Chicago Tech Jobs and Startup Jobs

We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

As a manager research analyst, your objective and independent research on funds and other investment vehicles will help individuals, intermediaries, and institutional investor make better investment decisions, which is Morningstar’s primary mission. The position requires a real passion for investing along with strong analytical, presentational and writing skills.  In this role, you will research and rate funds and other investment vehicles such as separately managed accounts, while also developing broader investment expertise that contributes to the team’s thought leadership. You will work within one of our asset class teams: equity, fixed income, multi-asset, or alternatives. The position is based in our Chicago office.

The Solution Consultant supports the implementation manager on Eved implementations and is responsible for successful adoption of the Eved solution. The solution consultant is a client-facing role that also works closely with internal product managers, engineers, merchant service specialists, and sales team members.  The solution consultant has significant experience in enterprise-level business projects, process documentation, software

We are currently seeking a solid compliance focused individual who will own the responsibility for strategically planning and successfully executing SilkRoad's GDPR, SOC 2 and ISO compliance roadmap. Being able to work with external IT audit firms as well as internal technical staff members is a must! This is a high visibility position within SilkRoad where this individual would be managing regulatory and compliance deliverables as well as being the SME on GDPR, SOC 2 and ISO related topics and questions from internal technical staff.

West Monroe Partners is currently seeking a Senior Consultant ERP to help develop and maintain our NetSuite ERP Practice. As a Senior Consultant on our Operations Excellence team you will need to demonstrate in-depth understanding and experience in NetSuite and/or NetSuite OneWorld software, in-depth knowledge of at least two key business functions (e.g. Lead to Quote, Order to Cash, Plan to Report, Procure to Pay, Plan to produce) and has served in direct client facing roles.

We're seeking an Strategic Operations Associate to help provide strategic direction for the Operations organization that supports our insurance distribution teams, and ultimately supporting the company’s long-term corporate strategy. Projects will span across the operations various shared services, with a focus on using analytics and business insights to identify high-impact opportunities and determine the optimal approach to capture them. Based on the individual’s personal interests and performance, our strategy roles eventually receive the opportunity to step into leadership in one of GoHealth’s growing functions or business units.

Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Working directly with Engineering, Product and other business units to understand and satisfy stakeholders’ needs, while communicating and coordinating closely with business partners and leadership. Executing quantitative analyses that translate data into actionable insights that lead to innovation. Oversee data science projects independently, including monitoring progress and proactively identifying challenges. Work with clients and internal stakeholders to develop advanced analyses that help them solve challenging business problems. Learn a new programming language or data science technique - we continually build our skills and explore new things.

Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

In this role, you will build technical solutions to help improve the scalability and performance of our data stores and our overall systems. As a Lead Engineer, you will focus on efforts that will provide increased flexibility and accessibility to our data, such as our cloud based data warehouse and data pipeline initiatives. In addition, you will have the opportunity to take ownership of driving Enova forward with technologies and architecture patterns that will best serve the business.

Hireology’s technology empowers businesses to build great teams.  Over the last seven years, we’ve grown from a startup to a market-leading organization with over 150 team members, and we’ve created an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a member to the Customer Success team. The Customer Success Manager will focus on building strong, trusted partnerships

-Monitoring of daily file transmissions.  -Triage and troubleshoot file issues. -Serving as a liaison between client service teams and developers to translate business and technical specifications. -Documenting specifications clearly and concisely so files can be submitted for development. -Complete and thorough testing of EDI files. -Carrier discrepancy report resolution. -Working with clients and client team to finalize account structure. -Provide training and support for clients on EDI files as necessary.

Welcoming clients and guests who call or visit the office with polish, professionalism, enthusiasm, and outstanding verbal and written communications skills. Ensuring cleanliness in the lobby area and reception. Issuing visitor passes, ensuring visitors are appropriately signed in and escorted to correct company representative to ensure they are not left unattended. Managing and distributing all office mail; prepare labels and schedule pickups for outgoing mail. Assisting with other related clerical duties such as photocopying, faxing, filing and collating.

As a Data Scientist at ShopRunner, you will be digging into our extensive store of cross-market e-commerce data in order to create predictive models that help push our business forward. Working with other teams throughout the business, our team is pushing the limits of what our data can do, driving us to find more effective ways to serve our merchants and the customers who use our platform. A collaborator through and through, you will work to help define data pipelines for both batch and real-time models.

You will be responsible for assisting and managing weekly tasks to include but not limited to the following: Existing SQL process maintenance. SQL process enhancements. Production process automation. You will be responsible for assisting and managing monthly tasks to include but limited to the following: Support monthly production data ingestion. Monthly data extraction processing. You will assist in the development of our next generation data engine. This will be a dynamic, database driven SQL engine utilizing the Google Big Query database platform.

The Administrative Assistant will provide effective and innovative administrative support to our Chicago Team and have varying responsibilities. This is a “jack of all trades” position and the backbone of our office! The ideal candidate will be a self-starter, who is just as comfortable working autonomously as with a team. 

​​​​​​​As the Senior Manager, Taxonomist, you will have a unique opportunity to lead the taxonomy effort for a rapidly growing B2B e-commerce site. The taxonomists will be focused on finalizing a new master product taxonomy, and creating the information architecture strategy to support the site hierarchies. This will all be built within a new installation of a Product Information Management (PIM) platform. The Senior Product Taxonomist will be a member of the Product Content team reporting to the Director of Product Information Management. 

In this execution focused role, you will handle daily ticketing of customer concerns, incident queues, process execution, critical metrics and metrics reporting. To be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you can rapidly address security when needed.

In this strategy oriented role, you will lead road mapping, penetration testing, multiple vendor relationships and deployment, program innovation, process improvement and compliance. In order to be successful, you are able to utilize IT tools, be responsible for documenting the necessary procedures and incident response plan of action needed to quickly mitigate and analyze security incidents as they occur. Your additional experience in process management and a familiarity with legal rules, regulations and platforms are also necessary. You are highly engaged in risk management and mitigation maintaining the forward momentum to assure all assets are operating at their full capacity and you are able to rapidly address security when needed.

We are looking for a Sr Business Technical Analyst who will partner with McDonald’s Restaurant Operations Managers and Country representatives to understand and document test requirements, create technology plans, and execute the plans to get restaurant systems configured and ready for testing. You are a technically focused leader who is comfortable working with developers and with business partners in a fast paced, innovative and unique environment, and is also not afraid to get hands on in code to make updates