Chicago Tech Jobs and Startup Jobs

24

Customer Success Specialist

project44
Chicago
4 hours ago
+39
We are looking for a Customer Success Specialist to support our amazing customers! You will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

Care Coordinator

VillageMD
Chicago
4 hours ago
+36
Actively engage and collaborate with PCP’s and office staff in identifying high-risk patients. Engage with patients in the primary care setting to introduce and engage them in the VillageMD care management model. Manage a caseload of lower acuity patients and support those patients in working toward their healthcare goals Employ motivational interviewing skills to elicit optimal member engagement/outcome. Identify patients with Gaps in Care and work with practice staff and care management team to effectively close gaps. Identify and support practice needs for structured on-site Care Coordination presence in alignment with program models.

Network Contract Manager

IT Asset Manager

Director, Physician Network Development

Payroll Staff Accountant

Senior Manager, Corporate FP&A

Staff Accountant

Director, EMR

Director, Practice & Supply Chain Operations

Voice Engineer

Load 6 more jobs10 jobs at VillageMD

Customer Success Manager

Integral Ad Science
Chicago
16 hours ago
+49
We’re looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science’s global brands. You will drive our approach to global account success. You will be at the heart of our customer operations and a crucial part of our Customer Success team.

Sample Returns Associate

Tempus
Chicago
16 hours ago
+34
Facilitate efficient specimen return and send-outs to custodian pathology laboratories and Tempus partners. Monitor high-priority requests and audits to ensure customer retention and satisfaction. Sort, file, and maintain long-term FFPE specimen storage. Develop a firm understanding of lab processes and databases . Ensure all sample return documentation is professional, accurate, and HIPAA-compliant. Engage in timely issue reporting and resolution.

Director Clinical Lab Operations

Customer Success Specialist, Provider

Lab Assistant for Histology

Lab Operations Associate

Clinical Coordinator

Director of Medical Affairs

Head of TIME Trials

Manager, Life Sciences Commercial Operations

Director, Strategic Operations

VP of Drug Discovery

Manager, Inventory Control

Systems Engineer

Director of Bioinformatics

Manager, Laboratory Operations

Load 10 more jobs15 jobs at Tempus

Senior Tax & Compliance Analyst

Civis Analytics
Chicago
16 hours ago
+32
As a Senior Tax & Compliance Analyst you will help manage our day-to-day business compliance and tax obligations. Key duties include managing state registrations and filings for payroll tax, sales and use tax, and business licenses, coordinating with our external tax consultants to prepare our annual corporate tax filings, and researching new state, local and federal tax requirements.

Professional Learning & Support Coordinator

eSpark Learning
Chicago
2 days ago
+28
About eSpark At eSpark, we are building the next generation of tools to help students succeed in school and in life. Using data and teacher insight, we curate the best learning resources to create a personalized experience for each student. The results speak for themselves. We continue to demonstrate large and statistically significant growth results among students from all backgrounds.  Professional Learning & Support (PLS) at eSpark As a

Technical Customer Support Representative

BenchPrep
Chicago
4 days ago
+41
BenchPrep is looking for a talented Technical Customer Support Representative to join our growing team! As a Technical Customer Support Rep, you are responsible for providing first-touch support to our enterprise customers and end-users via phone, email and ticket submissions through our helpdesk software. This includes troubleshooting technical issues, answering questions, helping customers use our products, and creating & maintaining effective product support resources. You will become an expert on BenchPrep’s products and interact closely with internal teams to triage and resolve problems. You are a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining BenchPrep’s professional client service experience and service level agreements.

Student Success Coordinator

Everspring
Chicago
4 days ago
+37
We are seeking a highly energetic Student Success Coordinator who will focus on supporting online students at our traditional university partners, helping those students to achieve academic success. The Student Success Coordinator builds relationships with online students, encouraging them to set themselves up for success; monitors students’ progress; and implements solutions to help them when they are struggling.

Customer Support Representative

Wyzant
Chicago
5 days ago
+37
Provide an exceptional, committed, full life cycle customer experience to our users through phone, email and chat support. Deliver informal and helpful product training to users as needed. Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience. Strive for first-contact resolution with each interaction. Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations. Proactively look for ways to identify trends and improve our processes. Collaborate with other team members to ensure consistent and seamless services to Wyzant customers while also exercising time management and task prioritization. Update customer information in Zendesk during and after each correspondence. Deliver exceptional quality and satisfaction scores. Maintain other individual metrics to the satisfaction of your manager.

Technical Client Services Associate

Integral Ad Science
Chicago
6 days ago
+49
Use in-depth knowledge of IAS product suite and customer use cases to provide applicable solutions to customer inquiries. Efficiently provide successful solutions to assigned client requests, especially to facilitate seamless campaign implementation and use of IAS platform. Appropriately escalate projects as needed to TCS escalation partners. Provide client feedback to internal cross-functional teams via established tools to further IAS’s customer-centric product development. Develop new materials – especially Knowledge collateral – to facilitate customer engagement and drive IAS platform use. Consistently provide relevant education to customers to drive increased customer self-sufficiency. Leverage the broader IAS on-boarding team, methodologies, and best practices to support successful implementation on the customer side.

