Chicago Tech Jobs and Startup Jobs

123

Customer Success Manager

FourKites, Inc.
Chicago
4 hours ago
+27
FourKites Customer Success Manager is responsible for owning the overall customer relationship with assigned accounts. Your goal is to provide the best customer management and business consultancy skills around. You are responsible for retaining a book of customers and partnering with Sales to expand the customer partnership. We want our customers to come for us best practices and it is up to you to help customers prove out ROI and create raving fans that want to expand their partnership with FourKites.

Evening Technical Support Representative

Braintree
Chicago
4 hours ago
+44
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Braintree’s white-glove service experience. Our Technical Support team provides first-touch support to customers via phone and email. Support teammates, AKA Supportreeps, craft unscripted solutions that are as creative as our merchants’ business ideas, answering questions ranging from “Help! I forgot my password!” to “Help! I need to integrate Braintree into my web store and app and don’t know where to start!” After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Head of Business Operations

Network Support Engineer

Cisco Meraki
Chicago
5 hours ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our

Director of Customer Support

ActiveCampaign
Chicago
5 hours ago
+48
ActiveCampaign is the marketing automation leader for small and mid sized businesses (SMB's) around the globe. Through a sophisticated yet easy-to-use platform and tools, we allow our customers to make meaningful connections to their customers. Often, we are the center of our customer's marketing strategies and critical to their success and future. As the fastest-growing SaaS company in Chicago, we are scaling rapidly to keep up with market

Technical Support Manager

Manager, Customer Education

MANAGER, IT OPERATIONS SUPPORT

Ulta Beauty
West Suburbs
21 hours ago
+32
The Manager, IT Operations Support manages the daily operations of a designated staff of IT professionals who monitor the performance and availability of the company’s applications, services and network. This position is responsible for system monitoring, change management, production support as well as establishing operational policies. This position produces high quality service measured by low costs, high customer satisfaction, high rate of resolution on first contact, low aged ticket ratio and fast response to incidents. 

DIRECTOR, MERCHANDISE SYSTEMS

IT ASSOCIATE ENGINEER, EUS A/V SUPPORT

VP, CLIENT DEVELOPMENT

Centro
Chicago
21 hours ago
+43
The Regional Vice President is a direct sales role with at least 7+ years of enterprise SaaS solution sales experience, 10+ years of sales experience overall, and preferably with a deep understanding of the digital advertising technology ecosystem. The position will be responsible for generating new business relationships and developing existing business within a designated territory. Requires an ability to understand and articulate the value of Centro’s solutions to customers and partners up to the C-level. Candidates must have a proven track record of meeting or exceeding sales quota and experience with value or solution based selling.

Full Time Support Specialist

Chowly Inc.
Chicago
21 hours ago
+17
  Do you love to go above and beyond to ensure client satisfaction? Do you have a desire to help others and solve problems? We're looking for a like minded individual who is interested in joining our support team! As a rapidly growing Chicago startup, we are looking to expand our Support Team. At this time, we are looking for a skilled problem solver and an enthusiastic individual who can listen to our clients’ issues and offer a unique and

Operations Coordinator

Dynamism
Chicago
21 hours ago
Dynamism is a Chicago-based leader in 3D printing/additive manufacturing. Our core focus is on long-term customer relationships and we always strive to give the best expert advice. The goal of our Operations Coordinator is to ensure multiple pipelines are clear to keep our office running smoothly day-to-day. More responsibility will come with company growth. Duties include: General customer service Order processing Fraud prevention

Director, Digital Supply Chain

McDonald's Technology
Chicago
22 hours ago
+26
The Director, Digital Supply Chain Technology is an experienced leader in operational, tactical and strategic technology facets of a global supply chain. The role requires shown success both as a leader who has built and enabled effective teams, and as an individual contributor who adapts easily to a changing environment. This role will work with SC leaders at the corporate level as well as with various countries, and with SC Partners to enable and advance modern supply chain technology to digitize our supply chain, effectively monitor, and to measure the SC performance and quality while handling risks.

Director – Restaurant Solution Architecture

Director - Industrial IoT

Development Technology Director

Manager of Enterprise Services-TRIRIGA

Network Operations SDM

Oracle BI - Support Manager

Load 3 more jobs7 jobs at McDonald's Technology

Director of Global Customer Success

Morningstar
Chicago
1 day ago
+18
• Champions our client service culture of delivering world-class service, high performance, employee development and process improvement.  • Leads a global team of CSM managers across multiple products sets and customer segments.  • Works with managers and team leaders to ensure team member development and training.  • Leads in the creation and implementation of CSM processes, KPIs and goal setting. Informs and influences overall Client Service strategy and execution.  • Continually measures and looks for process improvement opportunities to ensure high quality of customer experience and retention and growth of customer base.  • Partners closely with our product management to represent the customer voice in future product development.  • Works closely with sales management to ensure we execute on an optimized working relationship. 

