Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

249

Bilingual Customer Success Manager, Scale

Sprout Social
Chicago
3 minutes ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, Grubhub, Subaru and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Music Gear Customer Engagement Specialist

Reverb
Chicago
3 minutes ago
+15
Reverb.com is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

Customer Advocate

OppLoans
Chicago
3 minutes ago
+27
Why OppLoans? Strong Growth and Profitability OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row we made the Inc. 500. We have originated hundreds of thousands of loans and will surpass $125 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability. Customers Love Our Product OppLoans is committed to delivering a best-in-class

Customer Success Manager

Leaf Trade
Chicago
4 hours ago
+26
Leaf Trade is the leading B2B marketplace between licensed wholesalers of cannabis products and dispensaries in the highly regulated cannabis markets. Leaf Trade streamlines order management and fulfillment by providing a CRM, essential integrations, and other enterprise tools that save time and help grow cannabis businesses. To learn more about Leaf Trade, visit www.leaf.trade.  About the Role Leaf Trade is looking to hire a Customer Success

Security Engineer (Blue Team Lead)

CCC
Chicago
4 hours ago
+30
This position will function as the lead investigator for security incidents (blue team). Daily responsibilities will include monitoring security event logs through the SIEM tool, opening cases for investigation, collecting evidence and bringing in subject matter experts as needed to re-mediate security issues. The lead investigator will also be able to leverage the managed services provider and other security experts on the team. Will require occasional on-call rotation and some travel (less than 5%) as necessary.

Site Reliability Engineer

Casualty Field Consultant

Medical Code Review Superivsor

Customer Service Coordinator

Nexgen Packaging
West Suburbs
10 hours ago
+26
Join Our Team! This is an exciting opportunity to join Nexgen Packaging as a Customer Service Coordinator! We are seeking a candidate that is a self-starter, with excellent people skills and an outgoing personality. If this is you, then let’s meet! At Nexgen Packaging we are building a team of talented, experienced, and creative individuals! We embrace independent thinking self-starters who are looking to be part of a hard-working team that

Customer Service Representative

Guaranteed Rate
Chicago
12 hours ago
+20
You are accountable for responding to client request about policy changes, policy updates, and coverage questions. As the Insurance Customer Service Representative, you will need to be committed to excellent customer service and feel comfortable cross selling to other products. This is a great opportunity for a high energy multi-tasker with attention to detail. The Insurance Customer Service Representative will interact extensively with clients and carriers to provide all levels of service.

Administrative Assistant

Customer Service Loan Servicing

Insurance Client Service Representative

Office Administrator

Disclosure Manager

Office Services Coordinator

General Office Assistant

Operations Assistant

Office Assistant

Load 6 more jobs10 jobs at Guaranteed Rate

Manager of Vendor and Obtainment Operations

VelocityEHS
Chicago
12 hours ago
+12
GENERAL DESCRIPTION: The Manager of Vendor and Obtainment Operations oversees the operational teams and activities that support the content “assembly line” and the delivery of chemical management projects.  This full-time position supports VelocityEHS primarily by being the main, daily point of contact with vendors engaged in SDS obtainment and indexing, as well as supervising internal operations staff.  The Manager of Vendor and Obtainment

Information Security Manager - HITRUST Lead

Prevail Health
Chicago
12 hours ago
Information Security Manager, Compliance Officer, HIPAA/HITRUST Leader Prevail Health, a digital health Tech Company, is looking for an Information Security Manager to take on our HIPAA and HITRUST compliance and other security issues within the company. This will be a true ‘stretch role’, and as such, the right candidate will be extremely smart, self-motivated and ready for a challenge.  For someone who is willing to work hard and learn, this

Resource Manager

ThoughtWorks
Chicago
16 hours ago
About ThoughtWorksWe are a global software consultancy and a community of passionate, purpose-led individuals. We think disruptively to deliver technology to address our clients' toughest challenges, all while seeking to revolutionize the IT industry and create positive social change. We’re more than just a consultancy — we’re a social community composed of individuals who bring curiosity and passion for technology; the kind that makes learning

Lead Process Engineer

Tovala
Chicago
16 hours ago
As a Lead Process Engineer on the Tovala team, you will be charged with scaling operations as well as finding and implementing efficiencies and optimizations across our entire operation. You’ll be responsible for designing and executing food manufacturing processes that will allow our facility to produce more efficiently, while enabling product variants, higher quality and lower costs. You will focus on our food operations team’s process and

Executive Assistant

Relativity
Chicago
18 hours ago
+21
Performs administrative duties for CTO . Responsibilities may include screening calls; managing calendars; making complex travel arrangements, meeting and event arrangements; preparing reports and financial data, and customer relations. Requires strong computer and Internet research skills, flexibility, superior interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters is required. 

