Chicago Tech Jobs and Startup Jobs

32

Customer Support Representative

BigTime Software, Inc.
Chicago
9 hours ago
+26
BigTime Software is looking for an all-star Customer Support Representative in our downtown Chicago office. Our Support Team acts as resident product experts to help our customers successfully use the BigTime platform. We are striving to build one of the most impressive customer service reputations in the industry and we are looking for you to not only to contribute but also enhance our level of service and commitment to our customers.

Administrative Assistant / Personal Assistant

Blueprint Talent Group
Chicago
16 hours ago
ABOUT THE ROLE We are looking for a reliable, proactive, and trustworthy Administrative Assistant/Personal Assistant to ensure our company and Managing Partner is performing at the highest level. The ideal candidate enjoys creating order out of chaos, is great with people, and trustworthy enough to handle both personal and internal company matters with discretion. Typical tasks will include both recurring and ad hoc tasks and projects for the

Customer Success Manager, Enterprise

SNACKNATION
Chicago
22 hours ago
+15
We’re looking to hire a Customer Success Manager, Enterprise Tier who can help us create a world-class experience for our customers. The Customer Success Team is the hub of customer support and advocacy for our B2B snack subscription program, SnackNation. Whether it’s helping with a simple question, solving a complex issue, having a regular check-in call, or knowing the right moment to upgrade the customer to a larger package; the SnackNation Customer Success Team knows our customers inside and out, and does everything necessary to ensure a consistently positive experience. There's nothing quite like awesome support, and it takes a team of attentive, empathetic, and critical thinkers who constantly strive for excellence!

Senior Client Success Advisor, Business Travel/Tra…

Cvent | Kapow
Chicago
23 hours ago
+25
Sr Client Success Advisors serve our clients by guiding the customer's journey in mastering Cvent's software. In this role, you will be responsible for exercising expert-level product knowledge of the Business Transient/Travel product to ensure our clients are able to realize the full benefits of that product. Client Success Advisors will work with an assigned portfolio of customer and spend 70 percent of the day consulting with key contacts moving through various stages of their customer experience. Product review webinars, conducting training sessions and best practice strategy meetings are among the other weekly activities.

Production Supervisor

Farmer's Fridge
Chicago
2 days ago
+14
Our Production Supervisor will be based in our Chicago production facility and will be a positive leader who can bring their team to optimal productivity. We need a great communicator who can both listen with compassion and speak clearly. You are probably a person who enjoys overcoming challenges and celebrating breakthroughs with our incredible kitchen team! Best of all, because this facility is brand new, this is an opportunity to find creative ways to improve efficiencies.

Dedicated Advisor, Client Success

Lumere
Chicago
2 days ago
+42
As a Dedicated Advisor you will be the face of Lumere day-to-day across a portfolio of client accounts. You will be responsible for driving utilization within Lumere’s solution suite and creating a happy, engaged client user base. You will serve as a primary point of contact to help clients navigate Lumere’s solutions and services, while providing strategies and best practices to strengthen their impact across the health system. You will proactively monitor and engage users at each account to help them get the most out of Lumere, as well as coordinate with the Lumere team to manage client requests that impact their experience with Lumere.

User Training Lead

Lumere
Chicago
2 days ago
+42
Lumere is seeking a skilled training expert to maximize the impact of the user training approach for our SaaS platform. In addition to leading in person and remote training sessions for clients, the User Training Lead will be responsible for identifying and implementing new ways to scale the delivery of client-facing training using video, e-learning platforms, certification programs, and other approaches. As Lumere’s first dedicated User Training resource, effective candidates will be highly motivated self starters that can take a discerning eye towards current practices, assess challenges and gaps, and continually evolve towards a scalable results-driven training approach. The ideal candidate will have excellent communication skills, a passion for educating others, and a passion for building training curriculums that inspire users to transform health care. Candidates must have a sound understanding of adult learning theory and the use of experiential learning techniques.

