Chicago Tech Jobs and Startup Jobs

20

Office Manager

iManage
Chicago
3 days ago
+44
You will be responsible for ad hoc support of the senior management team at iManage and will develop close working relationships with People Operations, Finance and IT. You are enthusiastic about building and maintaining relationships as it will be vital to the role’s success.

Security Compliance Analyst

Principal Architect

Support Engineer

Cloud Services Specialist

Manager, Service Desk

Senior Systems Engineer

IT Systems Administrator

Load 4 more jobs8 jobs at iManage

GM, Client Development

The Trade Desk
Chicago
4 days ago
+36
Take ownership for representing some of our most strategic relationships with The Trade Desk’s largest clients.  Work collectively with greater global Sales, Client Services, and Trading teams to cultivate focused accounts and brands.  Own relationships with commercial and contract leads atmajor Advertising clients.  Communicate the value of our media buying platform by aligning The Trade Desk’s media buying philosophy with our client’s.  Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering.  Take lead in responding to RFPs,including qualification & win strategy.  Coordinate global account discussions with counterparts in US.

Platform Support Coordinator

The Trade Desk
Chicago
5 days ago
+36
We are looking to hire a Platform Support Coordinator who will work in collaboration with our Biz Teams to ensure top notch application support. We’re looking for someone who is enthusiastic about new technology, has not only the existing technical skills to be successful but also the acumen to learn even more; you’ll never run out of things to learn here. You’re a star communicator, customer focused, and love solving technical problems. There is plenty of room for advancement in this role within the department or otherwise within our company.

Director, Client Strategy

The Trade Desk
Chicago
5 days ago
+36
Act as a senior individual contributor on a portfolio of key strategic clients. Focus on fully growing strategic accounts by becoming a trusted advisor to senior investment, strategy and planning leads. Communicate and persuade fully across junior to very senior clients, while also demonstrating influence over Director to VP level constituents. Use creative and strategic problem-solving skills to fine solutions that are mutually beneficial to TTD and our clients. Design 6-12 month plans for driving revenue, margin and channel/new advertiser growth on key accounts. Partner closely with our sales team and external resources to drive projects forward. Develop trusting and productive relationships with key stakeholders both internally and externally. Act as an internal voice for client product and strategy needs.

Data Partnerships Specialist

The Trade Desk
Chicago
1 week ago
+36
Support the Data Partnerships team in managing existing relationships with data monetization partners and 3rd party data providers. Remain abreast of trends and partner product/segment enhancements, and educate internal teams on the need-to-know with training documentation and other client support. Support the account teams in showcasing the power of data to prospective and existing clients (i.e. overlaying 3rd party on top of 1st party data to provide a richer picture of audience segments for clients). Assist in monthly financial billing reconciliation & collaborate on billing process enhancements. Assure compliance with regulatory and contractual obligations. Assist in management of the data segments taxonomies. Manage partnership deliverables including regular reports and ad hoc needs.

Senior Customer Success Manager

DialogTech
Chicago
1 week ago
+47
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Systems Engineer

DialogTech
Chicago
1 week ago
+47
Perform implementation, operational support, maintenance, and optimization of cloud and datacenter infrastructures. Work with your peers to design and build a highly available cloud hosting platform and incorporate the necessary automations and tool configurations that ensure agile and secure consumption. Implement solutions requested by internal customers. Resolve complex problems, build and improve procedures, and facilitate communication. Deploy updates and fixes. Build tools to reduce occurrences of errors and improve customer experience. Perform root cause analysis for production errors. Design procedures for system troubleshooting and maintenance. Deploy software to Cloud computing infrastructure, as well as our datacenter infrastructure, and work with system configuration and deployment automation technologies. Provide mentorship of hosted systems, databases, and network troubleshooting, and provides various technical solutions to the business requirements.

Senior Financial Analyst

Litera Microsystems
Chicago
1 week ago
+15
Reporting to the FP&A Manager, the Senior Financial Analyst will play a critical role in strategic decision making and operations as Litera continues to enhance its quality offerings and undergoes rapid growth. This individual will work on key projects within the business to deliver financial insights to all parts of the organization. The Senior Financial Analyst role will be responsible for assisting in monthly and annual reporting, financial forecasting, investor relations, and other strategic analysis. This position has a high degree of exposure to the VP, Finance as well as other functional VPs, the CEO and CFO.

