Chicago Tech Jobs and Startup Jobs

16

Client Relations Specialist

Cappex
Chicago
1 day ago
+10
As a Client Relations Specialist, you will provide outstanding and strategic support to our college admissions clients on a daily basis through email and quarterly check in calls run in collaboration with sales team members. You will also maintain client profiles including keeping data points current, and managing targeted outreach campaigns.  You will also collaborate with other departments across the company to manage competing priorities, including Sales, Marketing and Tech/Product to complete client request tickets, make sure that client subscriptions are fulfilled, and that benchmarks are achieved.  This is a great role for someone who can wear many hats (and wear them well!), is a true people person, has a sense of urgency for completing tasks, and is highly organized. The person in this role should have an ownership mindset, be ready to collaborate and strategize, and demonstrate a passion for client satisfaction and retention. 

Customer Success Manager

Built In
Chicago
1 day ago
+32
Create and execute against project plans by providing user-focused training, onboarding, and engagement. Drive successful customer onboarding by setting both expectations and objectives that result in a clear, shared partnership plan to define the parameters of the overall relationship. Be a product expert -- guide our customers on how best to use Built In’s products to reach their goals. Partner with account managers to drive customer outcomes. Collaborate with product, content and other internal teams to surface customer feedback.

Senior Accountant

Cameo
Chicago
2 days ago
+25
We are hiring a Senior Accountant who will be an integral part of our growing team. The ideal candidate will have a strong understanding of US GAAP and consumer tech startups, and will be highly analytical and able to work in a collaborative and fast-paced environment. This role will also be critical in the creation and implementation of accounting best practices across our global marketplace.

Remote Customer Experience Agent: Friday - Tuesday

Arrive
Chicago
2 days ago
+24
Bringing a laser-like focus to customer support via telephone during day time hours. Delicately balancing swift customer resolutions with warm, pleasant support. Mastering company policies and showing ability to think quickly when the pressure is on!

Technology Support Analyst

OneMain Financial
Chicago
3 days ago
+27
As a member of the EUC Engineering team, the candidate will assist in managing an installed base of OSX systems using JAMF, provide local support as needed, configure new or replacement devices. Additionally, we would want this team member to assist in the managing of the Citrix End Point Management environment.

Customer Service Representative

Cameo
Chicago
5 days ago
+25
In this role as a Customer Success Representative you will be focused on providing the best possible experience to our customers. This role will be heavily focused on supporting a high volume of customer communication through email, tickets, and social media. You will be asked to partner with other cross functional teams in an effort to resolve all customer issues and provide an exceptional customer experience. This is a unique opportunity to help build a best in class customer service org.

Pricing Specialist

Vivid Seats
Chicago
6 days ago
+55
To keep up with growth we're looking to add a driven individual to our Operations Strategy Team. The Pricing Coordinator will work with the operations team in managing seller pricing for our online ticket marketplace. You will provide support in all seller pricing as you develop an expert-level knowledge of pricing, market factors, and internal platforms. This opportunity is a unique experience to build your selling, negotiation, and communication skills at one of the fastest growing businesses in sports and entertainment.

Accounting Analyst

Lead IT Engineer

Part-time Staff Accountant

Arrive
Chicago
1 week ago
+24
Arrive is seeking a Staff Accountant to assist in accounting operations. Reporting to our Controller, the Staff Accountant will work up to 30 hours a week and be responsible for managing Accounts Payable/Receivable and ensuring operational efficiency for the organization.

Fraud Analyst

ShopRunner
Chicago
1 week ago
+40
In this role, you will focus on fraud prevention services offered through Precognitive, a ShopRunner subsidiary. Our fraud prevention platform services ecommerce retailers in addition to financial services, travel and entertainment industries. Our clients integrate our fraud prevention technology into their websites and mobile applications to prevent and mitigate a variety of fraud use cases ranging from payment fraud to API abuse. 

Remote Customer Experience Agent: Wednesday - Sund…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Remote Customer Experience Agent: Thursday - Sunda…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Remote Customer Experience Agent: Saturday - Wedne…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Client Success Associate

M1 Finance
Chicago
2 weeks ago
+28
The Client Success Associate will work towards developing solutions that make M1’s business run more efficiently. This will be accomplished by supporting day to day operations, providing service and support to M1’s user and improving the customer facing Support Center. They will also be responsible for aggregating user feedback that provides M1’s product team with actionable information to prioritize and develop features within the application. Overall, we are looking for a compassionate individual that will go above and beyond in improving our user’s experience with the platform.

Application Support Specialist

SpotHero
Chicago
2 weeks ago
+40
SpotHero is seeking a Level 2 Support Engineer to work primarily with our customer care and engineering departments in order to polish our product and defeat some parking villains (tech bugs). If you’re technical, love to solve problems, a little meticulous, and are ready to jump into an "all hands on deck" environment, this role is for you!

z/OS Lead Systems Programmer

OneMain Financial
Chicago
3 months ago
+20
Perform storage administration and replications functions to support defined service level agreements. Develop/test Disaster Recovery/Business Continuity Plan. Install, support, maintain CICS Transaction Server, WebSphere MQ, DB2 systems. Support and maintain Communications Server providing VTAM-TCP/IP services. Create and monitor security settings to control access. Provide application programming support as requested. Navigate hardware and software vendors' technical support portal. Determine root cause of problem using diagnostics and recommend/implement preventative action. Design, implement, and support a multiple logical partitions (LPARs) environment. Perform analysis and make tuning recommendations to improve performance. Lead complex projects for software/hardware upgrades. Facilitate the relationship with hardware/software vendors to coordinate upgrades; Maintain awareness of new/changes in hardware and software.

Customer Success Associate

YCharts
Chicago
3 months ago
The Customer Success team is passionate about support!   We are responsible for driving education and creating amazing content to grow and maintain strong relationships with our clients.  The Customer Success Associate (CSA) interacts with our clients through different mediums and often leverages different departments, such as finance and product development, to provide successful answers to every inquiry.  

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