Technical Business Analyst
5 hours ago
On a daily basis, responds to client questions, problems, and work requests.
Provides excellent customer service using the communication methods designated by Relativity.
Communicates clearly and professionally, with both colleagues and clients, in written and verbal forms.
Understands the functionality of our platform tools, including our API’s, extensibility points, and the Relativity infrastructure.
Provide input on user stories and acceptance criteria as needed.
Balances strong judgment, intuition, research findings, customer feedback, stakeholder input, and time constraints to ensure we are building the correct solution.
Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
Estimates and installs solutions by determining and designing system specifications, standards, and programming.
Uses SQL applications and tools to run SQL queries.