Solution Consultant
ServiceNow
Chicago
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Assist the sales personnel in the qualification of commercial customer needs and performing pre demo needs analysis.
Participation on one or more strategic accounts either in support or lead.
Provide mentoring and training to peers and other colleagues in the organization.
Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via virtual conferencing.
Generation of product demo scripts and scenarios and maintaining demonstration environment(s).
Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
Responding to Request for Information/Proposal documents.
Staying current on product developments/releases to a level required for demo and POC/POC.
Supporting Marketing events – user conferences, trade shows, webinars etc.
Staying current on competitive analyses and understanding differentiators between the company and its competitors.
Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations etc. in preparation for deployment.