Chicago Tech Jobs and Startup Jobs

26

Support Engineer

Kenna Security
Chicago
1 day ago
+32
Triaging, prioritizing, and responding to support inquiries from our customers. Working with other support engineers to diagnose and troubleshoot customer issues. Working closely with Customer Success to ensure high levels of customer satisfaction. Learning basic database querying and scripting used for troubleshooting. Creating technical documentation that helps customers learn our to use our platform and allows for self-service resolution of common issues.

Application Support Specialist

OneSpan
Chicago
4 days ago
+19
Customer focus on Key Account Management. Become a cyber-security Subject Matter Expert (SME). Investigate and diagnose tickets to obtain customer satisfaction . Document troubleshooting steps and resolution details. Create and submit knowledge articles. Verify resolution with end-users and resolve assigned tickets. Proactively escalate tickets at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Manager. Escalate & prioritize unresolved Incidents to 3rd line. Attend troubleshooting calls .

Laboratory Automation Engineer

Tempus
Chicago
5 days ago
+34
Function in a small, autonomous team collaborating on and implementing new processes and improvements to existing processes. Develop and support GUI software for lab workflow automation and process integration to support dynamic and new processes. Develop protocols with liquid handlers and other lab automation equipment. Support existing systems while preparing them for integration and integrating into comprehensive SQL databases. Perform experimentation to test and validate new methodologies. Investigate non-conformances through RCA and DMAIC, perform/recommend corrective and preventive actions Ensure successful technology transfer via process engineering input through the design process for requirements and IQ/OQ/PQ testing. Actively seek and evaluate vendor qualifications through collaborations on project opportunities. Communicate clearly with laboratory staff and become familiar with protocols in order to fully understand the needs of the procedures. Identify areas that are error-prone and research innovative approaches for practical prevention.

Director, Strategic Operations

VP of Drug Discovery

Systems Engineer

Executive Administrator

Director of Bioinformatics

Partner Operations Lead

Operations Manager, Laboratory

Sample Returns Associate

Senior Director, Clinical Integrations

Director Clinical Lab Operations

Customer Success Specialist, Provider

Receiving and Inventory Coordinator

Lab Assistant for Histology

Lab Operations Associate

Clinical Coordinator

Site Operations Manager

Load 10 more jobs17 jobs at Tempus

Computer Vision Engineer

Stats Perform
Chicago
1 week ago
+24
Develop new ideas into AI driven products using our wealth of sports data. Engage with domain experts as well as senior leaders and engineers to effectively deliver interpretable results. Deal with enormous amounts of video data, and developing solutions in a distributed setting.

Customer Service Representative

Enova
Chicago
1 week ago
+45
Answer inbound calls, chats and resolve customer issues. Ensure customers sign applications and minimize loan withdrawals by overcoming customer’s concerns and selling the caller on features and benefits of our services. Convert leads into completed loan applications. Contact existing customers to address questions or to follow up on current marketing campaigns. Contact potential customers who have not completed a loan application. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers.

Workforce Management Department Manager

Strategy and Operations Associate

Head of Operations

Lead Software Engineer, Full Stack/Back End

Kalderos
Chicago
1 week ago
+28
Work with a team of outstanding developers to implement and continuously improve enterprise software solutions that are high-performance and that their users love. Assist the IT leadership team in planning for and acting on requirements for constant growth and expansion of Kalderos’ technology environment. Quickly gain expertise with Kalderos’ existing environment and business models and provide input on how to continually enhance both. Adhere to and promote exacting software development and quality standards. Continually educate yourself and extend both the depth and breadth of your technical and interpersonal skillsets.

Senior Software Engineer, Full Stack/Back End

Kalderos
Chicago
1 week ago
+28
Lead a team of outstanding developers to implement and continuously improve enterprise software solutions that are high-performance and that their users love. Assist the IT leadership team in planning for and acting on requirements for constant growth and expansion of Kalderos’ technology environment. Quickly gain expertise with Kalderos’ existing environment and business models and provide input on how to continually enhance both. Help to establish and promote software development standards and align them with changing technologies. Continually research and analyze new technology frameworks and tools that Kalderos can bring to bear in its continuous improvement journey.

Customer Success Manager

Amper Technologies, Inc.
Chicago
1 week ago
As a Customer Success Manager at Amper, you will be responsible for onboarding and educating customers on how to use Amper in their factory to improve operations. You will guide customers along journeys to drive product utilization and help customers achieve their business objectives. As an early member of the Customer Success team, you will have an integral role in creating and implementing new strategies and processes to create a seamless and satisfying experience for our customers.

Lead Software Engineer

NowPow
Chicago
1 week ago
+25
As a Lead Software Engineer, you will own specific initiatives and be responsible for planning, designing, developing, and coordinating across teams to implement. In this role, you will work across the company in your engineering team vertical to build efficient and scalable systems. The ideal candidate should have a passion for and experience with Web/UI technologies. A strong understanding of the .NET framework, Web/UI technologies, and C# is required. One key responsibility is creating detailed technical designs using best practices and then implementing them with little help. Most development will be .NET development with C#.

