Support Reporting Analyst
6 days ago
We're looking for a highly organized go-getter and problem-solver to join the Support Operations Reporting Analytics team. In this role, you will help to develop and implement interesting and useful reports. Experience working with SQL, Excel, Customer Relationship Management (CRM) ticketing tools, and other systems is critical. Day-to-day roles include meeting with teams to understand reporting needs, building reports, providing forecasting, and producing daily reports which ultimately will help our amazing teammates be successful as they delight our customers. You’ll work closely with our Support Leadership team, Workforce Management team, and Support Business Operations Program Manager.