Operations Jobs in Chicago


Technical Support Associate

13 hours ago
Demonstrate cross-functional leadership in coordinating CardX internal teams. Research and identify fixes for technical tickets escalated from other CardX teams. Communicate resolutions in a clear and professional way to clients and CardX internal teams. Become proficient in troubleshooting the CardX reporting used for merchant financial reconciliation. Collaborate with business stakeholders and technology team to define product and support strategy. Develop QA/UAT test standards and processes for future technical support team members. Test (QA/UAT) new products and product features. Document QA feedback in an organized and detailed manner . Document client inquiries and issues, review and add to existing documentation, and create new documentation to be used by CardX teams. Assist the technical teams of enterprise clients with API integrations and custom reporting requirements.

Client Support Lead

13 hours ago
The Client Support Lead will report to the VP, Operations to manage the existing Client Support team, which responds to a high volume of inbound service requests by phone and email. This position is responsible for solving escalated tickets in addition to building out processes and improvements that contribute to the growth of the team. This position will require the deliverance of high-quality service through problem recognition, research, follow-up communication, and resolution. One with meticulous attention to detail, strong work ethic, outstanding communication skills, and the desire to thrive within a fast-paced, rapidly-growing company would excel in this role.

Community Resource Specialist

1 day ago
Community Resource Specialists (CRS) play an essential role in creating the NowPow product, a robust inventory of searchable service information. CRSs conduct comprehensive research via web and phone with the businesses and organizations in the communities we support, working primarily in a contact center environment. CRSs may also be assigned special projects related to analysis and maintenance of our resource directories. Applicants will be required to take a computer and written skills assessment as well as a Caliper Assessment before consideration. Qualifying CRSs will demonstrate acute attention to detail, a willingness to problem-solve, a positive attitude, excellent communication (written and verbal) skills, and the ability to work as a member of a diverse team.

Customer Success Specialist, Provider

21 hours ago
We are looking for a customer relations expert that can connect with customers by phone weekly, resolve order related issues, obtain business critical information from care teams, and provide ongoing service/support to ensure customer experience with Tempus is seamless as business and offerings evolve. Responsible for delivering an exceptional customer experience, building deep relationships with customers, and driving customer retention and re-order rate.

Sample Return Associate

Order Processing Associate

Senior Director, Clinical Integrations

Senior Director, Operations

Director, Strategic Operations

Accessioning Supervisor

Customer Success Representative

Site Operations Manager

Study Start-Up Manager

Senior Director Clinical Lab Operations

Senior Manager of Commercial Learning and Development

Associate Director Clinical Lab Operations

Load 9 more jobs13 jobs at Tempus

Quality Inspection Technician

Fast Radius
21 hours ago
We are seeking a self-motivated quality inspector to perform quality checks and measurements on but not limited to 3D printed parts. This fast-paced industry has exciting opportunities and is growing daily. Applicants should have willingness to be quickly trained and dive into the role and can work independently with minimal supervision.

Director of Operational Risk Management

21 hours ago
You will direct and execute strategy within Relativity, and will represent Relativity’s compliance, privacy, and risk efforts to our customers while ensuring operations are quality focused and efficient. You will implement various compliance standards across many functional departments within the company as well as roadmap out our path to a secure and compliant solution that is market leading.

Disaster Recovery Manager

Technical Support Specialist

Head of Corporate Development

Manager, Incident Response

Load 1 more jobs5 jobs at Relativity

Dispatch - 2nd/3rd shift

Echo Global Logistics
21 hours ago
As part of the Shipment Specialist department, you will be responsible for ensuring that Echo’s customers and carriers are provided with exemplary service. Major responsibilities of this position include, but are not limited to: handling inbound calls and outbound calls, working with truck drivers, dispatchers, shippers and receivers. While handling calls a Shipment Specialist will be responsible for problem-solving and utilizing professional communication. The ideal candidate will take initiative to continuously improve the performance and efficiency of themselves and the department. The Shipment Specialist department is a call center environment with a fast paced, fun atmosphere.

MT Operations Manager

Client Services Optimization Coordinator

Facilities Coordinator

21 hours ago
We are seeking a full-time Facilities Coordinator to help us maintain a glowing office environment. You will be on the team responsible for keeping our Chicago office running smoothly and will personally create an environment where employees and visitors feel comfortable. You will help us set the tone for everyone’s visit!

Manager, Customer Education

Technical Support Manager

VP of Global Customer Support

Security Manager

Load 1 more jobs5 jobs at ActiveCampaign

Collections Representative

21 hours ago
As a Collections Representative you will be a direct reflection on Enova's core values and drive what matters most to the customer...Excellent Service!! Our collections representatives will need to have resilient and comfortable working with customers through difficult situations. You will reach out to customers and identify solutions to help make consistent loan payments.

