Chicago Tech Jobs and Startup Jobs

Create and execute outbound marketing campaigns (email, text) to influence and maintain the consumer lifecycle. Determine the optimal customer journey and segmentation for a health insurance shopper based on existing and discovered data. Develop robust testing plan to A/B test ideas aimed at increasing conversions and interactions, lowering costs, and increasing program value. Manage outbound messaging unit costs, vendor relationships, and necessary functionality to drive marketing campaigns. Work with the channel, design, and operations teams to create high-quality material and coordinated messaging.

Interview, identify and qualify new vendors in assigned market and service lines; establish and grow relationships with vendors through direct communication to achieve seamless, high-quality service and advantageous pricing. Negotiate pricing and service terms with vendors for contracted services while maintaining margin requirements. Communicate with vendors on insurance and other compliance requirements; ensure vendor meets the minimum requirements to work for the Company. Ensure proper and timely onboarding of new client accounts; initiate the recurrence of existing seasonal accounts. Analyze opportunities and risks with vendors and vendor onboarding team; recommends resolution to leadership. Analyze location alignment and capacity opportunities; recommends improvements to leadership. Understand varying scopes of work of our clients and convey those requirements to vendors. Establish and grow relationships with vendors. Take ownership of complex issues escalated by the client independently and with a sense of urgency; maintains responsibility for ultimate resolution and escalates the most consequential issues to department leadership with actionable recommendations for solutions.

Senior System Engineers for Chicago, IL location. Install, maintain, upgrade, troubleshoot and support cloud-based software applications in large enterprise systems environment. Support, manage, install, and administer mission critical systems and applications in a Hadoop Cluster using Ranger, IPA, and Ambari Management Tool. Implement software standards and meet operational/disaster recovery requirements. Resolve problems, perform tuning on Hadoop clusters, and identify and mitigate root causes of issues. Technical Environment: Hadoop, HDFS, Hadoop/Cloudera Cluster environments, Hive, Sqoop, Zookeeper, Spark, MapReduce2, Yarn, HBase, Tez, Kafka, Unix, Python Scripting, Cloud Computing (AWS), OOZIE.

Morningstar’s Investment Management seeks a Senior Client Service Representative to join its team to provide superior service to advisors and their clients. This role will interact extensively with advisors including new and existing advisors to provide a thorough understanding of Morningstar Managed Portfolios custodial processes and supporting operational procedures. The Senior Client Service Representative works closely with their sales counterparts on advisor retention, issue resolution and continuous process improvement within their assigned territories while always promoting strong client advocacy. This position is based in our Chicago office. 

Respond to support cases requesting technical assistance from customers and / or first level TransUnion support. Partner with customer and sales organization to provide technical consultative / onboarding support (if applicable). Efficiently obtains understanding of assigned support items, identifies root cause and impact of issue, determines best course of action to fully address customer reported issues and requests. Manage all customer situations in a professional and courteous business manner with an emphasis on customer satisfaction and set metrics goals. Document all communications with customers and interdepartmental constituents related to outstanding technical issues in order to escalate to next level.

We’re looking for a Digital Marketing Manager to manage our paid search programs for our web-first real estate software platforms, neighborhoods.com and 55places.com. In this role, you’ll be managing and optimizing our advertising efforts across Google, Bing, Facebook, and other channels. This role will have the opportunity to heavily influence strategy for a growing tech company. If phrases like SKAG and SQR are part of your everyday vocabulary, we want to talk to you.

People Operations Coordinator (Chicago) Future Finance, a FinTech startup headquartered in Dublin with offices in Chicago and London, is run by a group of entrepreneurs who have built consumer finance companies around the globe. We are now pioneering student lending in Europe. We believe everyone has the ability to have a positive impact on society and money shouldn't prevent you from being the best you can be. That's why we exist. The Role: F

Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

The Email Specialist is responsible for executing email operations at ShopRunner, cumulating in 1B+ sends annually. This person has 2+ years of hands-on B2C experience working in enterprise Email Service Providers (ExactTarget, Responsys, etc) and will take on a role with a robust career trajectory in a fast-paced start-up with a get-it-done attitude. This person understands the ill effects of a mass blast mentality and will implement a targeting strategy to retain and grow the user base. As such, they have experience in creating customer segmentation using user attributes and behavioral data. They know how to create both accurate analytical reports on email performance as well as make testing hypotheses. They work well with visual designers and other marketing stakeholders.

Manager, Corporate Strategy (Internal) 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? As a leader in the growing Strategic Growth function, the Strategy Manager will have the opportunity to translate the firmwide Strategy

We are searching for a talented Network Project Specialist to join our network provisioning team. In this role, you’ll harness your networking knowledge, project management skills, and vendor management experience to lead critical network initiatives and drive them through to successful completion. 

You’ll partner closely with our executives, providing proactive and strong operational support. You will need to be able to handle a wide range of administrative support tasks and juggle diverse responsibilities. This role will support up to three Officers on our executive team.

We are looking to add a Programmatic Specialist – someone to drive new user growth by effectively developing, executing, testing and optimizing digital programs through programmatic display and other channels.

We are searching for an experienced B2B marketing candidate to drive our website, marketing automation, and contact strategy. This person understands a B2B funnel and how to reach and engage prospects at each stage. This person will map the user journey and use that to build a successful B2B contact strategy across various touch-points,. This includes owning automated workflow creation, lead nurturing, email marketing, and database segmentation to support program optimization. In addition to these activities, this person will help with content marketing, paid media, and more.

The Senior Manager IT, Cloud Platform Operations supports the company's business by providing operational reliability and continual improvement of Zoro’s IT cloud infrastructure and ERP capabilities. Support to ensure operational efficiency and and efficiency. Sphere of control includes all business and technology services and capabilities hosted in AWS, NetSuite and Google Cloud Platform environments.

The Systems Engineer is the primary technical resource supporting the iManage RAVN pre-sales team. You will build, support and maintain all demonstration systems as a shared resource used by the pre-sales team, partners, and other groups within the company. Serving as the primary technical point of contact for all iManage RAVN demo system issues, escalations and resolutions you will also be responsible for drafting and updating current demo scripts, creating and updating demo recordings, and ensuring effective communication and delivery of all such supporting materials. 

Meraki is looking for qualified network engineers to join its Product Specialist team within Support. As a Support Product Specialist, you will be an authority in the function of Meraki’s hardware and software products, using your expertise to help identify, present, and prioritize product issues that are discovered by Meraki’s Support team. You will work directly with Product Management and Engineering to ensure that product trends, product serviceability, and the customer experience are represented in the product development lifecycle. An average work week might consist of investigating bug reports, monitoring and prioritizing the backlog of bug reports, writing user documentation, and meeting with Meraki’s PM / Engineering teams to discuss issues associated with the Meraki product line.

About us: RX is a clean-label snack brand with products made from a few simple ingredients and no BS. RX simplifies food by creating snacks that are real and delicious. It's honest and straightforward—no overblown claims, certifications, or gimmicks. With products including RXBAR, RXBAR Kids, and RX Nut Butter, RX makes food that not only tastes good, but is wholesome and nutritious too. Communications Manager: As a growing and dynamic company,

We’re looking for an energetic and driven Support Engineer who will be responsible for the technical troubleshooting and resolution of our customers' support issues. You'll be a part of a growing and experienced engineering team. You will work closely with others to learn the answers to complex and interesting technical questions and issues. Candidates should have experience in technical support roles and should feel comfortable troubleshooting potentially unfamiliar issues across a variety of technology.