Chicago Tech Jobs and Startup Jobs

The Client Engagement Manager is responsible for leading a portfolio of significant projects for Arity customers ensuring management of risks, issues, resources, financials, communications, interdependencies and expansion opportunities within the portfolio. The Client Engagement Manager is also accountable for working with customers and Arity’s Customer Success Managers to understand the account(s) and tailor the project approach, plan and deliverables accordingly.  The Client Engagement Manager will build strong relationships with the appropriate Project Stakeholders ensuring engagement throughout the life of the project.  Additionally, the Client Engagement Manager will participate in the expansion of existing project work, business development opportunities and client presentations, statement of work development and RFP responses.

National Marketing Manager Are you a self-sufficient individual who enjoys handling a variety of responsibilities on a day-to-day basis? Are you an intuitive thinker who sets goals and constantly finds new ways to achieve them? Are you the kind of person that enjoys working on a team but can work independently if needed? If you said yes to all of these, apply for this job. The Black Sheep is looking to hire a driven National Marketing Manager

The Customer Relationship Manager, Enterprise Specialist, is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The ultimate objective

In applying for this position you should be comfortable with proactively performing optimizations and analyzing reports to identify areas of opportunity. We are looking for someone who is excited to bring new ideas, take risks and re-think existing approaches to this channel. At Grubhub, we are always innovating our methods to take Paid Search to the next performance level and this role plays an integral part in that process.

As Groupon's Head of Real Estate, you will manage our global real estate portfolio across multiple countries and continents. By partnering with real estate brokers as well as internal teams, you will lead all of the transactional aspects related to our office spaces. As leader of the Facilities team, you will also lead capital budget development for new offices or facilities and ensure that the i's are dotted and the t's are crossed when it comes to contractual obligations.

The Sr. NetSuite Administrator will work closely with the Sr. Manager Operations, Developers, Business Owners, and other stakeholders at Zoro. This person will be responsible for supporting and monitoring all developmental and operational aspects of NetSuite for the business. The Sr. NetSuite Administrator will work with internal customers and partners to define scope and work plans for software maintenance, enhancements, and customizations. He/she will also support the technical and strategic NetSuite relationships across the business.

Solstice is hiring an IT Support Coordinator to keep up with our growing team. The ideal candidate for this role will be a recent college graduate with a background in IT and a desire for continuous learning and passion for innovation. This individual will work and report directly to the IT Manager and will support over 400 employees globally. This is a contract-to-hire opportunity.

AMOpportunities is on-demand clinical training for healthcare trainees. We are an online platform that connects international students to required US clinical experience. We are now taking the company from professional services to education, building an academic operations unit. We are a startup of over 20 employees located in River North. Our innovative services allow trainees to confidently search, apply, and attend the experience they need.

Position:Account Manager (Chicago-based) Job Description: Mobile Doorman, the leading white-label app solution for the multifamily industry, is looking for a Manager of Customer Experience to join our account management team in creating long-term, trusting relationships with our clients. If you are detail-oriented, love the culture and energy of a start-up, and sincerely care about the happiness level of clients then you will be a great fit with

You’re the first line of defense for our customers: you’ll handle questions regarding policies, payments, cancellations and other topics, as needed. You’ll interact with customers mainly over the phone but via chat and email too. It’s important you’re knowledgeable in the property insurance space, so we’ll help you obtain your P&C license. When time permits, we’d love your help in updating forms, policies, procedures, and training materials. Our business is constantly growing and it’s important we make changes in real time.

Own the relationship one of our B2B bank partners and align on goals, roadmaps and business plans. Execute new features for a B2B bank partner and the platform by coordinating and aligning cross functional teams (Engineering, IT, DevOps, Product, Operations). Maintain the health of partner products by setting up automated monitoring and track / diagnose bugs within the tech stack. Work with technical product managers and engineering teams to execute the road map for product enhancements. Collaborate with partner banks to gather business and technical requirements. Ensure clear and timely internal/external communication regarding the health, progress and vision for partner products and our lending as a service platform.

Plan and execute enablement strategy - You will own the plan to ensure that external facing teams possess the skills, knowledge, assets, and processes to maximize every buyer interaction. Develop buyer personas and positioning for our products - You will define and establish the common characteristics of our customer base so we can ensure our product development, sales and service efforts meet their needs. Deliver sales tools and training - You will write blog posts, sell sheets and other content to drive conversion pre- and post-sale. Not only is quality content created, but team members can find and utilize the right content at the right time. Write amazing case studies - Working with our awesome customers, you will develop case studies and success stories that drive sales and create advocates. Perform competitive research - You are the go-to resource for competitive knowledge and work tirelessly to inform messaging that differentiates and elevates our solution from the crowd. Collaborate with sales, customer success and other internal teams - You will work closely and build long-term relationships with product, sales, and customer success among others.

We are adding a Business Operations Consultant to our Transactions team! As a Business Operations Consultant, your mission is to make our client’s lives simpler. You are a builder, continuously creating and improving the business operations process. You understand the needs of our clients because you fully immerse yourself during the customer consultation process. You are a coach, leading the client through SaaS platform onboarding and training

This position works closely with the Director of Account Management and other managers to execute the team’s goals. The overall approach is to define and implement consistent processes which will exceed internal and external customer expectations. The Manager of Account Management will build relationships with the sales team to ensure success in a high growth online media business. This position is responsible for coaching a team of Account Managers who assist in achieving growth goals. In addition, they will work with their team increase dealer service and retention for the suite of products we sell to franchise and independent dealers. They will need to analyze data, evaluate workflow processes, and work with various operational tool sets. The position is responsible for implementing process and technology improvements to the infrastructure that address operational challenges, while ensuring success in a high growth online media business.

The Job Put simply, the job is to work with Otus school or school district users to ensure their success in using the Otus system in the areas of instruction, assessment, classroom management, and using data to inform instruction. Many school systems employ technology coaches. Otus seeks to do the same so that all of our clients have access to an inspirational and empathetic educator who will be there to support the client throughout their

G2 Crowd is looking for a motivated, creative Outreach Specialist to jump in and contribute to the outreach team which is responsible for user acquisition as well as the quantity and quality of user-generated content. The role involves improving and growing our current digital marketing strategy, while also building out new campaigns to target various user segments. Members of the outreach team work together as well as with other teams in the company, including product, marketing, and sales, to ensure we have the largest and most trusted collection of users and reviews.

What you’ll be doing: In this role, you’ll contribute to the architectural direction and implement telecom infrastructure changes, while working closely with the team to support the Contact Center environment. You will successfully troubleshoot, diagnose complex problems, and provide recommendations for resolution of issues. Additionally, you will help maintain numerous telecom systems and applications, and interact with outside vendors and telecom providers. What you should have:

Are you an organized problem-solver with excellent client-facing skills?  Do you enjoy helping clients maximize a product or service to meet their business goals? If you are nodding "yes" right now, you should strongly consider applying to our new Customer Success Manager role and becoming an integral part of our team.  You will join PrintWithMe at the ground level (just 10 employees right now), and help us realize our mission of making printing

As a Senior Technical Writer, you will write accurate, engaging, user-friendly documentation that adheres to Relativity’s style guidelines. You may also write documentation used by external developers to extend the Relativity platform. The Senior Technical Writer works under general direction of managers and senior team members.

What You'll Do: Provide technical support & oversight for urgent issues Manage non-urgent issues, coordinating closely with engineering, account management, technical account management Advocate for customer by pushing for swift resolutions Partner with Account Team to respond to prospect inquiries Execute new customer installations Use your deep STATS product & process knowledge to build exhibits for new customer contracts Become product