Chicago Tech Jobs and Startup Jobs

20

Customer Success Manager

Integral Ad Science
Chicago
1 day ago
+49
We’re looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s global brands. You will drive our approach to global account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team.

Sample Returns Associate

Tempus
Chicago
1 day ago
+34
Facilitate efficient specimen return and send-outs to custodian pathology laboratories and Tempus partners. Monitor high-priority requests and audits to ensure customer retention and satisfaction. Sort, file, and maintain long-term FFPE specimen storage. Develop a firm understanding of lab processes and databases . Ensure all sample return documentation is professional, accurate, and HIPAA-compliant. Engage in timely issue reporting and resolution.

Director Clinical Lab Operations

Customer Success Specialist, Provider

Lab Assistant for Histology

Lab Operations Associate

Clinical Coordinator

Director of Medical Affairs

Head of TIME Trials

Manager, Life Sciences Commercial Operations

Director, Strategic Operations

VP of Drug Discovery

Manager, Inventory Control

Systems Engineer

Director of Bioinformatics

Manager, Laboratory Operations

Load 10 more jobs15 jobs at Tempus

Senior Tax & Compliance Analyst

Civis Analytics
Chicago
1 day ago
+32
As a Senior Tax & Compliance Analyst you will help manage our day-to-day business compliance and tax obligations. Key duties include managing state registrations and filings for payroll tax, sales and use tax, and business licenses, coordinating with our external tax consultants to prepare our annual corporate tax filings, and researching new state, local and federal tax requirements.

Technical Support Specialist

Outcome Health
Chicago
1 day ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Strategy and Operations Associate

Enova
Chicago
2 days ago
+45
  Strategy and Operations Associate As an Associate on the Strategy & Operations - or “S&O” as insiders commonly refer to them here – You will wear a lot of hats so being comfortable with change comes naturally. What you’ll do:

Collections Representative

Customer Service Representative

Workforce Management Department Manager

Identity and Access Management (IAM) Manager

Kalderos
Chicago
4 days ago
+28
The Identity and Access Manager’s role is responsible for the day-to-day operations of the Identity and Access Management program. This is an active, hands-on position, responsible for the planning, design, development, and the support of the identity and access management function and all its components. Team responsibilities include: provisioning of user accounts for onboarding employees and requested non-employees; processing of changes to account security requirements as approved by management; assistance to users as required; maintenance of security infrastructure, including software and user directories; processing of user terminations; reporting on provisioning activities; automation of provisioning; multifactor authentication.

Platform Support Coordinator

The Trade Desk
Chicago
5 days ago
+36
Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs. Responsible for owning incidents, including escalating to other technical teams. Multi-task, manage, and resolve transactional application support requests. Problem-solving and troubleshooting. Executing Stored Procedures and querying our database using SQL. Maintain the company’s ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform. Take initiative on tickets that can be completed without Development Team assistance. Contribute to the company’s Knowledge Base by the creation of new Articles and updating existing ones QA Testing and Validation. Coordinate in-depth training on support-related tools and processes. Light on-call/after-hours support.

Technical Client Services Associate

Integral Ad Science
Chicago
1 week ago
+49
Use in-depth knowledge of IAS product suite and customer use cases to provide applicable solutions to customer inquiries. Efficiently provide successful solutions to assigned client requests, especially to facilitate seamless campaign implementation and use of IAS platform. Appropriately escalate projects as needed to TCS escalation partners. Provide client feedback to internal cross-functional teams via established tools to further IAS’s customer-centric product development. Develop new materials – especially Knowledge collateral – to facilitate customer engagement and drive IAS platform use. Consistently provide relevant education to customers to drive increased customer self-sufficiency. Leverage the broader IAS on-boarding team, methodologies, and best practices to support successful implementation on the customer side.

Sr. Finance Associate

Kalderos
Chicago
1 week ago
+28
Kalderos is looking for an experienced Sr. Finance Associate that enjoys solving complex technical problems. This is a great opportunity to work in a collaborative and dynamic company.  The ideal candidate is passionate about finance, loves contributing in a team environment, desires to continually grow their skills and is driven to produce high quality solutions. 

