Chicago Tech Jobs and Startup Jobs

34

Customer Experience Associate

Home Chef
Chicago
3 hours ago
+10
You have a real passion for helping Home Chef customers and possess excellent customer service skills. You must be able to work in a team environment and individually to serve our customers’ needs. As a Customer Experience Associate, you will serve as the front line of communication between the company and our customers. Associates will respond to customer issues, complaints and inquiries via phone, email and chat. You will act as a brand ambassador by being an expert in our product and sharing it with our customers.

Customer Support Representative

Wyzant
Chicago
3 hours ago
+37
As a customer support representative, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support.

Executive Assistant

Farmer's Fridge
Chicago
15 hours ago
+14
Heavy calendar management - manage meetings, travel, out of office, important company meetings, and special events. Plan events for company leaders including creation and distribution of notices agendas, and meeting materials, as well as arrange details and coordinating logistics, etc. Prepare and edit correspondence, communications and other team and company-wide messages; make independent decisions regarding level of priority. Capture action items from meetings and distribute to stakeholders. Prepare and track expense reports. Develop and assist with preparation of presentation materials. Ad hoc internet research and summarization.

Supply Chain Manager

Farmer's Fridge
Chicago
15 hours ago
+14
Farmer’s Fridge has laid a foundation in the Midwest and is now expanding into the Northeast! This marks a huge milestone for us, and an exciting opportunity for anyone who is passionate and adventurous. The Supply Chain Manager will be based in our Chicago production facility and will be responsible for all procurement and receiving - we need someone highly analytical and detail-oriented to make sure we're getting the right products, at the right price, in the right quantity, at the right time.

VP of Sales & Marketing

Black Spectacles
Chicago
1 day ago
+31
Direct and coordinate company sales and marketing functions. Develop a department org chart and recruit, hire, train, coach and manage marketing and sales teams to meet KPIS. Develop sales and marketing strategies. Lead sales, marketing and customer success teams to sell products and services and predictably meet and exceed targets. Develop Sales & Marketing Culture & Values: standards and processes, and ensures their adherence. Implement predictable, repeatable, and scalable sales and marketing processes. Develop and manage sales and marketing budgets, and oversee the development and management of internal operating budgets. Oversee major and critical developing client accounts, and coordinate the management of all other accounts. Analyze and evaluate the effectiveness of sales, methods, costs, and results. Direct and oversee the company’s marketing function to identify and develop new customers for products and services. Research and develop strategies and plans which identify marketing opportunities, direct marketing, and new project development.

Network Solutions Manager, Global Networking

McDonald's Technology
Chicago
4 days ago
+26
Working with people across a global organization. Evolving and modernizing technologies and services to align with business priorities. Customer experience and operational excellence. Capturing and understanding business/technical IT infrastructure requirements. Interacting with and influencing our IT partners. Serving as a technical domain expert. Seeking opportunities for continual service improvement.

Incident Response Manager

Retail Solution Architect – IT Architecture Services

Director of Information Risk Management and Governance

Back Office Product Manager

Global Technology Desktop Services Senior Manager

SR BUSINESS TECHNICAL ANALYST

IT Risk Management and Security Awareness

Senior Business Technical Analyst

Manager of Disaster Recovery

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Director of Logistics and Distribution

Farmer's Fridge
Chicago
4 days ago
+14
Farmer's Fridge is looking for a Director of Distribution to rapidly scale our fresh food distribution network. What does our network look like? Hundreds of smart vending machines (i.e. "Fridges") stocked and merchandised each night by our highly skilled delivery team on routes across the country with food produced in our manufacturing facility each day.

Operations Specialist

Grubhub
Chicago
4 days ago
+31
The ideal candidate must have demonstrated the ability to complete tasks in an organized manner, while paying close attention to details. In addition, the position is ideal for someone who is driven to succeed in a fast paced, varied environment and who has the ability to anticipate and adapt to difficult situations.  We are looking for someone who can learn swiftly and shift workflows as we shift our focus.

End- Point Administrator

Zendesk Administrator

Sr. Manager, Market Operations

VP, Marketplace Loyalty

Manager, Workforce

Paid Social Marketing Manager

Corporate Communications Associate

Service Desk Manager

VP, Public Relations

Manager, Monitoring and Support

SEM Manager

Senior Network Cloud Engineer

Team Lead

Senior Systems Cloud Engineer

Account Advisor, Enterprise Accounts

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Executive Assistant to CEO & Founder

Black Spectacles
Chicago
1 week ago
+30
This person will act as the Executive Assistant, operations authority, personal gatekeeper and right hand to our CEO in a professional and personal capacity, while supporting a constantly shifting, complex calendar of appointments, requiring communication with internal and external executives and departments. The position resides within a fast-paced environment where multi-tasking, juggling and managing a number of discrete tasks are critical to success.

Online Community Manager

Black Spectacles
Chicago
1 week ago
+30
Your work will include developing a content plan and strategy for our online forum. You'll provoke activity, create content and respond to our users. You will be the voice of the community via daily moderation, reviewing discussions, replying and probing on posts and escalating member feedback. You seek out information with an underlying curiosity and desire to know more about things, people or issues. You naturally place emphasis on creating customer loyalty by delivering on commitments to customers with clear, concise information. You're able deal effectively with pressure and remain optimistic and persistent under adversity and can solve problems openly and objectively in an unemotional manner.

