Chicago Tech Jobs and Startup Jobs

127

Product Support Specialist

Eved
Chicago
1 hour ago
Eved was founded in 2010 by technology entrepreneur, Talia Mashiach, with the aspirations of creating a platform that automates the buying and selling for events. She saw a problem with a $770 billion industry muddled with manual, outdated processes that were hindering the most powerful asset to a company: human connections. Today, Eved is still growing with more than $300 million in event commerce running through it and continues to strive to

Customer Success Manager

FourKites, Inc.
Chicago
3 hours ago
+27
FourKites Customer Success Manager is responsible for owning the overall customer relationship with assigned accounts. Your goal is to provide the best customer management and business consultancy skills around. You are responsible for retaining a book of customers and partnering with Sales to expand the customer partnership. We want our customers to come for us best practices and it is up to you to help customers prove out ROI and create raving fans that want to expand their partnership with FourKites.

Customer Service Loan Servicing

Guaranteed Rate
Chicago
5 hours ago
+20
Responsibilities may include processing routine payment transactions, documenting calls, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action.

Insurance Client Service Representative

Insurance Client Processor

Account Executive

Cisco Meraki
Chicago
5 hours ago
+20
As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be tasked to demo Cisco Meraki technology via WebEx to end users and our partner organization. 

DEAL DESK SPECIALIST

Centro
Chicago
20 hours ago
+43
It is an exciting time for Centro, and there’s a unique opportunity to join the Basis Solutions and Implementation team, in the newly created role of Deal Desk Specialist at Centro.  We are looking for someone to help us build out our Deal Desk, as our SaaS product, Basis enters its second year and continues to experience significant growth.  The Deal Desk Specialist Lead will be responsible for managing the entire Basis agreement lifecycle, providing Sales support and guidance during the pre-sale and negotiation process, leading the contract approval process and escalations. This individual is an extremely detail oriented person who pays close attention to all the specifics and nuances within each contract, helping to provide the right direction and customized solutions for Basis Sellers.  Reporting into the VP of Basis Solutions and Implementation, you will be expected to partner with Legal, Finance, Sales, Support and other business stakeholders to ensure the needs of sellers and their prospects are met, while also complying with Centro’s business needs and Basis guidelines.

VP, CLIENT DEVELOPMENT

CLIENT DEVELOPMENT ASSOCIATE

Account Manager

Spark Hire
North Suburbs
20 hours ago
+22
Spark Hire is an award-winning video interviewing platform (Software-as-a-Service) used by more than 5,000 customers in 100+ countries. Our industry-leading platform is recognized as the gold standard by esteemed software review site G2 Crowd. We’ve also been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. We've been signing up new customers like crazy which is creating

Full Time Support Specialist

Chowly Inc.
Chicago
20 hours ago
+17
  Do you love to go above and beyond to ensure client satisfaction? Do you have a desire to help others and solve problems? We're looking for a like minded individual who is interested in joining our support team! As a rapidly growing Chicago startup, we are looking to expand our Support Team. At this time, we are looking for a skilled problem solver and an enthusiastic individual who can listen to our clients’ issues and offer a unique and

Operations Coordinator

Dynamism
Chicago
20 hours ago
Dynamism is a Chicago-based leader in 3D printing/additive manufacturing. Our core focus is on long-term customer relationships and we always strive to give the best expert advice. The goal of our Operations Coordinator is to ensure multiple pipelines are clear to keep our office running smoothly day-to-day. More responsibility will come with company growth. Duties include: General customer service Order processing Fraud prevention

Customer Success Specialist

Provi
Chicago
1 day ago
+19
Provi is looking for an enthusiastic and charismatic Customer Success Specialist who is passionate about providing exceptional support and ready tackle responsibilities involved in launching new markets, retaining users, and delivering extraordinary service to customers and vendors. Founded in 2016, Provi is an open digital marketplace connecting retailers (restaurants + bars), distributors, and suppliers in the alcohol industry.  We are a well

Merchant Development Assistant

ShareASale
Chicago
1 day ago
About Us  ShareASale has been in business for 19 years, exclusively as an Affiliate Marketing Network. Our technology receives accolades for speed, efficiency, and accuracy – and our reputation as a fair and honest business is well known within the industry. Our objective is to provide customers with an advanced Affiliate Marketing platform. We strive to deliver the best product in the industry, and support it with superior customer service

Director of Global Customer Success

Morningstar
Chicago
1 day ago
+18
• Champions our client service culture of delivering world-class service, high performance, employee development and process improvement.  • Leads a global team of CSM managers across multiple products sets and customer segments.  • Works with managers and team leaders to ensure team member development and training.  • Leads in the creation and implementation of CSM processes, KPIs and goal setting. Informs and influences overall Client Service strategy and execution.  • Continually measures and looks for process improvement opportunities to ensure high quality of customer experience and retention and growth of customer base.  • Partners closely with our product management to represent the customer voice in future product development.  • Works closely with sales management to ensure we execute on an optimized working relationship. 

