Senior Chicago Startup and Tech Jobs

2

Service Delivery Manager

SMS Assist
Chicago
2 months ago
+35
Oversee account relationship and act as main liaison for both corporate and local office client relationships Prepare for and lead bi-weekly Operations calls with the client. Build strong relationships with internal departments and drive deliverables to help meet the goals of our clients (process improvement, call takeaways, local visit takeaways, aging discussions, etc.). Project management of items coming out of local office calls, including any tasks, reporting or projects as needed. Review and validate client concession requests on a monthly basis. Provide two-way feedback to the client on feedback from the internal SMS teams in order to strengthen the relationship. Cross-functional collaboration with Operations, Affiliates, Business Analytics, and Technology teams to help drive client initiatives. Respond to any escalated issues from the client. Organize agendas and travel to regional offices to strengthen relationships and gather feedback. Lead and plan quarterly business meetings with the regional offices..

AutoMD Technical Program Manager

PowerStop
South Suburbs
3 months ago
+11
We are seeking a Technical Program Leader to lead the technical enhancement of our AutoMD platform as we rewire the business model for this brand. Reporting directly to the Director of Online Strategy, you serve as the leader of the automd.com platform, keeping consumers and repair shop owners at the center of all that we do. This requires you to be a self-starter who understands CX/UX as well as technical development and who is unafraid to roll up your sleeves personally to implement decisions that build towards business success.

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
Best Senior Software Engineer Jobs in Chicago
LOCAL GUIDE
Best Sales Manager Jobs in Chicago
LOCAL GUIDE
Best Account Manager Jobs in Chicago