Director of Marketing

Black Spectacles
Chicago
1 week ago
+30
You have 10 or more years experience with a mix of digital and off-line marketing, with a Bachelor’s degree in Marketing/Communications or equivalent work experience. You are a jack of all trades, not afraid to roll your sleeves up and dive into a pile of Google Analytics data. You have a track record of coaching and developing great teams. You motivate your team to achieve and exceed goals by establishing accountabilities, agreeing to high standards monitoring and reviewing performance and providing timely and relevant feedback. You work gracefully under pressure, and you're an expert at planning and priority setting. You're not afraid to ask questions and are open to constructive criticism. You're an enthusiastic self-starter who takes ownership of your work. You're also flexible and adapt to change well. You're willing to be accountable to our customer's success, you encourage and respect your teammates, and you're careful and thoughtful with your work. You also appreciate and value the power of great design.

Customer Success Manager, Enterprise

SNACKNATION
Chicago
1 week ago
+15
We’re looking to hire a Customer Success Manager, Enterprise Tier who can help us create a world-class experience for our customers. The Customer Success Team is the hub of customer support and advocacy for our B2B snack subscription program, SnackNation. Whether it’s helping with a simple question, solving a complex issue, having a regular check-in call, or knowing the right moment to upgrade the customer to a larger package; the SnackNation Customer Success Team knows our customers inside and out, and does everything necessary to ensure a consistently positive experience. There's nothing quite like awesome support, and it takes a team of attentive, empathetic, and critical thinkers who constantly strive for excellence!

Systems Analyst II

Peapod Digital Labs
Chicago
1 week ago
+23
Measure the impact of major programs/initiatives on consumer behavior and perceptions, the response to varieties of digital experience testing, updating and explaining business results, uncovering cause/effect relationships, and understanding relative returns on investments. Development of forecasting models to predict the impact of potential actions or programs being considered. Determine of relevant data sources applicable to the business question and diligently verify the data quality and accuracy of the results. Partner with the client teams to determine business objectives, key drivers of the success measures and identify KPIs to collect and measure. Continually assess the utility of ongoing reporting to optimize the set of reports used for business measurement. Develop strong client relationships that enable learning about the business and how their work directly impacts decisions. For specific projects, draw out critical information that impacts the learning objectives and incorporate into all work. Stay current on new analytical approaches, new technologies and new tools.

Channel Planning Marketing Specialist

Digital Channel Specialist I (DiPLA)

Digital Channel Manager

Vice President of Customer Success

RedShelf
Chicago
1 week ago
+25
The Vice President of Customer Success role was created to lead our growing team of AE’s and AM’s and is responsible for all Customer Success activities (e.g., on-boarding, training, support, services, advocacy, product awareness, partner relations, etc.) and outcomes (e.g., partner retention, growth, etc.). The customer success team is responsible for everything following the signature of an initial agreement, including implementation, support, up selling and cross-selling, and retention. This position reports to the Chief Revenue Officer and will serve as a member of the RedShelf management team.

Director of Demand Generation

BenchPrep
Chicago
1 week ago
+32
As our Director of Demand Generation, you will lead and grow a team of digital marketers to develop comprehensive, full-funnel demand generation strategies encompassing various media channels. You are responsible for optimizing performance across acquisition channels while achieving acquisition target goals. You have a growth mindset and enjoy taking a hands-on approach to everything you do. 

Marketing Coordinator

ThinkCERCA
Chicago
2 weeks ago
+25
Running point on all events and conferences, including establishing goals, coordinating timelines and responsibilities, maintaining vendor relationships, and communicating with stakeholders. Driving attendance to all events and coordinating with stakeholders on pre- and post-event follow-up. Spearheading the creation of event-related promotional materials and assets. Working with our customers to submit proposals to speak at relevant conferences and tradeshows. Working with the VP of Marketing & Communications to ensure all event programs are on time and within budget. Tracking and regularly reporting on ROI from all event marketing efforts.

Senior Customer Success Manager

BenchPrep
Chicago
2 weeks ago
+32
We're looking for an ambitious and tech savvy Senior Customer Success Manager to serve as a trusted advisor to a large portfolio of BenchPrep's key enterprise customers. You'll partner with Customer Success Specialists to support and grow the relationship and work closely with other internal resources to make it happen. You'll be responsible for building strategic relationships, growing and retaining accounts, and overall customer satisfaction. 

NetSuite Developer

RXBAR
Chicago
2 weeks ago
+21
Act as the technical expert for our ERP application (NetSuite). Architect, design, build, and deliver optimized and scalable NetSuite solutions including customizations, scripting (1.0 & 2.0), integrations, and case resolutions for customization defects. Perform technical design/code reviews and audits to ensure objectives are met and standards are followed internally and with our consultants. Stay current with new NetSuite features and functionality and provide recommendations for improvements.

Marketing Coordinator

BenchPrep
Chicago
2 weeks ago
+32
We are looking for an enthusiastic, adaptable and hard-working Strategic Events/ Social Coordinator to help us plan and execute events for the marketing team. This position will be responsible for managing the brand experience and providing onsite support at events nationwide, as well as managing our editorial calendars for our social and blog channels. 

Customer Experience Associate

Black Spectacles
Chicago
3 weeks ago
+30
Be the front line of support for customers and help ensure that they're satisfied with the products and their experience. Provide information, answer questions and respond to complaints from all inbound messages. Respond to customers via live chat during pre-determined hours. Meet KPIs. Generate and use reporting. Appropriately categorize customer messages using our tagging system.

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