Chicago Tech Jobs and Startup Jobs

8

Senior Payroll Accountant

GoHealth
Chicago
2 days ago
+39
GoHealth’s Accounting team is actively seeking a bright and detail oriented payroll professional to join our department as a Senior Payroll Specialist. This is an exciting new role that will report to our Senior Accounting & Payroll Manager and will assist our team with payroll activities for our rapidly growing population with over 1500 US based employees. In this role, you will be responsible for running bi-weekly payroll for exempt and non-exempt staff and will also assist in bonus calculations and payouts for all team members. If you’re the type of person who loves numbers and wants to join a growing team in one of the fastest growing companies in Chicago, this is the role for you!

IT Support Analyst

Manager, IT Infrastructure Operations

Manager, IT Support

Assistant Controller

Load 1 more jobs5 jobs at GoHealth

Application Support Specialist

OneSpan
Chicago
4 days ago
+19
Customer focus on Key Account Management. Become a cyber-security Subject Matter Expert (SME). Investigate and diagnose tickets to obtain customer satisfaction . Document troubleshooting steps and resolution details. Create and submit knowledge articles. Verify resolution with end-users and resolve assigned tickets. Proactively escalate tickets at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Manager. Escalate & prioritize unresolved Incidents to 3rd line. Attend troubleshooting calls .

Kin Management Training Program

Kin Insurance
Chicago
1 week ago
+34
The Kin Management Training Program is designed to provide exposure to multiple facets of our operation while you develop solutions in our operations, marketing, product, and finance departments. Rotating on a 6 month basis, you will spend your first year on a tour-de-Kin improving processes and establishing your future place in our business. This will be an opportunity for you to establish skills as a generalist as well as hone your leadership skills and subject matter expertise while working closely with senior leaders and executives. 

Customer Success Manager

DataCubes Inc.
Northwest Suburbs
1 week ago
+25
Convr (formerly DataCubes) is looking for exceptional customer success professionals seeking opportunities for growth and advancement in the Insurtech industry.   Who we are: We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through

Customer Success Manager

Keeper Security, Inc.
Chicago
2 weeks ago
+21
Responsible for managing the overall account relationship. Works with clients to negotiate contract renewals, cross-sells and upsells. Protect and defend annual revenue and customer base. Utilizes detailed knowledge of products and thorough knowledge of clients business to consult and provide solutions that will increase value. Ability to sell on value in a highly competitive market. Consult with clients on best practices. Liaise with technical support when necessary. Keep accurate, detailed records of all sales activity in CRM (Salesforce.com). Assist the customer in executing transactional opportunities. Accountable for maintaining and growing assigned accounts by building relationships, solution selling, and closing. Identifying decision-makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer. Stay current with market/industry dynamics, competition, market pricing, and vertical market requirements, etc. to be best positioned for success in the growth and development of assigned accounts. Responsible for updating relevant customer information - including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, customer proposals, and customer contracts.

Director, Customer Success

Keeper Security, Inc.
Chicago
2 weeks ago
+21
We are seeking an ambitious Director of Sales, Account Management to lead and develop a team of Account Managers. This role is ideal for a Sales Leader who is experienced at managing Account Managers and has a history of over-achieving upsell and expansion targets. The team’s task is twofold; to ensure the customers success therefore safeguarding and maximizing the renewal and, to identify and convert opportunities to expand and upsell Keeper’s footprint with the customer. The Director of Sales will proactively engage in the day-to-day management of account managers. This role will work directly with Sales, Technical Support, Professional Services and Finance. 

Support Engineer

Kenna Security
Chicago
2 weeks ago
+32
Triaging, prioritizing, and responding to support inquiries from our customers. Working with other support engineers to diagnose and troubleshoot customer issues. Working closely with Customer Success to ensure high levels of customer satisfaction. Learning basic database querying and scripting used for troubleshooting. Creating technical documentation that helps customers learn our to use our platform and allows for self-service resolution of common issues.

Customer Support Representative (B2B)

Keeper Security, Inc.
Chicago
2 months ago
+21
As the Customer Support Representative, you will support the Director of Enterprise Customer Support with all B2B support needs. The support team handles requests, complaints and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). You are a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Keeper’s professional client service experience.

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