Customer Service Representative

Contact Center Representative

Systems Engineer

Director of Operations

Head of Operations

Load 2 more jobs6 jobs at Enova

Director CRM

Rewards Network
21 hours ago
We work alongside our restaurant partners every day, sharing in the ebbs and flows of their business while helping them achieve their dreams. We provide marketing and financing that work with their business and are truly pay-for-performance. We help them increase revenue, traffic, and customer engagement. Importantly, our services do not require the merchant to discount or give away their products.

Operations Lead

PrintWithMe Inc
1 day ago
→ You will be one of our lead people responsible for troubleshooting devices (technical savviness is required). → You will work with contract partners across the country to resolve issues in a timely manner. → You will research and handle one-off operations projects as needed.

Director of Business Planning

Camelot Illinois
1 day ago
Within Camelot Illinois, the Director of Business Planning will report directly into the General Managerand will be responsible for leading for all business planning activity. This includes leading our annual planning process and ongoing business planning throughout the year, acting as a point of contact with the State Lottery Director and Team, as well as the Camelot Illinois senior management. This is a key strategic role within the business, building on the diverse range of skills and experience of the existing staff. Additionally, helping to establish the Illinois Lottery brand, to be a Champion of the People of Illinois, through successfully executing our business plans is a priority. Coordinate with Brand to develop, prioritize and execute plans consistent with long range goals is key to Powering Possibilities for the people of Illinois.

Senior Business Technical Analyst

McDonald's Technology
1 day ago
The ideal candidate will have extensive experience gathering and documenting requirements, facilitating meetings, and delivering results. This person must be a highly organized, self-starter who thrives in a fast-paced and rapidly changing environment and have proven measurable experience with all aspects of the Software Development Life Cycle.


Global Technology Desktop Services Senior Manager

Business Technical Analyst - Supply Chain

Retail Solution Architect – IT Architecture Services

Load 1 more jobs5 jobs at McDonald's Technology

Senior Customer Success Manager

1 day ago
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Office Manager

1 day ago
Excellent written, verbal, interpersonal, and organizational skills. A strong work ethic and a roll-up-your-sleeves, can-do attitude. An outgoing and friendly nature, with an abundance of positivity. Proficiency in the use of email, internet, and Microsoft Office products. Professional in appearance and attire. Prior experience in the service/hospitality industry and/or facilities management a plus.

Customer Success Team Leader (USA)

1 day ago
Lead a team of Customer Success that is handling a portfolio of clients. Take ownership of your team member and your accounts through the customer life cycle and lead them to growth. Take active ownership to enable renewal of Bringg`s customers. Train and onboard new team members. Focal point for the customer for all project related activities. Contribute to creating scale methodologies, processes, knowledge mapping, onboarding and best practices. Mediate conflicts and mitigate risks.

Support Engineer

1 day ago
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Technical Solutions Engineer - RAVN AI

Principal Architect

Digital Business Systems Analyst

Motorola Solutions
1 day ago
Lead programs focused on developing personal relationships with our customer and partners. Improve brand awareness and equity, accelerating purchase decisions. Drive customer loyalty and optimizing marketing investment. Assist to build and maintain Motorola Solutions' digital presence. Ensure the technology stack that supports Motorola Solutions' website content is optimized, leveraged across the organization and users and stakeholders are fully training and informed on the features and capabilities. Analyze, test and implement new tools and integrations.

Executive Assistant

Oracle EBS Business Systems Analyst

IT Portfolio Analyst

Enterprise Customer Success Manager

Built In
1 day ago
The Enterprise Customer Success Manager (CSM) partners closely with Account Managers (AM) to ensure Built In’s Enterprise customers achieve a significant return on investment and drive business success with their Built In partnership. The Enterprise CSM will support our users within assigned accounts, to ensure effective new user and product onboarding and engagement on Built In products and solutions.

IT Support Analyst

BigTime Software, Inc.
2 days ago
BigTime Software is looking to add an IT Support Analyst to our team.  Reporting to the Senior Operations Engineer, this individual will help with systems administration and support the company IT infrastructure.  This individual will own new hire configuration as well as work with the internal team members on troubleshooting IT requests.  You will also focus on improving current systems, processes and documents in a fast-paced, high growth environment with a continuously evolving toolset.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,366
Min: $28K
Max: $62K
Operations Associate $51,822
Min: $32K
Max: $85K
Office Manager $53,773
Min: $20K
Max: $102K
Technical Support $55,709
Min: $36K
Max: $98K
Desktop Support $58,868
Min: $45K
Max: $75K
Sales Operations Analyst $61,210
Min: $40K
Max: $100K
Business Analyst $71,468
Min: $35K
Max: $124K
Customer Support Manager $71,606
Min: $37K
Max: $130K
Client Success Manager $72,486
Min: $37K
Max: $140K
Business Intelligence Analyst $82,859
Min: $45K
Max: $135K
Operations Manager $83,912
Min: $41K
Max: $150K
Senior Business Analyst $93,160
Min: $67K
Max: $130K
Marketing Operations Manager $94,783
Min: $50K
Max: $125K
Sales Operations Manager $95,900
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $126,221
Min: $82K
Max: $220K
Vice President of Operations $180,313
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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