Chicago Tech Jobs and Startup Jobs

18

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
15 hours ago
+24
Do you thrive in a fast-paced, high-growth environment?  As a full-time Data Integration Specialist in our Chicago Loop office, you will work directly with restaurant owners to review, build, and update menu mappings between third party online ordering solutions (TOOS) and point of sale (POS) menus. The ideal candidate has 1+ years of customer service experience, an analytical mindset to examine and communicate product issues, and basic POS knowledge. If you’re passionate about logic games or puzzles, we want to talk to you! 

Support Team Leader

Braintree
Chicago
4 days ago
+43
The Support Team Leader position supports the team that provides first-touch technical support to our merchants. We're looking for a highly organized go-getter to lead and motivate a team that consistently delivers on Braintree’s white-glove service experience. Our Support team isn’t your average call center team: they are highly motivated, technically proficient, and stakeholders in company initiatives. Because of this, as a lead, you’ll be expected to provide feedback, coaching, and career guidance to teammates, work with the Support leadership team to address knowledge gaps and training opportunities, assist in building and maintaining a diverse and inclusive workplace, and work with the Head of Support to execute new team strategies.

Technical Support Representative

Senior Network Engineer

Support Business Operations Program Manager

Manager of Mentoring and Inclusion Programs

Chicago Innovation
Chicago
4 days ago
Position: Manager of Mentoring and Inclusion Programs Job description Chicago Innovation is looking for an empathetic, driven, and entrepreneurial self-starter who is passionate about equality and innovation to join our team as Manager of Mentoring and Inclusion Programs, which includes leading two programs that utilize mentoring as a means to advance our vision that innovation is for everyone: Women’s Mentoring Co-op: What started as a group

Field Operations Manager - Central Texas, San Anto…

SMS Assist
Remote
1 week ago
+35
The Field Operations Manager plays an integral role in client support and account management through direct engagement with provision of services at the customers’ sites. This role works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations.

Manager of Operations

Service Delivery Manager

Service Delivery Program Manager

Client Service Associate

Supernova
Chicago
1 week ago
+28
Summary:   Supernova Lending is a business-to business, cloud based financial technology and loan servicing platform specialized in wealth management lending. Our platform connects loan origination, loan servicing, risk monitoring, payment processing and loan accounting systems. Data from these connections is grouped into portals for banks, wealth management firms, their advisors and their clients. Our flagship clients include some of the

Manager, Client Success Management

cleverbridge
Chicago
2 weeks ago
+19
cleverbridge is looking for a hands-on team leader of our Client Success Management team in Chicago. Because a key function of the team is to manage client relationships, it is very important that the candidate be familiar with account management and client retention. They should have a proven track record of leading a team of client-facing professionals and, ideally, experience with working with large, international companies. This role will

Configuration Specialist (Customer Service)

Chowly Inc.
Chicago
1 month ago
+24
As a full-time Configuration Specialist in our Chicago Loop office,  you will work directly with restaurant owners to provide an optimal experience by troubleshooting product related issues and handling inquiries to strengthen client understanding of Chowly’s integration. The ideal candidate has 1+ years of customer service experience, strong analytical, investigative, empathetic mindset to identify and communicate product issues, and base POS knowledge.

Program Manager

Supernova
Chicago
1 month ago
+28
We are looking for an experienced Program Manager. Central to this position is cross-functional project management experience across technical, business and operations teams to efficiently move projects from ideation through delivery. 

Supply Planner

Vital Proteins
Chicago
1 month ago
+23
The Supply Planner is responsible for ensuring that the supply, distribution, production, capacity and inventory plans are executed in conjunction with demand plans and manufacturing processes to meet business needs. The role will ensure that product is available at the right time and right location ready to ship to satisfy customer demand. The role involves executing an inventory strategy to deliver customer service goals and ensuring that capacity plans are developed to support the demand plan. The role is one of the key links between the manufacturing facilities, demand planning and the business teams including Marketing, Sales, Finance, Logistics and Customer Service. Reporting to the supply planning manager, this role will operate out of our Fulton Market office and on occasion have to travel to our warehouse and production facility in the Chicago suburbs.

