Business Intelligence Analyst/Associate
Analyze our business to improve processes and maximize conversion rate. You will never stop asking, “How can we do this better?”.
Absorb and analyze data, to tell compelling stories through your analyses.
Combine and analyze both structured and unstructured data to create meaningful analyses.
Extract, segment and report on data in clear graphs, charts and other visualizations. Provide strategic recommendations based on the data to improve our business.
Lead the daily trending analyses of our KPIs.
Enhance our automated monitoring systems, and forge better visualization frameworks to increase the accessibility of our data.
Help build algorithms that breathe more intelligence into our existing systems, such as automation for decision-making, customer routing, and call strategies.
Be unafraid to break existing rules, re-imagine new processes, and build them.
You will be the intersection of Business, Data, and Operations. This cross-functional, visible role, is the central hub to important partners across various departments such as Sales, Marketing, Credit, and Technology.