Information Security - Governance Risk and Complia…

Kalderos
Chicago
1 week ago
+28
The Manager, Information Security Governance, Risk and Compliance is responsible for privacy and information security risk management functions. The Manager provides oversight of Kalderos’ vendor management program, including activities related to risk management, due diligence, contract provisions, vendor reviews, and ongoing monitoring requirements; assures adherence to applicable federal and state regulations; develops and conducts periodic risk assessments; monitors key elements of the vendor management program. The Manager reports directly to the VP, Information Security & Compliance and frequently liaises with the Kalderos leadership team to ensure effective coordination of privacy and security requirements and activities. 

Operations & Finance Lead

Amper Technologies, Inc.
Chicago
1 week ago
Amper is a growth-stage startup that is transforming the manufacturing industry. We provide simple and powerful tools that help manufacturers better understand and manage their operations.  We have created a new role to lead Operations & Finance at Amper. As the Operations & Finance Lead at Amper, you will be responsible for evolving our systems and processes across the company to keep up with our growing customer base. You will be working

GM, Client Services

The Trade Desk
Chicago
1 week ago
+36
As the GM of Client Services, you are the leader for a given Client Services team unit. You will be responsible for strategy, structure, budgets, people, financial outcomes and overall accountability for meeting goals. You are responsible for the overall quality of service for your team, and will act as the primary coach for day-to-day leaders. 

GM, Client Development

The Trade Desk
Chicago
1 week ago
+36
Take ownership for representing some of our most strategic relationships with The Trade Desk’s largest clients. Work collectively with greater global Sales, Client Services, and Trading teams to cultivate focused accounts and brands. Own relationships with commercial and contract leads at major Advertising clients. Communicate the value of our media buying platform by aligning The Trade Desk’s media buying philosophy with our client’s. Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering. Take lead in responding to RFPs, including qualification & win strategy. Coordinate global account discussions with counterparts in US. Work closely with product, marketing and revenue teams to constantly optimize efforts relating to company-wide goals·Identify and close strategic up-selling opportunities by understanding core client business needs. Build deep and lasting connections internally across The Trade Desk departments and specialty functions. 

Senior Financial Analyst

Outcome Health
Chicago
2 weeks ago
+15
The Senior Financial Analyst will be responsible for preparing Outcome Health’s (OH) monthly management reporting package, monthly forecasts and annual budgets. Additionally, the role will establish monthly business unit reviews with management and track and report on actions in a closed loop method.  The candidate must be highly detail-oriented, accurate and capable of analyzing information and drawing conclusions in a clear, concise manner.

Customer Engagement Specialist

Outcome Health
Chicago
2 weeks ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Customer Success Manager

DataCubes Inc.
Northwest Suburbs
2 weeks ago
+25
Convr (formerly DataCubes) is looking for exceptional customer success professionals seeking opportunities for growth and advancement in the Insurtech industry.   Who we are: We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through

Network Operations Specialist

Outcome Health
Chicago
2 weeks ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
2 weeks ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

CLIENT DEVELOPMENT MANAGER - AUTO

Conversant
Chicago
2 weeks ago
+48
The Client Development Manager, Automotive is responsible for becoming first and foremost a trusted client partner on an existing book of business comprised of auto OEM accounts.  This individual will be expected to create win/win outcomes that result in revenue growth for our clients and for Conversant, and meet or exceed her/his revenue quota.  The ideal candidate will use their, sales automotive and digital media business acumen to uncover business needs and identify how Conversant’s solutions can help clients achieve their business goals.

CLIENT DEVELOPMENT MANAGER

Client Success Analyst

Civis Analytics
Chicago
2 weeks ago
+32
As a Civis Analytics Client Success Analyst, you will be responsible to partner with a named list of Civis Analytics clients to enable their successful use of our software in driving their business objectives. We target clients across a broad range of industries, including corporations, non-profits, and political campaigns. As the face of Civis Analytics to your clients, you will drive client projects while both proactively and reactively managing day-to-day relationships with your client contacts. This role is located in Chicago and will report to the Lead, Client Success.

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