Chicago Tech Jobs and Startup Jobs


Client Support Engineer Line 2

West Suburbs
3 hours ago
Respond to client issues received by telephone, voice mail, e-mail and via the customer portal. Manage and complete scheduled tasks on time. Ensure effective client communications take place. Ensure the effective assignment and escalation of incidents to senior engineers where appropriate. Advise the Team Lead and/or Shift Manager of emerging issues. Adherence to ITIL processes. Contribute documentation to the shared knowledge base. Ensure all changes are documented through the change management process.

US Azure Cloud Consultant

Manager, Mainframe Systems Programming

z/VM Systems Programmer

Senior IT Acquisition Specialist

Service Desk Specialist-2

Solution Delivery Architect

Azure Systems Engineer

Director, Global Change Management

Senior Manager, US Solution Architecture

Executive Assistant

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Cat Digital
5 hours ago
This main responsibility for this role is providing IT support for Caterpillar Executive Office members and their assistants and admins. Duties include support of Office 365 tools and other software on PCs, Macbooks and mobile devices, computer hardware, peripherals and other office equipment for the Caterpillar Executive Office. They will assist with operational readiness of offices, conference rooms and other workspaces.  As subject matter expert for user productivity for the Executive Office personnel, they will support the end to end process for new product and service delivery in partnership with other IT personnel.  This includes requirements definition, testing and deployment activities.  Additionally, they will participate as a member of the Collaboration Services team.  Working with various technologies within the end-user space to help develop and maintain solutions for the enterprise.  This role will be secondary to your Executive Office responsibilities.




Contact Center Manager

7 hours ago
We are seeking a Contact Center Manager to join our Restaurant Care group! You will have the opportunity to energize and advocate for not only our Restaurant Care Specialists and Leads but also our thousands of Restaurant partners. In this role you must leverage your exceptional leadership skills to support, develop, and coach your team for success. You will also help ensure a best-in-class customer experience by working with your team to manage restaurant wait times, resolve both internal and external restaurant issues, and assist with restaurant transactions as needed. You will model excellent customer service by demonstrating and holding your team accountable for developing expertise and providing the highest levels of professionalism and courtesy to all customers. Additionally, you will utilize a wide range of people and operational management skills to optimize the restaurant and employee experience and to achieve daily and long-term goals. 

Cloud Apps Admin

Sr. Manager, Market Operations

Service Desk Associate I

Director, Driver Care

Site Reliability Engineer I

Restaurant Fulfillment Specialist

Lead, Network Operations Center

Site Reliability Engineer II

Account Advisor (Mandarin- Speaking Preferred!)

Load 6 more jobs10 jobs at Grubhub

Director, Digital Partners

OneMain Financial
8 hours ago
We are looking for a manager to join our digital partnerships team. This individual will be a critical member of the team managing partner relationships for selected partners, implementing strategies to build awareness, influence buying decisions, generate demand, drive and accelerate leads and support revenue growth for OneMain Financial. They will also have business ownership over the partner forecast and partner with the analytics team to identify opportunities for improving operational performance.

Director – Quality & Transformation

8 hours ago
Morningstar is seeking an experienced leader with strong transformation, LEAN coaching and facilitation skills. The Director of Quality & Transformation will be instrumental in understanding the concepts of “future of work” and introducing them in the larger Morningstar organization. This role will focus on providing thought-leadership in the areas of applying new and proven methods to help Morningstar teams drive innovation, enhanced client and business impact. You will be responsible for partnering closely with senior executives at Morningstar, help them determine the business goals for the transformation, craft the vison, and help execute on that vision using LEAN and other change management approaches. You will have to constantly seek best practices within and inside the organization to drive the adoption of these practices in Morningstar. We are looking for someone who is adept at facilitating and driving organizational alignment, organizational change management and business transformation using emerging technologies, amongst other transformational initiatives. The Director of Quality & Transformation will play a leadership role within our Operations Excellence practice. 

