Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago


Chief Information Security Officer

Cooler Screens
5 hours ago
Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to create and transform a multibillion-dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story – this opportunity may be for you. As Cooler

Customer Success Manager

Narrative Science
5 hours ago
Narrative Science is seeking a highly motivated Customer Success Manager to join its Chicago team. You will have a passion for customer and partner advocacy as well as a strong knowledge of sales and account management practices within the SaaS software world. You will act as a “CEO” and create strategic account plans for a defined territory/book of business for the purpose of maximizing the lifetime value of our customers. You will be

Technical Business Analyst - Price Care

Rally Health
7 hours ago
Identify, document, analyze and communicate requirements of complex products across Rally. Translate client business needs into detailed requirements (technical & non-technical) and user stories with emphasis on simplicity and ease-of-use. Track the entire software development lifecycle from development to release and be available for general troubleshooting of responsible product.  Be comfortable with data and make configuration changes to responsible product to support ongoing client business, regulatory and compliance needs. Establish knowledge of client’s business challenges and priorities to translate into ongoing opportunities. Help establish project test plans and assist with test execution. Manage multiple priorities and work across client groups to eliminate barriers and complete high-quality projects in agreed upon time frames. Maintain regular client communication, ensuring opportunities and challenges are addressed in a timely manner. Build trusted client relationships through proactive account management and effective project delivery. Contribute to project discoveries, kickoffs, project plans, proposals & statements of work following company standards as needed.

Senior IT Application Engineer

7 hours ago
As a Sr. Application Engineer, you will assist in defining business processes and enabling end-to-end capability from design to implementation across various applications (Salesforce, Jira, Confluence, etc…). You will be an active participant through the software development life-cycle, from design, build, deploy and change management. Focus will be delivering a holistic solution not based solely on the merits of any one technology. This individual would work under minimal direction from managers and senior team members and reviews work and provides guidance for less experienced colleagues.

IT Business Analyst

Executive Assistant

Technical Support Specialist

Systems Engineer

Manager,Customer Support

Executive Assistant to the Executive Chairman

Systems Administrator - End User Services

Senior Office Manager

Relativity Solutions Team Lead

Administrative Assistant

Chief of Staff to the CSO

Advanced Systems Engineer

Technical Business Analyst

Chief of Staff

Disaster Recovery Manager

Desktop Support Technician

Service Desk Analyst

Technical Business Analyst - Developer Experience

Product Manager - Corporate IT

Technical Support Specialist

Load 10 more jobs21 jobs at Relativity

Senior Customer Success Manager

7 hours ago
We are seeking a Senior Customer Success Manager with technical project management and relationship management experience. This individual will be responsible for developing & maintaining the existing customer relationship while leading the customer through complex technical projects and new product launches. We are seeking a candidate that has proven success in developing strategic relationships in large organizations and is familiar with technical product development. This role will proactively engage in the day to day management of the account, including strategic account planning and customer success issue resolution. This role will work directly with product, legal, operations, marketing, finance and the executive team to manage the growth of one of our largest clients. This position is designed for an experienced Customer Success Manager who provides strategic, creative and technical guidance, strives for customer success and satisfaction, and interprets and leverages customer insights to drive optimization and continued platform growth. The ideal candidate will have past experience working with large, complex organizations in the banking or SaaS technology industry.

Customer Experience Advocate

IT Vendor & Compliance Analyst

IT Support (Contract to Hire)

IT Help Desk Specialist I

8 hours ago
Serve as the face of the IT department as the initial point of contact for the company’s IT Help Desk. Perform and coordinate moves, adds and change activities for workstations. Provisions all new hardware (Mac) and user accounts in coordination with HR + Information Security. Work with vendors to coordinate repair and resolve outstanding issues. Maintain hardware inventory. Participate in various migrations and upgrade projects. Provide A/V support for conferences rooms (Zoom) Assists with the technology buyback program. Assists in determining suitable software to meet user requirements.

Market Research Analyst (Cloud)

Enterprise Customer Success Manager

Executive Assistant

Customer Support Representative

8 hours ago
As a customer support representative, you will be part of a small team responsible for managing relationships and providing service to existing and prospective tutors, parents and students. Provide an exceptional, full life cycle customer experience to our users through phone, email and chat support.