Senior Financial Systems Analyst / Adaptive Insigh…

Braze
Chicago
1 week ago
+31
The Finance team is seeking a Senior Financial Systems Analyst / Adaptive Administrator to join our growing team. In the role you will be responsible for maximizing the day-to-day functionality of Braze’s ERP, Adaptive Insights, by proactively improving and supporting critical business strategies by directing the development, implementation, and maintenance of the system while also supporting company needs by collaborating cross-functionally with all department and business leaders. You will additionally act as the finance business partner to the General & Administrative leadership with significant exposure to Senior Management and Executive Team.

Senior Financial Analyst

Packback
Chicago
1 week ago
+26
Develop annual operating plan and ensure adherence to monthly budget and operating model. Lead monthly departmental budget reviews with Executive team. Partner with CFO to continuously refine and formulate financial and strategic plans. Maintain internal KPI reporting and analysis.

Senior Financial Analyst

BenchPrep
Chicago
1 week ago
+41
As a Senior Financial Analyst, you will join a small team that operates individually and collaboratively to achieve team and company goals. In this role, you will make significant contributions to shaping the financial operating plan of the company on a short and long-term horizon. You will work closely with the existing Finance team, Executive Leadership, and Department heads to not only track the execution of strategic and financial plans, but also drive financial planning and operational decision making. This role also provides the opportunity to work cross-functionally and grow in a fun and engaging environment.

Controller

BenchPrep
Chicago
1 week ago
+41
We are looking for a Controller to join our growing team! As our Controller, you will be a key member of the finance leadership team and a business partner to the organization. You will ensure our company’s transactions are recorded timely and accurately in compliance with GAAP, product monthly financial reporting, optimize and expand financial processes, and maintain strong control environment and tax compliance. You will lead the accounting team members and be responsible for their growth and development. 

Fraud Prevention Analyst

Fetch Rewards
Chicago
2 weeks ago
+29
Identify activity and behaviors indicative of fraudulent behavior based on manual review and data analysis. Daily review of user accounts based on fraudulent activity, follow processes to mitigate and prevent future fraud. Review data and conduct fraudulent analysis to decide upon the viability of new fraud rules. Suggest new methods to catch fraudulent activity early.

Subject Matter Expert

Everspring
Remote
2 weeks ago
+37
Students in EmergingEd courses are mid-level working professionals seeking to remain relevant and advance in their careers. We are seeking individuals with applied subject-matter expertise in Cybersecurity, Machine Learning, or Blockchain to serve as a resource for enrollees (“students”) in our online courses. This role will provide a monthly stipend for experts to monitor course discussions, participate in a monthly Q&A webinar, and provide testimonials for marketing purposes. In addition to a monthly stipend, the role will pay hourly for responses to inquiries related to key course topics.

Lead Cybersecurity Analyst - IHM

Discover
North Suburbs
2 weeks ago
+43
REQUIREMENTS: Bachelor’s degree or foreign equivalent in Applied Computer Science, Finance, Economics, or a related quantitative field and four (4) years of experience in job offered or related position: managing end to end information security and technology audits; analyzing information system security risks and proposing remediation measures; communicating security gaps and negotiating remediation measures to ensure compliance with information security best practices; participating in privacy compliance including PCI DSS, GLBA and HIPAA privacy standards; and utilizing technologies including Python, Splunk, Tableau, Archer, Service Now, REST API, PowerShell Scripts, Active Directory, Secure Track, and VB Scripting.

Lead Network Engineer

Senior Cybersecurity Analyst

Sr. Manager Commercial Payments Infrastructure

Director of Professional Services

Ocient
Chicago
2 weeks ago
+19
The director of professional services will lead all aspects of this team and completing projects successfully within budget and on time. They will be responsible for hiring the team and making sure that the team is running efficiently to be able to have the capacity to perform the roles above. The director of professional services will be responsible for the profitability of all projects and quoting all projects successfully to ensure profitability of the team. The director will also be responsible for all cost structures and any outside consulting needed to finish projects. The director will be responsible for all timelines associated with projects and delivering them on time.

LMS Specialist

Everspring
Chicago
2 weeks ago
+37
The LMS Administration team supports multiple groups, from course designers to students, to create and maintain an easy-to-use, engaging, and secure environment for students to learn online. This role involves a wide variety of front-end system management as well as an understanding of back-end system processes, in addition to managing technical support. Strong analytical thinking and team coordination is key to success in this position.

Military Operations Pipeline

Flexport
Chicago
2 weeks ago
+43
Qualified candidates are matched to and interview for full-time roles across our Global Operations Team based on a combination of the following: candidate career interests, military work experience, education, and any applicable logistics and/or supply-chain industry experience.

Director of Insurance

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