Client Success Representative

Senior Client Service Representative

QA Manager

Customer Success Manager

Service Desk Team Lead

Director, Infrastructure - North America

Head of Sustainability

Associate Customer Success Manager

Manager of IT Operations

Director of Global Customer Success

DevOps Engineer

SDET/QA Automation Engineer

Senior SDET/QA Automation Engineer

Lead/Senior DevOps Engineer

Senior Software Engineer

Senior Software Engineering Manager

Director of Learning and Development

Load 10 more jobs18 jobs at Morningstar

Senior Software Engineer

8 hours ago
Chicago, IL Full Time Perm Calling All Data Lovers Do you love working with data?  Do you love building new software using cutting edge technologies?  Do you love working in a collaborative environment with free breakfast, coffee/tea/soda, social events and much more?  Then read on because Omnitracs is looking for the best and brightest to help us disrupt the freight and logistics industry!  What sets us apart from other logistics technology

IT Business Operations Analyst

8 hours ago
In First 30 days-Analyze data and test results to ensure integrity is maintained throughout program lifecycle and ensure customer business needs are satisfied. In First 90 days-Collaborate with teams on translating process designs, with adherence to standards, into repeatable system configurations while maintaining required documentation. Beyond 90 days-Develop and execute design concepts, code standards and test plans in order to validate batch fulfillment system setup and output.   

Security Automation and Orchestration Engineer

Lead Engineer, Network Automation

Lead Endpoint DevOps Engineer

Security Developer

Techical Support Analyst

Director Of Corporate Development

Advisor, Digital Marketing Solutions

IT Technical Risk Assessor

Multi Factor Authentication (MFA) Lead Engineer

IT Sr. Project Manager

Identity & Access Management (IAM) Lead Engineer

Data Center Technician

Application Security Tester

Global Director, Third Party Risk Management

Senior Windows Systems Engineer

Cloud Computing Engineer

IT Governance, Risk and Compliance (GRC) Lead

Senior Director of Global Technology Strategy

Director, Citizenship and Sustainability (ESG)

Director, Identity and Access Management

Administrative Assistant

Load 10 more jobs22 jobs at TransUnion

Lead Engineer

9 hours ago
Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end Build new features for internal and external users. Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter. Collaborate with stakeholders across the organization such as experts in product, design, infrastructure, and operations. Mentor and encourage the technical growth of the developers on your team.

Registered Nurse Care Manager

9 hours ago
At VillageMD, we are committed to helping patients achieve greater health by delivering the most effective, accessible and efficient healthcare in the world through partnership with primary care physicians. We're in a unique position to impact everyone in primary care from independent, family- owned practices to world-class health systems. As an extension of the primary care physician’s (PCP) care team, Registered Nurse Care Managers are

UK Customer Support/Chat Representative

9 hours ago
Answer all inbound calls, chats or issues from customers to provide them with accurate product and service information. This role is primarily focused on chat.  Follow-up on all customer requests via phone, chat and email. Provide loan extensions and process loan payments. Identify, research, and resolve customer issues. Recognize, document and alert the supervisor of trends in customer calls, chats or issues. Recommend process improvements. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers. Perform other functions as assigned by management.

Early Morning Collections Representative

Strategy and Operations Associate

Site Reliability Engineer

LMS Systems Administrator

Head of Contact Center Operations

Head of Operations

Senior AWS Engineer

Software Engineering Manager

Load 5 more jobs9 jobs at Enova

Security Operations Engineer

9 hours ago
We are looking for Security Operations Engineer’s that will be responsible for assuring Information Security and identifying risks related to the use, processing, storage and transmission of information and the systems and processes used for those purposes. In addition, this person will assist in identifying, analyzing and influencing the management of information risks across the organization.

