18 hours ago
Lead the implementation of select new client accounts or new business with existing clients from business award of multi-modal services through implementation and ramp up to steady state service delivery.
Partner with Sales and Account Management acting as the primary set of extra hands shepherding the client through the implementation lifecycle.
Define and structure total scope of awarded business, and create an implementation project plan ensuring client and internal teams across sales, account management, planning & operations, carrier relations, procurement, fulfillment, technical and other teams a scoped to execute.
Own the readiness to serve and implementation project critical path to deliver to client as sold.
Continuously drive and adapt the plan to new realities and findings to optimize for service level and quality for the client while establishing and implementing executable, efficient and universal internal and external solutions.
Develop implementation plans with the respective procurement and operations teams to execute on awarded business.
Confirm with internal procurement teams to that respective contracts, agreements and requirements are signed and fully executed.