Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago


Resource Manager

2 hours ago
About ThoughtWorksWe are a global software consultancy and a community of passionate, purpose-led individuals. We think disruptively to deliver technology to address our clients' toughest challenges, all while seeking to revolutionize the IT industry and create positive social change. We’re more than just a consultancy — we’re a social community composed of individuals who bring curiosity and passion for technology; the kind that makes learning

Lead Process Engineer

2 hours ago
As a Lead Process Engineer on the Tovala team, you will be charged with scaling operations as well as finding and implementing efficiencies and optimizations across our entire operation. You’ll be responsible for designing and executing food manufacturing processes that will allow our facility to produce more efficiently, while enabling product variants, higher quality and lower costs. You will focus on our food operations team’s process and

Executive Assistant

3 hours ago
Performs administrative duties for CTO . Responsibilities may include screening calls; managing calendars; making complex travel arrangements, meeting and event arrangements; preparing reports and financial data, and customer relations. Requires strong computer and Internet research skills, flexibility, superior interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters is required. 

Operations Associate

Manager.Customer Support

Disaster Recovery Manager

Senior Customer Success Manager

Administrative Assistant

Product Manager - Corporate IT

Application Analyst

Strategy Lead

Customer Success Manager

Senior Application Administrator - Atlassian

Load 7 more jobs11 jobs at Relativity

Office Coordinator

3 hours ago
Fooda is hiring an Office Coordinator who will be the face of Fooda’s Chicago headquarters. This team member will welcome visitors, ensure office supplies and break rooms are always stocked, plan and execute in-office events including new hire orientation, provide general office and HR admin support, and help to create a comfortable, clean and organized work environment. To succeed in this role, the ideal candidate must be self-motivated, ambitious, organized, possess strong time management skills, attention to detail and meet critical deadlines. For this person no job is too big or too small. We are looking for an outgoing self-starter who has the ability to work independently as well as a member of project teams.

Collections Representative

3 hours ago
Enova is currently searching for ambitious and competitive Collections Representatives to join our team! Problem solvers, goal oriented, and customer serviced minded individuals are encouraged to apply. In this role, you will be expected to quickly learn the technologies, strategies, and customer service collections techniques. This will enable you to drive the continued success of the Collections team and grow your career.

Customer Service Representative

Head of Contact Center Operations

Head of Operations

Strategy and Operations Associate

Load 1 more jobs5 jobs at Enova

Customer Success Technical Lead

3 hours ago
The Customer Success Technical Lead provides leadership and direction that drives the resolution of escalated customer issues. The Technical Lead is the interface between Customer Success and Matterport Development and Product Management. She is responsible for creating, modifying and enforcing the communications and escalation processes between Customer Success and technical collaborators, ensuring that agent questions are answered in a timely way with the least impact to busy development teams. The Customer Success Technical Lead also resolves customer support issues with a modified workload as dictated by the Customer Success Level 2 Manager.

Risk and Compliance Manager

West Monroe Partners
4 hours ago
Risk and Compliance Manager 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. If you are looking to be a “behind the scenes” technologist, this

Experience Director

Strata Decision Technology
10 hours ago
An Experience Director will lead customers on their journey to continuously increase the value they receive from Strata Decision’s products and services.  The Experience Director will develop relationships with the executive teams across several health systems and own the delivery of Strata’s world class customer experience.  

Manager, Support Operations

Consultant, Continuous Improvement

Analyst II Operations Systems

Peapod Digital Labs
10 hours ago
Measure the impact of major programs/initiatives on consumer behavior and perceptions, the response to varieties of digital experience testing, updating and explaining business results, uncovering cause/effect relationships, and understanding relative returns on investments. Development of forecasting models to predict the impact of potential actions or programs being considered. Determine of relevant data sources applicable to the business question and diligently verify the data quality and accuracy of the results. Partner with the client teams to determine business objectives, key drivers of the success measures and identify KPIs to collect and measure. Continually assess the utility of ongoing reporting to optimize the set of reports used for business measurement. Develop strong client relationships that enable learning about the business and how their work directly impacts decisions. For specific projects, draw out critical information that impacts the learning objectives and incorporate into all work.

