Senior Strategy & Services Portfolio Manager
1 day ago
The Senior Strategy & Portfolio Manager, is a strategist, an aspiring general manager and someone who is excited to learn how to operate and grow a world-class Customer Success organization in a leading SaaS company.
You will drive strategic initiatives focused on driving product adoption, enabling revenue growth and improving the effectiveness of the Customer Success organization. Projects will span top-level strategy formulation, customer experience, services offerings, pricing & packaging, go-to-market & sales enablement, and scaling global operations.
You will also support top-priority new product initiatives by partnering with cross-functional teams to define and/or build the required services capabilities and analyze financial implications on the Customer Success organization.
This is a unique opportunity for a highly driven individual with a diverse skill set that spans strategic thinking, product marketing/management, execution, analytical problem solving and storytelling.