSOCIATE ENGINEER, EUS A/V SUPPORT

Full Time Support Specialist

Chowly Inc.
Chicago
1 day ago
+17
  Do you love to go above and beyond to ensure client satisfaction? Do you have a desire to help others and solve problems? We're looking for a like minded individual who is interested in joining our support team! As a rapidly growing Chicago startup, we are looking to expand our Support Team. At this time, we are looking for a skilled problem solver and an enthusiastic individual who can listen to our clients’ issues and offer a unique and

Operations Coordinator

Dynamism
Chicago
1 day ago
Dynamism is a Chicago-based leader in 3D printing/additive manufacturing. Our core focus is on long-term customer relationships and we always strive to give the best expert advice. The goal of our Operations Coordinator is to ensure multiple pipelines are clear to keep our office running smoothly day-to-day. More responsibility will come with company growth. Duties include: General customer service Order processing Fraud prevention

Receptionist

Showpad
Chicago
1 day ago
+17
Showpad is looking for a Receptionist to oversee all administrative duties at our main entrance desk. You will perform a range of tasks including receiving and transferring all telephone calls, maintaining the cleanliness and organization of the office, and providing support and backup for the Office Manager. As Showpad’s go-to person you will create an inspiring environment by assisting across all departments to maintain existing and new global initiatives. As the centerpiece of Showpad, the successful candidate will be presentable and friendly, with outstanding people skills.

Technical Support Manager

ActiveCampaign
Chicago
1 day ago
+48
We’re looking for a talent people manager who has experience working with client-facing teams as well as Product and Engineering teams to ensure customer escalations are handled optimally. This role manages a team of technical support specialists who enable customers and internal teams with a focus on technical and product acumen and judgement. This role works across leadership and stakeholders to ensure customer issues are resolved in a timely and customer-first way and providing excellent coaching and mentoring to the Technical Support team.

Service Desk Engineer, Kapow

Kapow | Cvent
Chicago
2 days ago
+25
As an service desk engineer, this is a great mid level position. You will be working with junior and senior engineers to resolve tickets related to all of our internal employees globally. You will play a role in troubleshooting, resolving, and researching complex issues as they arise. You will have a hands-on role with expectations to contribute both technically and culturally. You will also be expected to participate in IT projects related to enterprise applications, networking, and security teams.

Executive Assistant to CEO & Office Manager

Fast Radius
Chicago
2 days ago
We are seeking an Office Assistant to come in and bring order to the daily office operations at this high growth start-up. This person will have a lot of opportunity to be involved in a variety of things – from event planning, to managing calendars, to answering the Fast Radius main line, to meeting and greeting customers when they visit, to booking travel. There is a lot of room for growth, and there is a lot of variety in a position like this, allowing for exciting days!

Technical Account Manager (TAM)

Itiviti
Chicago
2 days ago
Role Overview As a Technical Account Manager (TAM), you will be part of the Customer Operations team responsible for the implementation, on-going support, and growth of a diverse set of client trading systems. Working closely with our engineers and product managers, you will help solve complex problems for our global customer base. This involves technical troubleshooting and functional requirements gathering. It requires an understanding of IT

Website Operations Manager

Domu
Chicago
3 days ago
The Company Domu.com is the largest website dedicated to helping Chicagoans find a perfect apartment to call home.  Our website is designed to bring more joy and simplicity to the apartment search process.   We are locally owned and operated and enjoy strong brand recognition in Chicago. Job Description Domu is seeking a highly organized problem-solver to join our team as Website Operations Manager.  This person will play an integral role in

IT Support Coordinator

Solstice
Chicago
4 days ago
+45
Solstice is hiring an IT Support Coordinator to keep up with our growing team. The ideal candidate for this role will be a recent college graduate with a background in IT and a desire for continuous learning and passion for innovation. This individual will work with the support team and report directly to the IT Manager, and will support over 400 employees globally. This is a contract-to-hire opportunity.

Technical Support Representative

Tempus
Chicago
4 days ago
+18
Field inbound technical questions via phone and e-mail ticketing system from providers & care teams. Assist with provisioning of access to our products and systems for customers (both Tempus and third-party-- think Okta, AWS & Aspera). Delight customers by responding quickly and professionally to their requests. Conduct calls, webinars and screen-shares with customers of how to navigate our tools. Support our partners’ informatics departments with transfers of large quantities of data via preferred FTP. Create how-to’s and wiki’s for Tech Support processes for quick reference. Analyze common customer requests and trends to work smarter. Document all communication and maintain appropriate records and maintain a database of client information.

Helpdesk Technician

Client Software Support Specialist

Smokeball
Chicago
4 days ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency. 

Desktop Support Specialist

SDI Presence
Chicago
4 days ago
+43
The Desktop Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop and notebook computers and peripherals. The Desktop Support Specialist will report to the Operations Manager and team lead and will work closely with other members of the technology department to support all end users.

IT Helpdesk Technician

Vail Systems, Inc.
Chicago
4 days ago
+27
On any given day you will be configuring new Microsoft Windows and Apple Mac computers for users. Helping end users with various issues that may arise with their computers. Performing upgrades to hardware and software. Troubleshooting software and hardware issues as well various other tasks related to the computing infrastructure, again in both user and server environments.

Technical Support Technician

Walgreens
North Suburbs
5 days ago
+14
Responsible for troubleshooting and/or repair of software and/or hardware on or related to desktop pc’s, and/or printers, pc hardware systems and RF devices. May include performing installation and upgrades. Troubleshooting and repairs may be accomplished remotely and/or via telephone.

Tech Support Analyst

The Marketing Store
Chicago
5 days ago
+23
Provide first contact resolution of technical support issues within the expected service level agreement for MACs and PCs. Support mobile technology and devices (iOS and Android). Knowledge of Microsoft O365 suite. Use/audit team standard operating procedures to resolve incidents and service requests. Log tickets into Service-Now tool, tracking incidents and service requests impacting all users. Deliver solutions to effect gains in efficiency for IT objectives. Identify opportunities to reduce costs of technology and/or increase productivity. Validate all technology assets comply with the IT policy for security and legal/illegal software. Protect Company and User data. Manage tickets/relationship with 3rd party service providers. Notify IT Risk Manager of any concerns involving risks to the company through technology. Responsible for aiding in own self-development by being available and receptive to any training made available by the company.

Service Desk Analyst II

Relativity
Chicago
5 days ago
+21
The Service Desk Analyst II is the first point of contact for Relativity employees contacting the IT Service Desk. This individual will provide level 1 support by monitoring input channels and handling the resulting incidents, service requests, and knowledge questions. The Service Desk team works under steady direction of managers and senior team members using established incident/problem management and request fulfillment processes using the ITIL and other frameworks and methodologies.

Application Analyst

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