Senior QA Engineer (6 month Contract)

Rightpoint
Chicago
2 days ago
Take proactive, expert ownership of Quality Assurance role on client and internal projects. Author test plans, test cases, and/or test scripts required to validate solutions. Partner closely with the development teams to replicate and resolve issues. Work closely across all capabilities (e.g. Technology, Project Management, User Experience/Creative, etc.) to ensure that all quality assurance requirements are defined and properly documented. Ensure all projects meet both functional and non-functional requirements and map to QA test cases. Understanding of automation testing frameworks and technology.

Senior/Lead iOS Developer- Digital Operations

iOS Developer

Senior iOS Developer

Lead iOS Developer

Entry-Level Developer (Web/iOS/Android) - Spring/Summer 2020

Administrative Assistant/Operations Associate - Recruiting & HR

iOS Developer- DigOps

Senior/Lead Cloud Consultant – Digital Operations

Load 5 more jobs9 jobs at Rightpoint

Executive Assistant

Farmer's Fridge
Chicago
3 days ago
+14
Heavy calendar management - manage meetings, travel, out of office, important company meetings, and special events. Plan events for company leaders including creation and distribution of notices agendas, and meeting materials, as well as arrange details and coordinating logistics, etc. Prepare and edit correspondence, communications and other team and company-wide messages; make independent decisions regarding level of priority. Capture action items from meetings and distribute to stakeholders. Prepare and track expense reports. Develop and assist with preparation of presentation materials. Ad hoc internet research and summarization.

Supply Chain Manager

Farmer's Fridge
Chicago
3 days ago
+14
Farmer’s Fridge has laid a foundation in the Midwest and is now expanding into the Northeast! This marks a huge milestone for us, and an exciting opportunity for anyone who is passionate and adventurous. The Supply Chain Manager will be based in our Chicago production facility and will be responsible for all procurement and receiving - we need someone highly analytical and detail-oriented to make sure we're getting the right products, at the right price, in the right quantity, at the right time.

Network Operations Center Analyst (3rd Shift)

West Monroe Partners
Chicago
5 days ago
+20
West Monroe Partners is seeking a NOC (Network Operations Center) Analyst to support West Monroe Partners managed services clients. West Monroe Partners has clients that need support for their local and hosted infrastructure. The NOC Analyst will take part in the maintenance (i.e. patching/upgrades) and monitoring of all client environments, respond to alerts in the environment to troubleshoot the issue and remediate the problem, and assist with monthly availability reporting. The NOC Analyst will support server and network environments, including but not limited to Active Directory, Exchange, SQL databases, Citrix/VMWare, storage, firewall/switches, backup, and VoIP telephony. 

vCISO (Managed Services Security Manager)

Leadership Development, Senior Specialist

Operations Center Analyst

Executive Assistant

Onsite Desktop Engineer

Network Architect, Consultant

Sr. Cybersecurity Consultant (Incident Response)

Senior High Performance Contact Center Manager

High Performance Contact Center Manager

Manager, Change Management (Instructional Design & Training Focus)

Manager, Healthcare

Senior Manager, Healthcare (Provider)

Manager - Digital Manufacturing Consultant

Senior Manager - Industry 4.0

Sr. Network Architect

Sr. Application Security Consultant

Manager, Technology Mergers and Acquisitions Advisory

Load 10 more jobs18 jobs at West Monroe Partners

Site Reliability Engineer (R&D- Senior to Arch…

Cvent | Kapow
Chicago
5 days ago
+25
Site Reliability is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools – Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning and technology.

Security Services Manager

SDI Presence
Chicago
6 days ago
+43
As part of the project’s management team, the Security Services Manager provides expertise and leadership to the Security Services team. Plans, builds and maintains the computer/network infrastructure that supports the day to day business operations of the project as it relates to the Access Control and Badging Systems. This position supports both hardware and software while also providing end user technical support and assistance. The Security Services Manager is client facing and requires interaction with many different stakeholders. Serves both internal and external customers. This position reports to the Delivery Executive and has 4-5 direct reports.

Director of Logistics and Distribution

Farmer's Fridge
Chicago
1 week ago
+14
Farmer's Fridge is looking for a Director of Distribution to rapidly scale our fresh food distribution network. What does our network look like? Hundreds of smart vending machines (i.e. "Fridges") stocked and merchandised each night by our highly skilled delivery team on routes across the country with food produced in our manufacturing facility each day.

