Chicago Tech Jobs and Startup Jobs

439

Director, Customer Success Management

Yello
Chicago
25 minutes ago
+36
About The Role Customer Success is vital to our long-term success and viability.  We will not be successful unless our clients are receiving massive value from our products and services.  As such, we need a senior leader to own driving success for our customers.  This role includes responsibilities for customer success (onboarding, adoption, advocacy, and retention) and outcomes (renewals, up-sell, net promoter score).   The Director, Customer

Office Manager/Executive Assistant

DAIS Technology
Chicago
56 minutes ago
+19
Founded by a group of industry visionaries and startup disruptors, DAIS is reimagining insurance by empowering agencies and carriers with a cutting edge software platform designed to handle the complex challenges of the industry. DAIS is currently in stealth mode, but we’re looking for people who are curious, driven, and hungry for a challenge. DAIS will give you the room to take complete ownership of your work within an exciting startup culture

IT Support Technician

Cloud5 Communications
Chicago
1 hour ago
+13
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Operations Associate Principal

Via
Chicago
1 hour ago
Job Overview As a Via Operations Associate Principal, you will have the opportunity to gain broad exposure to entrepreneurship, operations management, marketing, and product and business development. You will work directly with our senior team in Chicago as we grow our service in Via's 2nd city. Responsibilities and Duties As one of the first Via Chicago employees, help build a successful local service Serve as point of contact for drivers

Sr Specialist, Marketing Insights

Leapfrog Online
North Suburbs
1 hour ago
At Leapfrog Online, the Marketing Insights team is responsible for building and presenting data visualizations, forecasts, and analyses in support of our digital clients’ marketing needs. In this role, you will use a wide range of analytics techniques on dozens of integrated data sources to deliver analyses to Fortune 500 clients.     We are looking for candidates with a strong understanding of SQL, data visualization, and digital media

Executive Assistant

The Marketing Store
Chicago
1 hour ago
+23
We are looking for an Executive Assistant to support our global executive team. This role requires a high level of confidentiality while handling day-to-day administrative duties and playing a key role in working on global projects and initiatives.  This is a great opportunity for a pro-active, dedicated high contributor to make an immediate impact.

Senior Applied Data Scientist, Commercial

Civis Analytics
Chicago
1 hour ago
+28
The Applied Data Science (ADS) team is the solutions and advisory arm of Civis Analytics, and works closely with organizations to help solve their toughest challenges with data science. This role of Senior ADS will support clients in our commercial verticals specifically, and report to an ADS Manager. Civis has opportunities for applicants who are seasoned professionals, brilliant newcomers, or anywhere in between — offering competitive compensation and benefits packages. We are looking for detail-oriented individuals from diverse backgrounds, with demonstrated quantitative and problem-solving skills. We especially value self-starters, quick learners, and those with the ability to work well in small teams.

Strategic Sourcing Analyst

Paro
Chicago
1 hour ago
+12
Why Paro? Mission: Our mission is empowering finance & accounting professionals to embrace and succeed in the future of work. We do this by providing freelancers with a platform to grow and manage their book of business, along with tools to predict their future earnings. Our machine-learning algorithms create custom matches between freelancers and businesses who need their support, and the quality of work delivered is unparalleled. Vision: We

Senior Customer Success Specialist

G2 Crowd
Chicago
2 hours ago
+19
G2 Crowd is looking for a communicative, driven, and personable individual, experienced in customer service and success to join our Research team as a Senior Customer Success Specialist. This role will develop a robust understanding of G2’s data and how it can be used to drive business insights. They will take the unique questions and business problems of our customers and work with the rest of the research team to uncover valuable insights.

Research Principal (Cloud Computing)

Research Principal (Human Resources Software)

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Research Director - HR and Productivity

Research Director - AI and Analytics

Research Director - Cloud Computing

Research Director - CRM

Research Director - Cybersecurity and Privacy

Research Director - ERP, Supply Chain and Commerce

Enterprise Customer Success Manager

Research Specialist

Research Director - B2B Services

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Applied Data Scientist, Government

Civis Analytics
Chicago
2 hours ago
+28
As an Applied Data Scientist, you will structure hard problems, analyze large data sets, build predictive models, collaborate in cross-functional teams, create client materials, and ensure on-time progress and delivery of our projects. You will also work hand in hand with our Applied Data Science Lead and Director of Public Sector Analytics to develop relationships, partnerships, and proposals for new governmental work.

Data Science Lead

Civis Analytics
Chicago
2 hours ago
+28
At Civis, our data scientists are responsible for integrating, scaling, and optimizing our team's data science within software products. They also contribute to our core research goals of developing new methodological approaches to the toughest statistical problems we encounter. We are looking for individuals from diverse backgrounds with demonstrated quantitative, software engineering, and problem-solving skills. As a data scientist on our Chicago-based Research and Development team, you will work on cross-functional product teams to develop new data science solutions, make our existing methods better and more general, work with our users to identify new ways data science can help them solve problems, and maintain an extremely high standard of innovative data science work.

