Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

257

Systems Administrator

Enfusion
Chicago
1 hour ago
+14
We are seeking a Linux System Administrator to join a creative, high-energy, and fast paced tech team. Your role will be to maintain Enfusion’s current infrastructure and play a role in the development and deployment of upcoming technology projects. 

Customer Onboarding Specialist

ReviewTrackers
Chicago
1 hour ago
+22
Ownership of our customer onboarding process to ensure new users have the tools they need to be successful. Friendly and fast support to customers and internal teams; including troubleshooting, best practices for using .ReviewTrackers software, and guidance about the review industry via email, phone and in-person. Continual process improvement that adapts along with our product and industry. Front-line support for our Managed Services clients.

Client Success Specialist

Otus
Chicago
2 hours ago
The Job Do you have a passion for providing a world-class customer onboarding experience? Do you see yourself as a trusted partner to your customers? Otus, a fast-growing EdTech company based at 1K Fulton in the West Loop of Chicago, is looking to expand our team! As the Client Services Specialist you will provide product onboarding, training and guidance to our customers to ensure their initial and continued adoption and success of Otus. As an

Customer Success Manager

Encite Development Group
Chicago
2 hours ago
+12
Who We Are Encite Group (FCS), a Chicago-based tech firm, provides practical technology to help roofing companies execute and improve their business. We are a fast-moving, growing company with a serious need to build on our strong team. We are looking for one (or two) Customer Success Managers for our Rosemont location. What You’ll Do We believe the success of our company is built on consistent, positive customer experiences. Customer Success

Manager of Application Engineering

Fast Radius
Chicago
2 hours ago
Role: Manager of Application Engineering Level: Mid-Senior Position: Full-time Location: West Loop, Chicago, IL Reports to: Director of Application Engineering and CEO  About Us: Fast Radius is the leading industrial-grade 3D printing and on-demand manufacturer. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale. We are the end-to-end partner for companies looking to embrace additive

Customer Experience Advocate

ActiveCampaign
Chicago
5 hours ago
+15
Reporting directly to the COO, this newly-created role is responsible for the relentless pursuit of the reasons behind customer retention with the ultimate goal of enabling the company to meet and exceed stated customer experience goals. This role reviews individual customer decisions to not renew or to cancel with an eye towards fully understanding the decisions and looking for trends and patterns. The Customer Experience Advocate is obsessed with figuring out the complexities and intricacies of retention on an individual and holistic basis to avoid future retention.

Account Manager - Spanish Speaking

Incident Response

Director of Customer Success

Manager, Customer Success

Director of Customer Support

IT Manager

Load 3 more jobs7 jobs at ActiveCampaign

Carrier Operations Representative

Echo Global Logistics
Chicago
5 hours ago
+15
As a Carrier Operations Representative, you will research available carrier capacity within an assigned territory. Working closely with Carrier Sales Representatives, this position is responsible for scheduling shipments, ensuring on time pick-up and delivery and maintaining relationships with existing carrier partners. We’re a fast-growing logistics company; your job will be fast-paced and constantly evolving.

Dispatch - 2nd/3rd shift

Client Services Team Lead

Strategic Capacity Specialist

IT Security Manager

Account Manager (Managed Transportation)

Salesforce Administrator

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Customer Experience Specialist

Cubii
Chicago
5 hours ago
Cubii is focused on creating a lifestyle brand of connected, compact fitness devices. Our team loves design and technology. We blend these together to create fitness products for today’s connected age. We’re looking a committed individual who can work with our team to support the company’s customer support operations. Responsibilites include: 1. Act as the voice of Cubii on the front lines with customers 2. Manage customer relationships

Early Morning Customer Service Representative

Enova
Chicago
6 hours ago
+13
Answer all inbound calls, chats or issues from customers to provide them with accurate product and service information. Follow-up on all customer requests via phone, chat and email. Provide loan extensions and process loan payments. Identify, research, and resolve customer issues. Recognize, document and alert the supervisor of trends in customer calls, chats or issues. Recommend process improvements. Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals. Apply a professional attitude and image for all internal and external customers. Perform other functions as assigned by management.

Customer Service Sales Representative

Strategy and Operations Associate

Call Center Collections Supervisor

Senior Network Engineer

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Lead AV Architect (Chicago or Lake Forest)

Grainger
North Suburbs
7 hours ago
+22
Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including

IT SOX Auditor

IT Controls Senior Analyst

Senior Manager, Sourcing Operations

Solutions Architect III

Procurement Operations Specialist

Sr Mgr, IT Portfolio Mgmt Processes & Operations

Portfolio Manager I IT

Infrastructure Engineer SAP Basis

Supplier Manager - National Brands

Supplier Management Analyst (Private Brand-Domestic)

Sr. Manager, Merchant

Load 8 more jobs12 jobs at Grainger

Bento Customer Success/Support

Bento for Business
Chicago
9 hours ago
+12
THE OPPORTUNITY: At Bento, we believe that there’s a better, more inclusive way for small businesses to access the financial services they need. A key component of our strategy is to provide world-class support to our customers to ensure they’re getting the most out of our products. We genuinely care about our customers and are dedicated to providing them the best possible product and experience at each and every touchpoint. To help execute on

Solution Consultant

Eved
Chicago
9 hours ago
The Solution Consultant supports the implementation manager on Eved implementations and is responsible for successful adoption of the Eved solution. The solution consultant is a client-facing role that also works closely with internal product managers, engineers, merchant service specialists, and sales team members.  The solution consultant has significant experience in enterprise-level business projects, process documentation, software

3rd Shift NOC Analyst

West Monroe Partners
Chicago
9 hours ago
+20
West Monroe isn’t a start-up firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. If you are looking to be a “behind the scenes” technologist, this isn’t the place for you. We celebrate driven professionals who thrive in a collaborative

