Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

263

Customer Success Manager

Morningstar
Chicago
1 hour ago
+16
As an Office Customer Success Manager, you will manage relationships with a wide range of new and existing financial advisors using the Morningstar Office product. You will provide world-class support and service to our clients by understanding how our clients use our solutions to drive their business, train clients on the product, and assist them in implementing the product into their day-to-day business. You will also work closely with sales counterparts on client retention and additional revenue opportunities. This position requires occasional client-facing travel within an assigned territory and is based in the Chicago office.

Associate Customer Success Manager

Service Desk Team Lead

Customer Success Manager, Morningstar Direct

IT Disaster Recovery Analyst

Relationship Manager

Operations Manager - Licensed Data Products

Director, Infrastructure - North America

Director of Global Customer Success

Director of Automated Portfolio Solutions

IT Risk and Compliance Analyst

Load 7 more jobs11 jobs at Morningstar

Sr Analyst, Application Support

TransUnion
Chicago
1 hour ago
+14
Respond to support cases requesting technical assistance from customers and / or first level TransUnion support. Partner with customer and sales organization to provide technical consultative / onboarding support (if applicable). Efficiently obtains understanding of assigned support items, identifies root cause and impact of issue, determines best course of action to fully address customer reported issues and requests. Manage all customer situations in a professional and courteous business manner with an emphasis on customer satisfaction and set metrics goals. Document all communications with customers and interdepartmental constituents related to outstanding technical issues in order to escalate to next level. As needed, collaborate / partner with next level support to ensure timely incident resolution. Monitor and update customers on open issues to ensure accurate and timely resolutions are provided, expectations are set, and Service Level Agreements are met. Provide after-hours on-call coverage when required.

Lead SOC Analyst

IT Governance, Risk and Compliance (GRC) Lead

IT Sr. Project Manager

IT Technical Risk Assessor

Manager I, Batch

Decisioning Operations Director

Senior IT Financial Analyst

IT Business Operations, Analyst- Batch

Load 5 more jobs9 jobs at TransUnion

Technical Support Engineer

PowerReviews
Chicago
1 hour ago
+24
As a Technical Support Engineer, you will be responsible for supporting and ensuring the success of the thousands of PowerReviews’ clients using our SaaS platform. This role is a mix of duties including problem solving of SaaS technologies, driving projects, and building long-term relationships with our clients. You will be providing the highest quality technical support to our clients, to enable their success with PowerReviews solutions, in partnership with our Client Success team.

Customer Success Manager, Agency

Sprout Social
Chicago
1 hour ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Network Support Engineer - English/Spanish Bilingu…

Cisco Meraki
Chicago
2 hours ago
+20
As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.

Client Account Manager

Tempus
Chicago
2 hours ago
+18
Oversee a portfolio of clinical and international partnership clients.  Primary point of contact for all matters related to current client needs. Develop new business with existing customers and/or identify areas of improvement. Work with sales team to transition and on-board new customers. Run and manage training and onboarding sessions. Lead a cross-functional team to ensure clinical reports & deliverables are sent on time and with exceptional accuracy. Incorporate key client feedback into product and process improvements. Contribute to the development of marketing and sales collateral.

Operations Manager, Partnerships

Account Associate - Chicago

Partner Operations Manager

Laboratory Manager

Linux Systems Administrator

Pathologist

Clinical Supervisor

Director Clinical Lab Operations

Lab Operations Associate (Tuesday - Saturday - Shift Diff)

Load 6 more jobs10 jobs at Tempus

Global Facilities Manager

Ensono
Chicago
2 hours ago
+35
Directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling. Coordinate day-to-day operation and maintenance duties in leased and owned portfolio office buildings to ensure service reliability and work environment standards are achieved. Work with the buildings/landlords on preventative and corrective maintenance activities. Work/coordinate with outside vendors (e.g. furniture, data/cabling) to complete projects. Investigate facilities' issues/concerns and analyze, recommend, and implement solutions. Manage facilities’ budget, drive efficiency/cost-savings and bring industry-best practices to Ensono real estate portfolio. Participate in the short/long term planning for occupancy needs in each location. Contributing to ongoing enhancement, integration, and productivity improvement for operating model. Interfaces with vendors. Prepares and presents technical and finance data on the facility. Assists with customer site surveys as required to insure successful installation of services.

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Senior Network Engineer

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Production Control Analyst

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Senior IBMi Systems Engineer

Senior Client Success Manager

Senior Mainframe Solution Architect

Manager Information Technology, Info Sys

Director, Global Change Management

Load 10 more jobs16 jobs at Ensono

Carrier Manager

FourKites, Inc.
Chicago
2 hours ago
+27
A Carrier Manager on the FourKites Carrier Partnership team will be responsible for managing carriers in our carrier network. This includes establishing, strengthening, and maintaining productive working relationships and communication channels with key executives, project leads, and decision makers. FourKites fosters transparency in logistics, bringing together shippers, carriers, and 3PLs to bring visibility and actionable insights to our customers. Carriers and brokers are an essential aspect of that ecosystem, and FourKites is dedicated to ensuring that all parties gain benefits from participation in the FourKites platform. In this role, you will be responsible for educating carrier and broker partners on the value of our product, galvanizing support and increasing investment in the partnership overall, and ensuring strong, lasting relationships that result in high quality visibility for all parties involved.