Director of Learning and Development

Director – Quality & Transformation

Customer Success Manager

Director, Infrastructure - North America

Head of Sustainability

Load 2 more jobs6 jobs at Morningstar

Digital Promo & Pricing Lead

Peapod Digital Labs
Chicago
1 day ago
+23
 The Digital Promo and Pricing Lead has top level responsibility for providing strategic guidance related to promotions and pricing and holds overall accountability for the success of these efforts.  Develop strategy and oversee execution for the overall promotional planning program for brand merchandising teams to ensure alignment and effective advanced planning with eCommerce plans. 

Digital Assortment Lead

Enterprise Customer Success Manager

G2
Chicago
1 day ago
+19
About G2G2’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 650,000 independent and authenticated user reviews read by nearly 3 million buyers each month. Our model brings transparency to B2B

Chief of Staff

Service Desk Engineer, Kapow

Kapow | Cvent
Chicago
1 day ago
+25
As an service desk engineer, this is a great mid level position. You will be working with junior and senior engineers to resolve tickets related to all of our internal employees globally. You will play a role in troubleshooting, resolving, and researching complex issues as they arise. You will have a hands-on role with expectations to contribute both technically and culturally. You will also be expected to participate in IT projects related to enterprise applications, networking, and security teams.

Strategic Sourcing Analyst

Paro
Chicago
1 day ago
+12
Why Paro? Mission: Our mission is empowering finance & accounting professionals to embrace and succeed in the future of work. We do this by providing freelancers with a platform to grow and manage their book of business, along with tools to predict their future earnings. Our machine-learning algorithms create custom matches between freelancers and businesses who need their support, and the quality of work delivered is unparalleled. Vision: We

Implementation & Operations Manager

TransUnion
Chicago
2 days ago
+14
Learn our structure, products, capabilities and metrics, while supporting customers batch strategies. Direct subordinates to complete assignments using established guidelines, procedures and policies to ensure successful batch implementations, on time and on budget subject to a moderate level of control and review.

Global Director, Third Party Risk Management

Senior Director of Global Technology Strategy

Director, Citizenship and Sustainability (ESG)

Director, Identity and Access Management

Techical Support Analyst

Load 2 more jobs6 jobs at TransUnion

Technical Account Manager (TAM)

Itiviti
Chicago
2 days ago
Role Overview As a Technical Account Manager (TAM), you will be part of the Customer Operations team responsible for the implementation, on-going support, and growth of a diverse set of client trading systems. Working closely with our engineers and product managers, you will help solve complex problems for our global customer base. This involves technical troubleshooting and functional requirements gathering. It requires an understanding of IT

IT Help Desk Technician

PrintWithMe Inc
Chicago
2 days ago
PrintWithMe is an innovative technology company placing public document processing stations across the entire United States.  We currently operate over 750 printer kiosks in over 200 cities and 45 states. We are growing rapidly and we're looking for talented people to join our close-knit team of twelve in the River North neighborhood of Chicago.   Why work at PrintWithMe? → We believe in doing great work while having fun. Our close-knit team

Website Operations Manager

Domu
Chicago
2 days ago
The Company Domu.com is the largest website dedicated to helping Chicagoans find a perfect apartment to call home.  Our website is designed to bring more joy and simplicity to the apartment search process.   We are locally owned and operated and enjoy strong brand recognition in Chicago. Job Description Domu is seeking a highly organized problem-solver to join our team as Website Operations Manager.  This person will play an integral role in

Production Manager

Guaranteed Rate
Chicago
2 days ago
+20
The Production Manager (PM) position was created to effectively manage the processing pipelines of VPs (LO) who have achieved a predetermined volume threshold based upon the VP’s previous year’s loan volume. Working alongside the Regional Operations Manager (ROM), the PM will be responsible for ensuring the movement of VP units from the Sent to Processing milestone through funding. The PM, with the guidance of the ROM will manage the capacity of the VP’s processing team (POD), interact with Guaranteed Rate support departments as needed, ensure the continued education of the POD regarding performance and adjustments to compliance and company policy; engaging the ROM as needed. The PM will work alongside their ROM, VP, and Sales Management to fulfill Regionally coordinated strategies.

Disclosure Manager

Customer Success Manager

BenchPrep
Chicago
3 days ago
+21
As our growth continues, we are looking to add an experienced, tech-savvy, results-driven Customer Success Manager to our team. As our Customer Success Manager, you will be responsible for managing some of our largest existing enterprise level accounts, taking a consultative and strategic approach to managing our client relationships.You are excited about meaningful interactions with clients and committed to driving product adoption, providing strategic guidance and inspiring client loyalty. You have proven success in account management and a strong history of relationship management and project management.

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