Chicago Tech Jobs and Startup Jobs

6

IT Support Specialist

Neon One
Chicago
4 hours ago
+36
At Neon One, we are looking for an IT Support Specialist to provide assistance to all of its employees from an IT, hardware, and technical support perspective. As the sole person on the IT support team, you'll be heavily involved in shaping our daily practices in terms of quality, customer service, onboarding and offboarding of employees and troubleshooting tickets. The IT Support Specialist will support both onsite and remote employees

Customer Support Manager

Kalderos
Chicago
3 days ago
+28
Kalderos is looking for an experienced Customer Support Manager. In this role you will be accountable for building a strategic customer support model and assisting our leadership team in planning, hiring,  and standing up the customer support function for Kalderos’ products. Also, you will be responsible for leading the customer service activities for Kalderos. This includes responsibility for the daily execution of the customer support processes of order management, account management, incoming call volume  and daily issue resolution as well as the coaching and performance management of their respective team and any relevant third-party vendors.

Technical Operations Engineer

Kalderos
Chicago
3 days ago
+28
Maintain and improve group processes, including support knowledge bases. Communicate process issues to the organization and contribute ideas for process improvements/ innovations. Provide leadership in the selection of appropriate tools, techniques, and methodologies. Assist in building and managing internal software processes. Work closely with department leaders to understand specific business requirements. Solve for business requirements using creative software and internal process solutions. Create reports and metrics and help analyze data. Attend project planning meetings and document projects. Help manage the day-to-day tactical needs of the Sales, Success, and Support teams. Assist in managing our Salesforce instance. Provide regular feedback, coaching, and guidance to team members. Demonstrate enthusiasm, product knowledge, confidence, clear and excellent communication skills. Defuse and resolve conflicts in an acceptable and professional manner. Research and implement best practices. Collaborate effectively with cross-functional teammates.

Operations Associate

mRelief
Chicago
2 weeks ago
About mRelief mRelief provides an easy-to-use platform through web, text messaging and voice that enables Americans to enroll end-to-end in the SNAP or food stamp program. Our mission is to restore dignity by transforming access to social services. To date we have helped more than 500,000 families connect to social services and unlocked more than $140 Million in food stamp benefits. mRelief has been backed by the Bill & Melinda Gates Foundation

Senior Software Engineer (Python)

Virgil Holdings Inc.
Chicago
1 month ago
+27
The technical focus of the Lead Software Engineer is to build systems including APIs, business rules engines, integrations to external APIs, interfaces to NoSQL and relational databases, and creates all the foundational components of a strong enterprise backend system. Even though you are focused on the internal systems supporting the backend of the applications, we are looking for someone passionate about the user experience. As a Lead Software Engineer you will be leading by example. You’ll be guiding a geographically distributed team to follow and maintain the technical standards, make sound decisions about the proper ways to implement the code, and direct the team through complex technical challenges.

Sr. Software Engineer

Kalderos
Chicago
4 months ago
+24
Lead a team of outstanding developers to implement and continuously improve enterprise software solutions that are high-performance and that their users love. Assist the IT leadership team in planning for and acting on requirements for constant growth and expansion of Kalderos’ technology environment. Quickly gain expertise with Kalderos’ existing environment and business models and provide input on how to continually enhance both. Help to establish and promote software development standards and align them with changing technologies. Continually research and analyze new technology frameworks and tools that Kalderos can bring to bear in its continuous improvement journey.

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