Operations Associate

Manager.Customer Support

Disaster Recovery Manager

Senior Customer Success Manager

Administrative Assistant

Product Manager - Corporate IT

Application Analyst

Strategy Lead

Customer Success Manager

Senior Application Administrator - Atlassian

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Office Coordinator

Fooda
Chicago
18 hours ago
+13
Fooda is hiring an Office Coordinator who will be the face of Fooda’s Chicago headquarters. This team member will welcome visitors, ensure office supplies and break rooms are always stocked, plan and execute in-office events including new hire orientation, provide general office and HR admin support, and help to create a comfortable, clean and organized work environment. To succeed in this role, the ideal candidate must be self-motivated, ambitious, organized, possess strong time management skills, attention to detail and meet critical deadlines. For this person no job is too big or too small. We are looking for an outgoing self-starter who has the ability to work independently as well as a member of project teams.

Collections Representative

Enova
Chicago
18 hours ago
+24
Enova is currently searching for ambitious and competitive Collections Representatives to join our team! Problem solvers, goal oriented, and customer serviced minded individuals are encouraged to apply. In this role, you will be expected to quickly learn the technologies, strategies, and customer service collections techniques. This will enable you to drive the continued success of the Collections team and grow your career.

Customer Service Representative

Head of Contact Center Operations

Head of Operations

Strategy and Operations Associate

Load 1 more jobs5 jobs at Enova

Customer Success Technical Lead

Matterport
Chicago
18 hours ago
+28
The Customer Success Technical Lead provides leadership and direction that drives the resolution of escalated customer issues. The Technical Lead is the interface between Customer Success and Matterport Development and Product Management. She is responsible for creating, modifying and enforcing the communications and escalation processes between Customer Success and technical collaborators, ensuring that agent questions are answered in a timely way with the least impact to busy development teams. The Customer Success Technical Lead also resolves customer support issues with a modified workload as dictated by the Customer Success Level 2 Manager.

Risk and Compliance Manager

West Monroe Partners
Chicago
18 hours ago
+20
Risk and Compliance Manager 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. If you are looking to be a “behind the scenes” technologist, this

Experience Director

Strata Decision Technology
Chicago
1 day ago
+51
An Experience Director will lead customers on their journey to continuously increase the value they receive from Strata Decision’s products and services.  The Experience Director will develop relationships with the executive teams across several health systems and own the delivery of Strata’s world class customer experience.  

Manager, Support Operations

Consultant, Continuous Improvement

Analyst II Operations Systems

Peapod Digital Labs
Chicago
1 day ago
+23
Measure the impact of major programs/initiatives on consumer behavior and perceptions, the response to varieties of digital experience testing, updating and explaining business results, uncovering cause/effect relationships, and understanding relative returns on investments. Development of forecasting models to predict the impact of potential actions or programs being considered. Determine of relevant data sources applicable to the business question and diligently verify the data quality and accuracy of the results. Partner with the client teams to determine business objectives, key drivers of the success measures and identify KPIs to collect and measure. Continually assess the utility of ongoing reporting to optimize the set of reports used for business measurement. Develop strong client relationships that enable learning about the business and how their work directly impacts decisions. For specific projects, draw out critical information that impacts the learning objectives and incorporate into all work.

Manager, Network Expansion

Manager, Network Optimization

Digital Promo & Pricing Lead

Administrative Assistant II

Executive Assistant

Digital Assortment Lead

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Integration Engineer

Echo Global Logistics
Chicago
1 day ago
+15
As an Integratilon Engineerr on the Echo Global Logistics IT team, you will contribute to the mapping and management of Echo’s client EDI/API integrations. Our continued goal after the very successful acquisition of Command Transportation is to simplify transportation for our customers and carriers, and our technical capabilities if one of our largest competitive advantages in an ever growing market.

NOC Analyst

3rd Shift Account Coordinator

Arity - Kafka Administrator

Arity
Chicago
1 day ago
+22
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,361
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,439
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,813
Min: $40K
Max: $85K
Client Success Manager $69,024
Min: $37K
Max: $135K
Business Analyst $70,655
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,281
Min: $135K
Max: $600K

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