NOC Technician - Day Shift

Vail Systems, Inc.
Chicago
2 hours ago
+27
Vail is seeking a Network Operations Center (NOC) technician to provide system and network operations support in a 24x7 NOC. The NOC plays a key role in maintaining a highly available voice platform and network spanning multiple sites and consisting of 2000+ nodes. Working at the NOC gives you the opportunity to get familiar with monitoring, managing, and trouble-shooting issues in a carrier-grade hosting environments running sophisticated VoIP platforms that deliver cutting-edge solutions to large enterprise customers. Working alongside teams of systems integrators, network engineers, software developers you'll learn more about all of these areas and have the opportunity to advance in a variety of directions.

Member Services Representative 9:00 AM - 6:00 PM

Rewards Network
Chicago
2 hours ago
+12
The Member Services Specialist is responsible for providing world class customer service to members. The individual in this role will demonstrate strong customer relationship skills by ensuring member needs are addressed quickly with responses delivered in a timely manner.

Data Developer

Home Chef
Chicago
2 hours ago
+10
Design, build, and own a company wide Data Model. Accurately visualize key metrics for non-technical data consumers (in Looker). Convert business requests to code. Work closely with business stakeholders to learn about the business, gather requirements, build metrics, and communicate progress. Build ingestion, cleaning, and transformations jobs to create a useful integrated data warehouse.

Workplace Operations Analyst

NextCapital
Chicago
2 hours ago
+11
We are seeking a self-driven, talented individual to support senior investment professionals in the management and oversight of the firm's defined contribution investment management platform. The Workplace Operations Analyst assists the Software Delivery team with monitoring transactions and advice; supports operations and client service efforts; coordinates with the portfolio management and Technology groups to ensure the quality of our investment processes and client experience

Merchant Care Representative

ShipBob
Chicago
2 hours ago
+16
Work closely with assigned & non-assigned B2B Merchants to handle their inquiries and issues professionally, effectively, efficiently and accurately. Identify and assess our Merchant’s needs to achieve service delight. Have a balanced approach to solving Merchant issues that minimizes the company’s financial liability while maximizing the Merchant experience [win win approach]. Effectively manage queue of incoming tickets and calls on a day-to-day basis, including following up to inquiries based on dates that were committed to. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Troubleshoot Merchant issues. Take criticism on the chin, accept responsibility on company's behalf and exhibit composure in dealing with upset clients. Keep accurate record of Merchant’s interactions with proper documentation. Follow communication procedures, guidelines, and policies.

Lead Data Scientist

dscout
Chicago
2 hours ago
+18
We are looking for a Lead Data Scientist to drive the Data Science function within dscout’s Engineering Organization. As the leader of the Data Science team, you will partly support the larger organization to make data-informed decisions and partly sit on the Labs team within Engineering (the Labs team is the R&D arm of Engineering responsible for product feature prototyping and integrations with external tools). You will work on a range of problems including text and video analysis, audience building, user evaluation, emotion/sentiment modeling, and customer and panel growth. You will be putting your critical thinking skills to use by developing end-to-end solutions to some of these problems using machine learning, statistics, and experimentation. You will also be creating the data science roadmap for dscout (in close conjunction with leadership from Product, Engineering, and the Executive team).

Delivery Manager

Fooda
Chicago
2 hours ago
+13
Due to expanding growth, Fooda is looking for a Delivery Manager to lead our Delivery and Customer Happiness Team. This role will serve as the direct contact for multiple delivery couriers and restaurant partners while being responsible for the implementation of new Delivery Customers for Fooda and growing the business.

Director, IT Service Management

HAVI
West Suburbs
3 hours ago
+18
The Director, IT Service Management is primarily responsible for strategic leadership and execution of IT Service Management processes and functions. This includes defining services, establishing standards and processes, delivery of CMDB, and reporting on service metrics. This role is also responsible for the delivery of global enterprise applications, specifically CRM and PPM.  Additionally, this individual is responsible for managing and developing the team of IT professionals who support those applications. 

Customer Care Specialist *PART-TIME*

Grubhub
Chicago
4 hours ago
+23
Is customer service as natural to you as breathing? Are you excited every time you load new apps on your phone or tablet? Can you light up a room with your friendly and engaging personality? Grubhub is looking for tech-savvy food lovers to join our Care organization. As a Driver Care Specialist, you will assist our network of Driver Partners as they deliver orders from busy restaurants to hungry diners - we’re all about making take-out easy! This position requires flexibility, resourcefulness, exceptional listening skills, and a positive attitude.

Operations Specialist

Senior Analyst, Workforce Management

Sr. Manager, Market Operations

Driver Specialist

Manager, Market Operations

Manager, Workplace

Director, Strategic Partnerships

Decision Scientist II (Market Management)

Account Advisor (Mandarin- Speaking Preferred!)

Data Scientist II

Associate Account Advisor

Account Specialist, Enterprise Accounts

Senior Customer Care Trainer

Account Advisor, Enterprise Accounts

Senior Director of Corporate IT

Director of Data Engineering

Sr. Data Scientist (Marketing)

Sr. Data Engineer

Corporate Account Advisor

Contact Center Manager

Business Analyst

Catering Concierge Associate

Sr. Data / Software Engineer

Technical Lead - Data / Software Engineering

Manager, Workplace

Data Scientist II (Forecasting & Scheduling)

Senior Scheduling & Forecasting Analyst

Manager, Production Infrastructure

Cassandra DBA

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