Senior Client Service Representative

Client Success Representative

Customer Success Manager

Consultant Relations

Load 1 more jobs5 jobs at Morningstar

Supplier Specialist Role

Eved
Chicago
1 day ago
Supplier Specialist role:  As a supplier specialist, you will be a front-line employee working directly with event suppliers. You will have an opportunity to get in on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s

Customer Success Manager

Pricefx
Chicago
1 day ago
+21
You take care of our customers and help them make the best use of our pricing platform, now and in the future. You are the primary contact for our customers, the face and the voice of Price f(x). You help our customers with onboarding, adoption, and growth. You provide feedback to the product team. You share your experiences with the Customer Success Team and vice-versa.

Enterprise Customer Success Manager

G2
Chicago
1 day ago
+19
About G2G2’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 650,000 independent and authenticated user reviews read by nearly 3 million buyers each month. Our model brings transparency to B2B

Customer Success Operations Associate

Relationship Manager

User Training Lead

Lumere
Chicago
1 day ago
+12
Lumere is seeking a skilled training expert to maximize the impact of the user training approach for our SaaS platform. In addition to leading in person and remote training sessions for clients, the User Training Lead will be responsible for identifying and implementing new ways to scale the delivery of client-facing training using video, e-learning platforms, certification programs, and other approaches. As Lumere’s first dedicated User Training resource, effective candidates will be highly motivated self starters that can take a discerning eye towards current practices, assess challenges and gaps, and continually evolve towards a scalable results-driven training approach. The ideal candidate will have excellent communication skills, a passion for educating others, and a passion for building training curriculums that inspire users to transform health care. Candidates must have a sound understanding of adult learning theory and the use of experiential learning techniques.

Client Success Advisor, Hospitality Cloud

Kapow | Cvent
Chicago
1 day ago
+25
We're looking for Client Success Advisors who are ready to take the first steps toward leadership roles at Cvent. As a consultant, you will join our dynamic, close-knit Client Services department and gain best-in-class customer service experience. This is a great opportunity to build a career at a company that's transforming its industry. Client Success Advisors serve as our clients' primary point of contact while they are using Cvent's software. In this role, you will be responsible ensuring our clients are able to realize the full benefits of Cvent's software by moving them through success plans. The ideal candidate should be extremely motivated, with excellent communication skills and the ability to thrive in a fast-paced, fun work environment. We're looking for someone who gets excited about having an important impact on a successful, growing company known for its customer service.

Account Manager - Bilingual (Spanish/English)

CraftJack
North Suburbs
2 days ago
CraftJack is an emerging online referral service, connecting homeowners with pre-screened residential home improvement professionals. We are experiencing significant growth and are currently looking to hire a customer service representative to help build and maintain relationships with our clients. Account Manager Duties: The Account Manager will handle inbound calls from, and make outbound calls to our members, assisting with account changes,

Enrollment Advisor

All Campus
Chicago
3 days ago
+23
All Campus is searching for an Enrollment Advisor to join our product development team in Chicago. This position is responsible for inbound/outbound calling to match potential students to school programs. The incumbent will help meet both company goals and the needs of prospective students by listening, assessing each individual and making independent judgments as to whether the student is a good fit for a respective program.  

Customer Success Manager

GiveSmart by Community Brands
West Suburbs
3 days ago
+16
The Customer Success Manager (CSM) is responsible for working with Community Brands clients from the point of implementation to event completion and post-event follow-up. The CSM will provide consultation on best practices for integrating the Community Brands software in to their fundraising event. While not required to attend the event, the CSM should ensure the event night team is setup for success in the way of pre-event coordination and planning efforts.

Contract Agent

bswift
Chicago
3 days ago
+16
The Contract Agent serves as one of the functional leads for the bswift client contracting process. This position requires a solid understanding of the bswift Contracting workflows, policies, and procedures to ensure the team is producing at a successful level. Provides contract support to bswift's VP of Contracts, other bswift Contract Agents, and bswift client services, operations, and sales teams.  

Health Concierge

Client Relationship Manager

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