Retail Operations & Training Manager
3 days ago
Ensure retail channels operate effectively by aligning retailer provisioning of new terminals and the ongoing terminal maintenance.
Develop and implement annual commercial strategy for retail channels, ensuring it reflects company's business and sales strategies.
Improve capabilities, tools and reporting across all retail channels.
Provide data driven insight to enable each team in retail channels to operate effectively and efficiently.
Lead development of holistic retailer engagement programs, across Trade Press, Trade Associations, Head Offices and Retail Outlets.
Implement retail and marketing activities across teams in-line with retailer engagement programs.
Measure and review contact strategy and retailer advocacy ongoing.
Measure and update a cost-to-serve model to understand ROI by segment, sector, customer or outlet.
Drive retail channels to adopt new technology and digital in retail.
Develop new and innovative ways of maximizing retail sales performance.
Build external network to help spot retail channel trends and future opportunities.