3 weeks ago
Analyzing, diagnosing, and resolving software and configuration issues in complex multi-tiered application environments.
Developing and maintaining a deep technical knowledge of our iManage product suite.
Effectively collaborating with customer engineers and system integrators to support complex system deployment projects.
Maintaining a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies.
Developing, documenting, and publishing best practice methods, technical white papers, blogs, and solutions.
Proactively assisting customers and internal teams to avoid or reduce problem occurrence.