Solution Advisor, Strategic Sourcing

8 hours ago
What you will be doing: Lumere Solution Advisors are responsible for ensuring that Lumere’s clients, health systems, are successful in reducing unnecessary variation in care and cost. Specifically, as a Solution Advisor for Strategic Sourcing, you will build and lead Lumere’s support model and provide expert guidance to clients that enables them to make financially-impactful, clinically-informed decisions about medical device selection and

Solution Advisor, Pharmacy Utilization & Value…

8 hours ago
What you will be doing: Lumere Solution Advisors are responsible for ensuring that Lumere’s clients, health systems, are successful in reducing unnecessary variation in care and cost. Specifically, as a Solution Advisor for Pharmacy Utilization & Value Management, you will build and lead Lumere’s support model and provide expert guidance to clients that enables them to make financially-impactful, clinically-informed decisions about medication use

Customer Service Team Lead (Residential)

SMS Assist
11 hours ago
The Operations Team Lead is a senior member of the Customer Service Operations team responsible for ensuring effective and quality team performance by the Operations Specialists reporting to them and delivering a service that meets or exceeds customer expectations. They are a key interface to the client in the event of dispute or escalation and a point of expertise on the use of the One by SMS Assist technology platform. This role is a first point of entry into a management role in the Customer Service career track.

Customer Service Representative III

Affiliate Market Manager

Customer Service Representative IV

Client Relationship Specialist

Environmental Health & Safety Manager

Manager of Operations

Customer Service Representative III (Dispatch)

Load 4 more jobs8 jobs at SMS Assist

Manager, Support Network and Programs

Prevail Health
11 hours ago
In this role, you will partner with leaders of the organization to manage and scale wellness coaching programs. Specifically, you will be responsible for building and managing Prevail’s wellness coaching network and managing our coaches. You tap into our organization’s goals and will own the strategy to get our wellness coaching to meet our vision. You know when and how to challenge your coaches, and you communicate with passion and empathy.  You will own and manage the and community platforms.

Business Analyst Pharmacy & Retail Operations

North Suburbs
11 hours ago
Business Analyst Pharmacy & Retail Operations Job Summary Responsible for collecting and summarizing data that will assist Pharmacy and Retail Operations management in both long- and short-range strategic planning, and the development and implementation of programs. Develop and maintain a thorough understanding of business processes pertaining to all aspects of Pharmacy and Retail Operations. Analyzing data to develop cost benefits of proposed

Coordinator, Digital Promotional Planning

Business Systems Analyst III - Scrum Master

Manager, Pharmacy & Retail Operations Projects

IT Analyst II

Associate Engineer

Senior Analyst, APS Systems & Technology

Director, IT Technical Operations

Director of IT

IT Analyst II- (Information Security Analyst)

IT Analyst II (Information Security Analyst)

IT Engineer III, Digital Engineering

IT Principal Technical Architect

Identity and Access Management Analyst-III (IAM)

IT Engineer II (Backup)

Senior Manager II IT

Load 10 more jobs16 jobs at Walgreens

Senior Support Account Manager

18 hours ago
As a SAM, you will be responsible for a defined territory of accounts providing a high-touch support experience to our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for support related requests.  Working as a support advocate, the SAM helps coordinate efforts within ServiceNow to ensure timely resolution of incidents and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries and driving status updates on all open high-priority incidents.  A SAM should be comfortable presenting to all levels within an organization including C-Level contacts.     

Community Lead, Student and Alumni Experience

Flatiron School
18 hours ago
● In this role, your primary focus will be Student and Alumni Experience. You will be measured on your ability to build a positive student community and cultivate a strong alumni network in line with weekly and monthly targets through events, local marketing initiatives, and partnerships, supported by the Campus Director and the Director of Student Experience.

Technical Support Consultant II- Video and Media

18 hours ago
Provide technical support for live linear streaming and video-on-demand solutions. Act as a liaison between clients and client vendors for requirements gathering and managing all media streaming processes and integrations. Produce and maintain integration documentation regarding functionality and implementation. Act as subject matter expert and an escalation point for implementations and features. Provide research on new tools or integration options to ensure the best client experience, as needed.