Information Security - Governance Risk and Complia…

Kalderos
Chicago
1 week ago
+28
The Manager, Information Security Governance, Risk and Compliance is responsible for privacy and information security risk management functions. The Manager provides oversight of Kalderos’ vendor management program, including activities related to risk management, due diligence, contract provisions, vendor reviews, and ongoing monitoring requirements; assures adherence to applicable federal and state regulations; develops and conducts periodic risk assessments; monitors key elements of the vendor management program. The Manager reports directly to the VP, Information Security & Compliance and frequently liaises with the Kalderos leadership team to ensure effective coordination of privacy and security requirements and activities. 

QA Automation Engineer

NowPow
Chicago
1 week ago
+25
The QA Automation Engineer will work with the engineering team to lead, plan, and help execute our agile testing strategy with our releases. Also, a key responsibility of this role will be transitioning the NowPow team from a manual testing strategy to an automated testing strategy. The successful candidate will be a creative and resourceful self-starter with experience in both test automation and manual testing of SaaS solutions in an Agile Development environment as well as be excited to take on new challenges, be able to plan and implement test strategies at a high level and be ready to jump into the details of the test execution.

Executive Assistant

Stats Perform
Chicago
1 week ago
+24
STATS is looking to hire an Executive Assistant, reporting to our COO. In this role, you'll manage and prioritize a constantly shifting, complex calendar of conferences and appointments, through communication with internal and external executives, departments and teams. As an Executive Assistant, you'll act as the primary point of contact for internal and external parties on matters pertaining to the COO and will be in charge of special projects related to key business initiatives.

Application Security Analyst

NowSecure
Chicago
2 weeks ago
As a cyber security innovator, we are the leader in Mobile Application Security Testing. We literally wrote the book on mobile app forensics and testing. At NowSecure, we craft the industry’s most advanced appsec technology and deliver expert appsec services so our customers can protect their own business, their employees and their customers from insecure mobile apps. Our customers include the world’s largest banks, government agencies, and top brands that run on mobile. We are a dynamic team of advanced security researchers, software engineers, services experts, sales professionals, marketing gurus and financial managers that are looking for inspired, entrepreneurial and hard driving new team members to join us on our mission!

Software Engineer

NowPow
Chicago
2 weeks ago
+25
We are looking for an enthusiastic, hardworking, and self-motivated Software Engineer to join the NowPow Engineering team. A good candidate should have a passion for and experience with Web/UI technologies. A strong understanding of the .NET framework, Web/UI technologies, and C# is required. One key responsibility is creating detailed technical designs using best practices and then implementing them with little help. The majority of development is going to be .NET development with C#.

Customer Support Representative (B2B)

Keeper Security, Inc.
Chicago
3 weeks ago
+21
As the Customer Support Representative, you will support the Director of Enterprise Customer Support with all B2B support needs. The support team handles requests, complaints and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). You are a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Keeper’s professional client service experience.

Technology Coach

Otus
Chicago
4 weeks ago
+44
We are looking for a talented and highly motivated Technology Coach to help bring the best possible software solutions to educators. As an early member of a growing team, you must possess a strong work ethic and be upbeat, driven, intelligent, well-organized, articulate, share a passion for learning new technologies, and thrive in a fun, fast-paced environment. You will have the opportunity to immediately contribute and see the results of your work in use by students, teachers, parents and district administrators across the country. 

Customer Support Specialist

Jobba Trade Technologies, Inc.
Chicago
1 month ago
+14
Communicate well… be sure to inform and update customers with alacrity. Listen well…. be sure to understand the issue or situation before attempting to resolve it. Provide Level 1 & 2 phone/email/web (screenshare) support for both of our technology applications. Serve as the first point of contact for customers seeking application or technical assistance. Perform troubleshooting through diagnostic techniques and pertinent questions. Identify expansion (sales) opportunities, and work with Sales and Services teams to completion. Handle unresolved issues within ProServices team and communicate with customers.. Maintain and record customer interactions within CRM and Support Ticket System Work with Product Marketing team on customers’ feature requests. Close communication loop with customers in ticket resolutions, bugs, updates, etc.. Isolate, replicate, and report defects and verify defect fixes.

Systems Support Engineer

Keeper Security, Inc.
Chicago
1 month ago
+21
The Systems Support Engineer will work directly with the Sales Engineer in an effort to support the company’s post sale technical assistance and customer experience. This position is responsible for performing technical support for clients and providing resolution analysis on various technical issues.The Systems Support Engineer works closely with Keeper’s business customers and must possess the ability to communicate technical information to users with a varying level of technical experience.  Technical troubleshooting skills are a must in this fast paced environment as well as a “nothing is impossible” mindset. The ability to visualize problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. 

Operations Associate

mRelief
Chicago
2 months ago
Systematizing responses to incoming questions from low-income families. Responding to requests from our users over text, phone calls, email and live chat, and Facebook. Calling SNAP offices and stakeholders to follow up on case information and outcomes. Identifying opportunities to streamline processes.

Cloud Application Architect

Maven Wave Partners
Chicago
2 months ago
+22
Drive all technical and automated solutions design for both existing architectures and new, green-field solutions. Develop operational processes as well as build and evolve application platforms with the objective of moving application frameworks toward cloud-based resources where they can be clearly seen to offer an advantage over existing systems.  Pick up new API's as you are presenting to peers and senior executive audiences. Lead and guide application development teams through the design and execution of new applications development as well as remediation and extension of previously developed code. Identify industry best practices and draft standards for design and implementation of continuous delivery, integration pipelines and automation workflows.

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