Build & Release Engineer

Technical Consultant

Pre-Sales Technical Specialist - RAVN AI

Senior Site Reliability Engineer

Technical Consultant - RAVN AI

Support Engineer

Install Engineer

Senior Software Engineer (Java)

Senior Software Engineer (C++)

Principal Engineer (Java)

Technical Solution Analyst

Principal Engineer (C++)

Load 9 more jobs13 jobs at iManage

Customer Service Representative

FTD Companies
9 hours ago
FTD Customer Service Representatives are responsible for answering in-bound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Junior VoC Analyst

FTD Companies
9 hours ago
This is a junior role with high visibility and great learning opportunity. You will learn about VoC (Voice of the Customer) program and consumer journey, and help evolve and optimize the customer experience using data-supported decisions. As the VoC Analyst, you'll be responsible for identifying, synthesizing and communicating insights from an ever-growing set of passive and active listening mechanisms. Partnering with key stakeholders from across the enterprise you'll be tasked with developing actionable recommendations to take our Omni channel customer experience to the next level. Finally, you'll also partner deeply with stakeholders across FTD Product Management, Engineering, business unit leadership and a variety of other teams to identify meaningful customer insights to help our internal teams evolve their respective disciplines with a keen understanding of customers wants and needs.

Merchandising Associate

FTD Companies
9 hours ago
We are searching for merchandising professionals to join us at FTD Companies. The Merchandising Associate will take a leading role in helping create our story through compelling product ideation within our Floral-brand E-Commerce business.

Merchandising Assistant

FTD Companies
9 hours ago
We are searching for top-level Merchandising professionals to join us at FTD Companies. The Merchandising Assistant will take a leading role in sharing our story while creating compelling narratives within our Floral-brand E-Commerce business.

Manager, Customer Service

FTD Companies
9 hours ago
Manages and develops a team of 5-100 employees to meet specific individual, team and company goals. Executes management and supervisory responsibilities in accordance with the Company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

VP, Merchandising

FTD Companies
9 hours ago
The Vice President, Merchandising Strategy oversees drives and tracks vital strategic initiatives across the merchandising organization. He/She will be responsible for i) key strategic presentations and weekly/monthly business reviews required to drive business performance and ii) Implementation of key merchandising and business initiatives designed to deliver the corporate transformation. This role will manage a team of operators with oversight of FTD's key merchandising projects across FTD, ProFlowers and Gourmet foods merchandising teams. This leader will partner with key business leaders and ensure that all projects are implemented promptly and in ways that are consistent with the organizational priorities. This person will also lead the analysis/approaches to support these high priority initiatives to provide insights into strategic decisions for leadership.

Customer Service Representative

FTD Companies
9 hours ago
· Talks to customers by phone to act as a consultant regarding our products and gifts in order to close a sale. · Processes orders using the internal computer applications. Verifies and validates all information provided by the customer prior to submission. · Negotiates effectively with customers and florists to uphold the Company's Product Guarantee Policy. · Accurately documents all actions taken when working within a customer account. · Responds to questions regarding existing orders including but not limited to; delivery status, product substitution approvals and other issues via email and by phone as appropriate. · Accurately processes order cancellations and adjustments to order totals for customers and florists. · Consistently achieve key indicators and performance standards as defined by call center management. Each CSR should review their own statistics on a daily basis in order to monitor their progress towards continual improvement. · Provide consumers with quality service by following the scripting in the computer systems. This information is documented during the quality monitoring sessions.

Loan Advocate

11 hours ago
Why OppLoans?Strong Growth and Profitability OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row we made the Inc. 500. We have originated hundreds of thousands of loans and will surpass $125 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability. Customers Love Our Product OppLoans is committed to delivering a best-in-class

Resolutions Coordinator

16 hours ago
Avant is a high growth financial technology company, dedicated to lowering the barriers of borrowing for all consumers. Since 2012, Avant has secured more than $4 billion in funding and connected customers to over $5 billion through 800,000 transactions and counting. Through big data and machine learning, Avant’s mission is to provide better access to responsible financial products. Avant has been featured in The Wall Street Journal, The New York

Head of Business Operations

Software Engineering Lead

Software Engineer

Avant Data Rotational Program

Software Engineering Manager

SRE Manager

Senior Software Engineer

IT Administrator

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