Executive Assistant/Office Manager

Black Spectacles
18 hours ago
Want to help make the world a safer, more sustainable and more creative place? It may sound like a lofty goal, but that’s exactly what we’re doing at Black Spectacles. Our platform attracts architects around the world who want to push the limits of their industry. Our content — which includes podcasts, design tutorials and exam prep — helps architects keep pace with emerging technologies and software, so they can do their best work. Black

Product Solution Director (Restaurant Food and Pap…

West Suburbs
18 hours ago
The Restaurant Food and Paper Solution Director will manage and drive technical solution realization from concept through market launch and drive revenue of $15-25mm per year. This  individual contributor will ideate, define and implement a profitable solution that is aligned with HAVI’s restaurant solution vision in collaboration with functional service lines, shared services, and our sister company, The Marketing Store Worldwide. We are looking for a high-performing and results-oriented individual who is passionately “customer centric” and has strong leadership and communication skills. The Solution Director will influence internal and external multi-functional teams to drive outcomes. 

IT Vendor Management Business Analyst

IT Product Engineering Senior Manager

Supply Chain Customer Success Manager

Director of Customer Success

18 hours ago
Job Description:  The Director of Customer Success role will communicate ROI to clients and help clients optimize use of Eved. Clients come first at Eved and the Director of Customer Success is the primary point-of-contact for clients using our SaaS technology solution. This is a senior role that will also be responsible for driving Eved’s Customer Success organization. The Director of Customer Success will establish, evolve, and develop tools

Director, Identity and Access Management

18 hours ago
Lead all aspects of Identity and Access Management program for a publicly traded, multinational company.  This includes all strategy, technology, and ops, in a DevOps model. Act as the fully accountable party for all IAM-related services including, but not limited to, IdM, Privileged Access Management, SSO, MFA. Define and drive an IAM strategy for the company to span legacy environments and  to include all technology decisions and associated budget. Lead a team of 40+ associates, including managers, globally; provide regular and meaningful performance feedback, coaching, and mentorship. Regularly interact with executive leaders and drive IAM strategy through influence, including with C-level. Act as SME for lAM related matters in compliance and regulatory agency engagements and customer audits. Serve as the subject matter expert on security issues and provides expert level consultation to the business units. Provide security review and guidance for projects driven by groups outside of Information Security, specifically developing security requirements and developing secure designs. Establishes strategic direction of Security Architecture team.

Sr. Technical Product Support Analyst

IT Manager - Delivery (Infrastructure Focus)

Assistant Corporate Secretary

Technical Operations Analyst

Sr Manager, Platform Enablement

Technical Application Support Specialist

Director of Enterprise Services

Insurance Customer Support Analyst

Lead Soc Analyst

Director Of Corporate Development

IT Technical Risk Assessor

IT Sr. Project Manager

IT Procurement Sr Specialist

Risk Management Advisor, Information Security – Healthcare and Government

Data Center Technician

Senior Director of Global Technology Strategy

Senior Windows Systems Engineer

Director, Citizenship and Sustainability (ESG)

Technical Operations Solutions Manager -Batch

Technical Support Analyst

Load 10 more jobs21 jobs at TransUnion

Risk and Compliance Manager

West Monroe Partners
18 hours ago
Risk and Compliance Manager 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. If you are looking to be a “behind the scenes” technologist, this

Senior Manager, Healthcare (Provider)

Onsite Desktop Engineer

Sr. Network Architect

Executive Assistant

Load 1 more jobs5 jobs at West Monroe Partners

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $40,497
Min: $28K
Max: $60K
Office Manager $52,125
Min: $20K
Max: $102K
Operations Associate $52,357
Min: $32K
Max: $85K
Technical Support $56,147
Min: $36K
Max: $98K
Desktop Support $57,971
Min: $45K
Max: $75K
Sales Operations Analyst $61,800
Min: $40K
Max: $100K
Client Success Manager $68,320
Min: $37K
Max: $135K
Business Analyst $69,711
Min: $35K
Max: $124K
Customer Support Manager $72,351
Min: $37K
Max: $130K
Operations Manager $82,161
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $94,190
Min: $67K
Max: $130K
Sales Operations Manager $94,500
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Director of Operations $123,894
Min: $82K
Max: $220K
Vice President of Operations $181,654
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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