Manager, Network Expansion

Manager, Network Optimization

Digital Promo & Pricing Lead

Administrative Assistant II

Executive Assistant

Digital Assortment Lead

Load 3 more jobs7 jobs at Peapod Digital Labs

Integration Engineer

Echo Global Logistics
10 hours ago
As an Integratilon Engineerr on the Echo Global Logistics IT team, you will contribute to the mapping and management of Echo’s client EDI/API integrations. Our continued goal after the very successful acquisition of Command Transportation is to simplify transportation for our customers and carriers, and our technical capabilities if one of our largest competitive advantages in an ever growing market.

NOC Analyst

3rd Shift Account Coordinator

Arity - Kafka Administrator

16 hours ago
Manage large scale multi-nodes Kafka cluster environments residing on AWS. Handle all Kafka environment builds, including design, capacity planning, cluster setup, performance tuning and ongoing monitoring. Perform high-level, day-to-day operational maintenance, support, and upgrades for the Kafka Cluster. Creation of key performance metrics, measuring the utilization, performance and overall health of the cluster. Capacity planning and implementation of new/upgraded hardware and software releases as well as for storage infrastructure. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Ability to closely calibrate with product managers and lead engineers.

Head of Risk

16 hours ago
Optiver is looking for a Head of Risk to lead and oversee our Chicago Risk group. The Head of Risk will play an integral role to the success of Optiver by continually developing our risk systems, methodologies and limits, ensuring a high level of protection against loss. The ideal candidate will bring a clear, long-term vision to how we can continuously enhance and develop our risk strategies and will apply strong leadership capabilities to oversee & develop our risk team.

Customer Support Specialist

16 hours ago
The Customer Success team is a hybrid of account management and customer support. We work with innovative companies looking for a way to make their online reputation management more efficient. We pride ourselves on providing friendly, patient, and concise next-level support to optimize the customer’s road to success. An ideal candidate has at least 1 year experience working in customer service, customer support, community management, or account management, preferably in a SaaS environment. 

Relationship Manager, Cryptoassets

16 hours ago
We are looking for a Relationship Manager to join a team of highly talented business development, traders, relationship managers and researchers in our Chicago office. As part of this team, you will be tasked with enhancing existing counterparty relationships and developing new business opportunities with those counterparties on a global basis. Given the nature of this market, you will also be expected to understand changes occurring real-time. This is a unique opportunity for someone to leverage their financial markets sales experience in a new way.

Senior Desktop Systems Engineer

Network Project Specialist

Functional Architect

North Suburbs
21 hours ago
Walgreens is looking for a Functional Architect to join one of the largest initiatives in our company, Pharmacy Renewal. The Walgreens Pharmacy Renewal efforts seek to design and build the largest, most advanced pharmacy infrastructure in the world from the ground up. Empowered to operate as an innovation center, this effort represents one of Walgreens most important programs at both global and local levels. US, UK and Italy based teams will be leveraging the most advanced and exciting technologies to build on Walgreens strategic vision to service the 13,100 plus pharmacy-led, health and wellbeing retails stores Worldwide.

Monitoring Engineer I - Azure

TRIRIGA Architect

IT Analyst II

Director, IT: Demand Management, Planning & Analysis

IT Engineer II (Backup)

DevOps - IT Engineer II

IT Analyst II (Information Security Analyst)


Associate Technical Architect

SAP Service Lead

Associate Engineer

Technical Architect VoIP

IT Engineer II

IT Engineer II

IT Engineer I

Director, IT Technical Operations

Technical Architect VoIP

Associate, Technical Architect

SAP Basis Technician

IT Principal Technical Architect

Telecom Expense Manager, Associate IT Manager

Technical Architect - Monitoring Systems

IT Technical Architect/Full Stack Developer

IT Engineer II (Wireless)

IT Engineer III, Digital Engineering

IT Analyst II- (Information Security Analyst)

IT Engineer III

Associate Engineer

Associate Engineer

Director, IT Cloud Delivery

Load 10 more jobs31 jobs at Walgreens

Associate Director

21 hours ago
bswift is looking for an Associate Director to join our Direct Implementation Team. The primary objective of this position is to manage and inspire bswifts client services team to produce client raves. The Associate Director of Client Services serves as leader to ensure the highest level of quality in our delivery of new client implementations and on ongoing service. 