General Manager

Sales Assembly
Chicago
1 week ago
Sales Assembly is Chicago’s first and only dedicated resource for the city’s most prominent B2B technology companies.  Providing training, resources and an unmatched peer community for the Sales, Customer Success and Marketing teams of over 100 of Chicago’s fastest growing tech companies (including LinkedIn, Sprout Social, G2, SpotHero and many others) we are looking for a General Manager to help guide our business through the next phase of our

Executive Assistant

Saggezza
Chicago
1 week ago
+33
We are looking to hire a passionate, energetic and organized Executive Assistant to join our team full time at our Chicago HQ. The Executive Assistant will provide administrative support to our COO and other members of our executive leadership team.

Associate - Client Services Team

Saggezza
Chicago
1 week ago
+33
This is a client-facing role that will have some elements of both business development and project execution. Whilst the Client Service Associate will be based out of the Chicago loop HQ for Saggezza, this position will require travel to the Chicago suburbs (Downers Grove, Warrenville, Bolingbrook) to engage in person with clients on a regular basis. The ideal candidate should be able to understand technical requirements at a high level whilst understanding the customer experience and ensuring the successful delivery of projects. This position will also include some administrative responsibilities such as preparing and maintaining internal project revenue spreadsheets, crafting SOWs (Statements of Work), invoices, and other client related paperwork for new projects. 

Cyber Security Analyst

Fusion Risk Management
Chicago
2 weeks ago
+27
Assist in yearly 3rd Party Audits of Fusion including but not limited to Fusion's SOC 2, Salesforce.com Security Review of Fusion Assets, Fusion Framework Penetration Testing, and more as needed. Participate in discussions with prospects and customer IT Security Teams during the Sales and Vendor Due Diligence processes, explaining the security posture of the Fusion Framework System, as well as the security posture of Fusion Risk Management as an organization. Perform security due diligence on Fusion's 3rd Party Vendors, ensuring they comply with Fusion's security standards. Follow Daily, Weekly, and Monthly security routines and report.   Monitor Security logs, SIEM, IDS/IPS, endpoints, etc. for security alerts, identify vulnerabilities and configuration issues and resolve or escalate accordingly.  Maintain the operational integrity of the Security Operations Center (SOC) through monitoring and periodic testing of critical tools and processes.

Customer Retention Manager

Cvent | Kapow
Chicago
2 weeks ago
+25
Assist in identifying problem accounts, work cross-functionally with a team of Account Managers to mitigate the risk of cancellation or future disservice and serve as a point of contact for the customer if they, or the Account Manager, requests escalation internally. Improve the retention rate for Cvent's existing customer base and thus increase revenue impact across Cvent Products. This includes remediating assigned at-risk accounts as well as identifying new revenue generating opportunities within at-risk accounts, when appropriate and relevant. Advise the assigned Account Manager on suggested remediation and next steps and/or work directly with the customer toward a resolution, if appropriate. Customer Retention Managers are expected to develop a complete and unbiased understanding of the escalated account situation and work with the relevant teams to find a solution. Manage the data collected through the At-Risk Account (ARA) program and be prepared to present key feedback to Cvent leadership and department leads. Help coordinate and then ensure consistency across the various teams in terms of policies and processes for handling at-risk customer interaction and escalations.

Senior Network Manager

SDI Presence
Chicago
2 weeks ago
+43
The Senior Network Manager manages the network infrastructure, security, and topology design.  He/she builds and leads a team focused on maintaining, supporting, and improving a large-scale IT environment while delivering high availability and uptime.  The scope includes multiple sites and separate departments in a metropolitan area network (MAN) and various connections to external vendors, partners, and other organizations. Focusing on optimal network health, security, and operational efficiency, the Senior Network Manager directs network architects and engineers (CCIEs, CCNPs, etc.), technical managers, third-party vendors, etc.  This group manages all network devices in accordance with Agreement policies, establishes and enforces operational priorities and standards, ensures compliance with standards, supports problem resolution, and assists with prioritizing individual and special projects.

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