Underwriter

Braintree
Chicago
2 hours ago
+44
We're looking for someone to join our team responsible for underwriting e-commerce merchants. The ideal candidate will have 2+ years of merchant service work experience related to e-commerce underwriting and/or commercial lending. The ability to exercise sound judgment and be resourceful in all things is imperative to success as a Braintree Underwriter.

IT Support Specialist

Global Sales Support Specialist

Evening Technical Support Representative

Customer Success Manager

QualSights
Chicago
3 hours ago
+17
ABOUT US QualSights (www.qualsights.com) is a technology platform that provides brands, agencies and consulting firms a dramatically faster, more efficient and affordable way to generate deeper qualitative insights at global scale. In order to improve customer experience and design more user-friendly products, companies need timely and accurate insights into consumer behavior. QualSights allows companies to use the power of live mobile video and

Integration & Technical Support Analyst

ShareASale
Chicago
4 hours ago
Here at ShareASale, part of the Awin Group, we strive to create an environment that everyone enjoys coming to each day. We all work together to accomplish the same goal – it’s a very collaborative mindset here. Adding to this, our dedicated candy wall adds fuel and energy to the day to keep you going. The bottom line is that we take our jobs seriously, but we try to have fun while doing them! The Integration & Technical Support Analyst position

Dist Dsktp Support Spec

bswift
Chicago
4 hours ago
+16
We are looking for a Desktop Support Technician to provide technical assistance to our users. You will help install, upgrade and troubleshoot hardware and software systems. If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase user satisfaction.

Client Relationship Manager

Service Operations Manager

EDI Acount Manager

Supvr, Service Operations

Load 1 more jobs5 jobs at bswift

Disptach Coordinator

Cloud5 Communications
Chicago
4 hours ago
+18
The Dispatch Coordinator is responsible for the logistical processing of technical support requests.  This includes coordinating with vendors, technical support staff, billing representatives, as well as parts and shipping clerks.   PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to: Respond to service requests, prioritize work orders, schedule installations, and task assignments to field technicians to ensure the on-time delivery of

Receptionist

Reverb
Chicago
5 hours ago
+15
Reverb.com is looking for a Receptionist to ensure our Lakeview location remains a best place to work as we continue to expand. We need a self-starter who can innovate to promote efficiency and adapt to shifting priorities quickly. Someone who thrives in fast-paced environments and approaches challenges with a smile will do well in this role. This person will be in charge of day-to-day operations with the opportunity to take on larger projects and new challenges!

VP of Operations

Livly
Chicago
6 hours ago
+12
Livly is hiring a VP of Operations to join our executive leadership team to help drive company growth. You will work closely with function leaders across multiple departments to ensure alignment, foster effective cross-departmental collaboration, streamline current and implement new processes, and contribute in developing our senior managers. If you’re a self-starter, goal-oriented, entrepreneurial-minded person with an exceptional ability to execute, we’re looking for you to join the Livly team! 

Order Entry Specialist

SPINS LLC
Chicago
6 hours ago
+25
The Senior Director, Sales Operations will provide strategic support to the Sales and Operations leadership team to improve the planning and daily management of the business. This leader will drive accountability, transparency, and oversight for day-to-day sales operations, maximizing organizational awareness of all sales activities. There are two consumers for this role, the customers and the sales team. It’s critical that this individual becomes a trusted advisor to the sales team, and can seek out ideas, test the feasibility of potential solutions, and sell the value of new rollouts. All in all, this leader must be capable of owning all conventional strategic and operational planning for the sales team. The Senior Director, Sales Operations will report to the Chief Operating Officer with a strong direct working relationship with the VP of Sales. 

Client Success Director - Silver

PowerReviews
Chicago
6 hours ago
+24
In your role as Client Success Director - Silver (CSD), you will be responsible for supporting a large group of PowerReviews clients. The CSD acts as clients' advocate and works with them to increase their use of best practices, utilize tools, and adopt new products and features. You will report directly to the Manager, Client Success- Silver.

IT Analyst

Green Thumb Industries (GTI)
Chicago
6 hours ago
+10
The IT Analyst seeks to minimize any technology interruptions that GTI employees experience by being both an IT customer service rep and technical resource. Our business is growing rapidly and it's a fast-paced environment, so you'll excel at both solving technical problems for our employees while also using your experience to configure and deploy equipment both locally and remotely. At GTI we pride ourselves on wearing many hats!

Administrative Assistant

ShopRunner
Chicago
6 hours ago
Manage busy calendars, report expenses and plan travel for three c-level executives. Coordinate meetings with both internal and external participants. Respond to and monitor emails in a timely fashion. Absorb additional responsibility by always maximizing efficiency (helping to implement directives, following up on deadlines, etc.). Partner in the planning and coordination of office and team events in conjunction with the People, IT and/or Executive teams. Provide back-up front desk coverage support for Office Coordinator.

IT Program Manager (Salesforce)

Sprout Social
Chicago
6 hours ago
+47
At Sprout Social, our IT team is responsible for supporting the internal systems and tools that our employees utilize, while at the same time providing a world-class user experience to ensure the success of our individual teams. We are entirely SaaS based, prefer lean, modern ways of working and are forging a non-traditional path forward. We are looking for a Program Manager with a demonstrated history of solving problems and helping to simplify business processes.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,511
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,966
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $83,130
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $117,357
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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