Project Specialist

Health Concierge

Client Relationship Manager

IT Scrum Master

Health Concierge

Client Benefit Analyst

Supvr, Service Operations

Load 4 more jobs8 jobs at bswift

Service Desk Lead

21 hours ago
Directly manage Service Desk Associates and Interns.  Direct their work and hold accountable for tasks. Monitor team metrics and address any bottlenecks/issues with ticket resolution.  Focus on Service Level Agreements and ensuring the team is meeting commitments. Assist with mentoring and coaching for the team.  Build skills and train, team members. Act as an escalation point and expert for the team.  Assist with leading and directing of work for the broader team on projects and initiatives. Manage team on-call schedule and triage rotation.  Disseminate to the team any new rules or processes to follow. Work with the business to identify gaps or problems with existing processes.  Drive change. Act as quality control for the team-- addressing team ticket quality, responsiveness, thoroughness, ticket hygiene, etc. Help smooth onboarding and offboarding experience to ensure no misses.  Continue to improve new hire documentation and processes. Bring technical skills, and become application owner, for the software we use. Be able to manage project work--direct team to finish tasks and hold them accountable. Identify gaps in documentation and drive initiative to fill out our wikis. Able to perform all the tasks that we ask of the SD technicians. Be flexible.  We're growing and we need to continue to change to help the company grow.

Restaurant Fulfillment Specialist

Senior Customer Care Trainer

Quality Coordinator

Lead, Network Operations Center

Account Advisor (Mandarin- Speaking Preferred!)

Sr. Manager, Market Operations

Director, Strategic Partnerships

Manager, Market Operations

Account Advisor, Enterprise Accounts

Director of Corporate IT

Contact Center Manager

Load 8 more jobs12 jobs at Grubhub

Senior Director - Customer Experience

Tribune Publishing
21 hours ago
This individual will be a key member of the consumer-focused leadership team and will be accountable for developing and executing our customer experience strategy to build a sustainable, institutionalized customer-obsessed culture. This leader will serve as an evangelist and senior advisor that will own a deep portfolio of influence and responsibilities that will be critical in meeting our goals and creating lasting value for the organization and its customers.

Senior Mainframe Solution Architect

21 hours ago
Mainframe Senior Solutions Architect leverages knowledge of IBM mainframe technology to help document, shape, and direct the technology roadmap for Ensono and for our clients. Work directly with senior executives and leadership to identify and address technology gaps, strategic goals, and business imperatives impacted by infrastructure technologies. Suggest new technologies or new approaches to achieve business goals. Develop methodologies to integrate technology innovation with existing governance and enterprise architecture processes. Provide fully costed solution architecture to meet client and prospective client requests. Maintain and update documentation related to organization-wide IT activities and technology roadmaps. Communicate progress and direction through formal presentations, collaborative meetings, and content publishing to mixed audiences.

Manager Information Technology, Info Sys

Director, Global Change Management

Global Facilities Manager

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Senior Network Engineer

Production Control Analyst

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Senior IBMi Systems Engineer

Senior Client Success Manager

Load 10 more jobs16 jobs at Ensono

Administrative Assistant

Guaranteed Rate
21 hours ago
Manage all aspects of office including Administrative and Operations. Coordinate Pipelines with direct ownership, management and communication with internal staff and clients. Constantly assess loan progression to insure all deadlines are met or exceeded. Assist with Marketing efforts to boost local name brand.

Customer Service Loan Servicing

Insurance Client Service Representative

Office Administrator

Disclosure Manager

Office Services Coordinator

Customer Service Representative

General Office Assistant

Operations Assistant

Office Assistant

Load 6 more jobs10 jobs at Guaranteed Rate

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,361
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,439
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,813
Min: $40K
Max: $85K
Client Success Manager $69,024
Min: $37K
Max: $135K
Business Analyst $70,655
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,281
Min: $135K
Max: $600K

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