Performance & Analytics Analyst
Discover Financial Services
5 days ago
The Service Capacity Management Specialist role will be responsible for the day to day delivery of Enterprise Payments Platform systems supporting Discover, PULSE and Diners Club network lines of business. They are responsible for production and benchmark platform performance reporting and engagement with application teams.
They are subject matter experts on the operation of the core systems supporting the service, and have a strong understanding
with work experience in cloud based and virtual system infrastructure and peripheral services including network, firewall, and database management. They work closely with both application development teams and operations teams to deliver best in class services to DFS end customers.
Our Payments Application Performance Services team typically involves the engagement of resources across multiple business and technical units, so a broad business/technical engagement background is highly desired.
Analyzes science, engineering, business, and other data processing problems to implement and improve computer systems. Analyzes user requirements, procedures, and problems to automate or improve existing systems, and reviews computer system capabilities, workflow, and scheduling limitations.