Senior Financial Analyst

Outcome Health
Chicago
1 week ago
+15
The Senior Financial Analyst will be responsible for preparing Outcome Health’s (OH) monthly management reporting package, monthly forecasts and annual budgets. Additionally, the role will establish monthly business unit reviews with management and track and report on actions in a closed loop method.  The candidate must be highly detail-oriented, accurate and capable of analyzing information and drawing conclusions in a clear, concise manner.

Technical Support Specialist

Outcome Health
Chicago
1 week ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Customer Engagement Specialist

Outcome Health
Chicago
1 week ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

DIRECTOR, CLIENT DEVELOPMENT

Conversant
Chicago
2 weeks ago
+48
The individual is responsible for becoming first and foremost a client partner.  We expect them to create win/win outcomes that will that will lead to revenue growth for Conversant.  We expect that the ideal candidate to use general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals. Lead internal resources for the preparation and delivery of objective based solutions for clients. Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals. Effectively facilitate day-to-day management of account both internally and externally. Build relationships with key stake holders including the partner strategy team, marketing, analytics, legal, compliance and key decision makers and influencers at the organization. Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful. Negotiate with client’s key decision makers and influencers to create positive outcomes for Conversant and the client. Develop a roadmap for success over time that will enable client satisfaction, growth and trust.  Ultimately aspire to become the Client’s Trusted Advisor.

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

GM, Client Services

The Trade Desk
Chicago
3 weeks ago
+36
As the GM of Client Services, you are the leader for a given Client Services team unit. You will be responsible for strategy, structure, budgets, people, financial outcomes and overall accountability for meeting goals. You are responsible for the overall quality of service for your team, and will act as the primary coach for day-to-day leaders. 

Staff Accountant

Litera Microsystems
Chicago
3 weeks ago
+15
The Staff Accountant will be leading the Accounts Receivable and assisting with the Accounts Payable processes ensuring timely and accurate completion. The position is also responsible for daily cash entries, account reconciliation and variance analysis. The successful candidate will be assisting the Senior Accountant and Accounting Manager with the preparation of monthly financial analysis, month end close, annual audits, completion of tax returns and other compliance measures.

Network Operations Specialist

Outcome Health
Chicago
3 weeks ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
3 weeks ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Immigration Client Success Analyst

Envoy Global
Chicago
3 weeks ago
+47
As an Immigration Client Success Analyst, you will be responsible for monitoring and analyzing client success metrics and goals and developing action plans to drive continuous improvement. Our #1 goal is to deliver an exceptional client experience to all of our HR and foreign national clients. Attention to detail, strong analytics, fast action, rapid problem-solving, and a customer-first mindset are critical to success in this role. This is a high-profile role, which will have weekly interactions with Envoy’s Executive Leadership Team. This is not only an excellent role to gain a deep understanding of our customer needs and our technology platform, but also a unique opportunity to work at a leading legal tech company

Sr Client Delivery Manager

Signal
Chicago
2 months ago
+21
Our Sr Client Delivery Managers are our platform experts. In this role, you’ll be guiding our clients and end-users through advanced implementations for data collection and identity management in our platform. We’re in search of a collaborator and problem-solver with experience working in a client-facing technical service environment to become an expert resource on our technology. This role will see you implement and deliver end to end tagging solutions on behalf of large brands on their web, mobile web and in-app environments, with a particular focus on their ad-tech and mar-tech stacks. As a result, you will need to be comfortable and confident in front of clients, and be able to provide demonstrations of the product and/or your solutions.

Technical Support Engineer

Signal
Chicago
2 months ago
+21
Signal’s Chicago office is looking for a brainy, inventive and detail-obsessed Technical Support Engineer to provide guidance and consultative technical expertise to our end users and the client delivery team. Our future Signalite has experience working in a technical service environment, is comfortable collaborating with product and engineering teams and is no stranger to the marketing technology space.

Customer Experience Associate (CX) 

Envoy Global
Chicago
2 months ago
+47
We’re looking for a Customer Experience Associate (CX) to join our Customer Experience team. The Customer Experience Associate knows that every Envoy Global customer is extremely valued and that all interactions with them are treated as such. Reporting into the Customer Experience Manager, you are the voice of Envoy Global, and a knowledge resource for end users. 

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