Manager, Healthcare

Director - Customer Experience

2nd Shift NOC Analyst

Senior Operations Supervisor

Paralegal - Mergers & Acquisitions

Manager - Salesforce Consulting

Load 3 more jobs7 jobs at West Monroe Partners

Data Operations Associate

Grubhub
Chicago
9 hours ago
+23
Create and maintain multiple types of content to support onboarding of new accounts and update existing accounts on multiple platforms. Contact restaurants via phone and/or email to verify content information. Maintain high quality content by upholding Grubhub style standards and department policies. Communicate with internal teams to ensure the best product for our customers. Participate in projects designated by management, meet deadlines, and prioritize high-level accounts. Meet daily, weekly, and monthly volume and quality quotas.

Operations Specialist Lead

Contact Center Manager SHIFT: Sunday - Thursday 12:00 PM - 9:00 PM

Account Advisor (Mandarin- Speaking Preferred!)

Account Advisor, Enterprise Accounts

Facilities Specialist

Operations Specialist

Driver Specialist

Customer Care Trainer

Network - Telecom Engineer

Manager, IT Applications

Account Advisor

Load 8 more jobs12 jobs at Grubhub

Sr Manager of Infrastructure Operations

TransUnion
Chicago
9 hours ago
+14
The Operations Manager of open systems, windows and VMware Manager understands overall departmental and business unit goals and how existing programs/products/processes are designed to support these goals and provides technical guidance and support to engineers charged with project delivery and other system administration responsibilities.Provides solutions to a wide range of difficult problems, balancing technical viability with business requirements and constraints.

Lead Storage Engineer

Data Center Technician - 3rd shift

Data Center Manager

Asset Management Lead

Desktop Associate Engineer

Data Center Technican - 3rd shift

Sr. IT Auditor

Sr. Network Engineer

Load 5 more jobs9 jobs at TransUnion

Account Manager - Large Market

bswift
Chicago
9 hours ago
+16
bswift is currently seeking an experienced Account Manager to join our large market Direct Client Services Team.   The Account Manager (AM) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private

Sr Manager – Quality Engineering – Enterprise Test…

Discover Financial Services
North Suburbs
9 hours ago
+30
Discover. A more rewarding way to work. At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this

Northern Illinois University Campus Innovator

2019 Summer Northern Illinois University Campus Innovator

Software Asset Management Specialist

Configuration Management Architect

SOC Analyst

Consultant, Voice Engineer

Senior Associate, IT Audit

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Load 5 more jobs9 jobs at Discover Financial Services

Account Manager

bswift
Chicago
9 hours ago
+16
- Work closely with one, or more, Project Manager(s) to provide outstanding client support during implementation and/or ongoing client service. - Prepares and conducts technical/product presentations and demonstrations. - Assist Project Manager(s) with all site, process and training documentation. - Help to manage the implementation of new client web sites; manage ongoing maintenance / updates to client web sites; audit and test client web sites. - Conduct billing reconciliation. - Responds to client questions and concerns about the use of bswift products. - Assist in the setup and maintenance of carrier and payroll feeds.

Implementation Account Manager

bswift
Chicago
9 hours ago
+16
bswift is currently seeking an Account Manager with experience in benefits administration to join our direct Client Services Team. The Account Manager (AM) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswift's state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who enroll in benefits with bswift.

Account Manager - Exchange Team

bswift
Chicago
9 hours ago
+16
Work closely with one, or more, Project Manager(s) to provide outstanding client support during implementation and/or ongoing client service. Prepares and conducts technical/product presentations and demonstrations. Assist Project Manager(s) with all site, process and training documentation. Help to manage the implementation of new client web sites; manage ongoing maintenance / updates to client web sites; audit and test client web sites. Conduct billing reconciliation. Responds to client questions and concerns about the use of bswift products. Assist in the setup and maintenance of carrier and payroll feeds. Triage customer calls and correspondence to the appropriate person and place; track and monitor the issue resolution. Communicate with bswift customers in a pleasant, professional manner with a can-do attitude. Shares ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage). Look for and help drive continuous process improvements/efficiencies by maintaining a thorough understanding of all internal systems. Coach and mentor other team members; share new ideas and customer needs with bswift teams throughout all phases of product life cycle; organize and lead training sessions for both clients and the internal team members ranging from site functionality to new enhancements. Develop and implement fulfillment procedures. Manage workflow in the setup and maintenance of system feeds.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,297
Min: $33K
Max: $42K
Technical Support $49,095
Min: $36K
Max: $86K
Office Manager $49,857
Min: $20K
Max: $65K
Desktop Support $58,500
Min: $45K
Max: $75K
Sales Operations Analyst $58,600
Min: $40K
Max: $80K
Operations Associate $59,429
Min: $37K
Max: $96K
Client Success Manager $60,720
Min: $40K
Max: $93K
Customer Support Manager $66,821
Min: $37K
Max: $130K
Business Analyst $68,246
Min: $35K
Max: $124K
Business Intelligence Analyst $81,077
Min: $45K
Max: $110K
Operations Manager $87,417
Min: $55K
Max: $150K
Senior Business Analyst $92,500
Min: $67K
Max: $125K
Sales Operations Manager $92,681
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $117,176
Min: $85K
Max: $167K
Director of Customer Success $119,346
Min: $70K
Max: $181K
Vice President of Operations $178,750
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $204,750
Min: $150K
Max: $275K

Top Chicago Companies Hiring for Operations

+10
eCommerce, Marketing Tech
+16
Enterprise Web, Fintech
+22
eCommerce, Retail

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