Arity-Customer Success Manager
Arity
Chicago
22 hours ago
The Insurance Solutions Customer Success Manager is an enthusiastic and driven team member who will join Arity's Global Customer Success organization. This role focuses on supporting clients onboarding into, and evolving within, the world of mobile and/or device telematics. The Customer Success Manager has a passion and aptitude for working with customers, software, and data. They are skilled at engaging with customers, internal stakeholders and a variety of teams in Product, Engineering, Marketing and Sales to launch and evolve Arity products all-the-while providing value and meaningful outcomes for Arity customers. This role is responsible for planning, executing, and managing customer onboarding ensuring all deliverables are high quality and on time. The Customer Success Manager also ensures key operational activities, performance metrics, and insights are understood to provide opportunities to grow and evolve how we work with customers.