Full Time Support Specialist

Chowly Inc.
Chicago
1 month ago
+24
Do you thrive in a fast-paced, high-growth environment?  As a full-time Customer Service Representative in our Chicago Loop office, you will work directly with restaurant owners by troubleshooting issues via phone and support ticketing system. We are looking for an employee with a  detail oriented, patient, and solution oriented mindset who can thrive in an ever changing environment.

NOC Technical Support Specialist - Tier 2

Cloud5 Communications
Chicago
2 months ago
+24
The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements.  Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine.  The Tier 2 Technical Support Specialist will interact with network services, software systems engineering, and/or applications development teams to restore service and/or identify and correct the core problem. 

Voice Technical Support - Tier 2

Cloud5 Communications
Chicago
2 months ago
+24
The Technical Support Specialist for Tier 2 Voice responds to service tickets and requests for local and remote network support to meet service level agreements.  Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine.  The Tier 2 Voice Support Specialist will interact with network services, software systems engineering, and/or applications development teams to restore service and/or identify and correct the core problem.  Ideal candidates are well versed in networking basics (experience with wireless, VLAN dense environments, general routing/switching/firewalling across various platforms) with a proven ability to think logically, rationally and analytically.  A focus on autonomy and self-improvement while maintaining a team-focused attitude and seeking out assistance when needed is encouraged.

Operations Lead

Bartesian
Chicago
3 months ago
Bartesian is seeking a leader to improve, lead, and continue to build upon a robust and efficient operation. This person must be a hands-on-leader who will work alongside the CEO to identify and execute operational goals, while deploying the processes and supporting infrastructure to get there. Building strong relationships with strategic suppliers and execute deals that support the rapid growth of the company. As a member of the executive team, this person must work effectively at both the strategic and tactical levels. This individual will have a huge impact on Bartesian’s success.

Customer Support - Problem Solver

ClassBug
Chicago
3 months ago
Looking for a full-time Customer Support Rep. Candidates should be awesome, friendly, people-people. Our ideal employee would show up at work looking forward to chatting with lots of interesting people & businesses and providing them with solutions on how to better use our product.  You will be handling inbound email/phone support inquiries primarily. Most of the job  is "level 1" support -- ie assisting customers on best practices & training them to use new features, plus occasional product demos.

AutoMD Technical Program Manager

PowerStop
South Suburbs
3 months ago
+11
We are seeking a Technical Program Leader to lead the technical enhancement of our AutoMD platform as we rewire the business model for this brand. Reporting directly to the Director of Online Strategy, you serve as the leader of the automd.com platform, keeping consumers and repair shop owners at the center of all that we do. This requires you to be a self-starter who understands CX/UX as well as technical development and who is unafraid to roll up your sleeves personally to implement decisions that build towards business success.

Project Coordinator - MMX

American Medical Association
Chicago
4 months ago
We have an opportunity at our corporate offices in Chicago for a Project Coordinator on our Marketing and Member Experience (MMX) team. As a part of the team, you will coordinate and administer assigned projects, and programs, on the Digital Channel Team in MMX that support the AMA’s strategic plan. These types of projects include working on timeline planning, documenting processes, establishing measurable timelines and milestones; maintaining spreadsheets/databases, and standardization of materials and processes.

Project Manager

Chowly Inc.
Chicago
4 months ago
+24
Chowly is looking to hire a Project Manager in our downtown Chicago headquarters.  In this position you will work with the software development team and internal stakeholders throughout the development process.  We are looking for a positive minded, motivated, technical individual who is a quick learner and loves working with people, in a dynamic, growing environment.

Part Time Support Specialist

Chowly Inc.
Chicago
4 months ago
+24
We are seeking a technology-oriented problem-solver who naturally goes above and beyond to ensure client satisfaction. The ideal candidate would be and posses strong customer service skills . The Chowly Support Specialist will act as the first line of client support for our valued clients by offering immediate and accurate assistance, tackling technical issues head on, and becoming an integral member of the Chowly family.

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