Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

248

TECHNICAL BUSINESS ANALYST, ASSOCIATE

Conversant
Chicago
33 minutes ago
+48
The Technical Business Analyst, Associate, known internally as an Associate Technical Integration Engineer, is a unique hybrid of engineering, consulting and technical project management responsibilities.  It requires a wide range of technical skills, solution design and a desire not just for what the answer is, but how things work and why.  You'll have the opportunity to solve challenging technical problems, working with other Conversant engineering teams to understand the system and assist with improving it. 

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT

DIRECTOR, CLIENT DEVELOPMENT- AUTO

DIRECTOR, DECISION SCIENCES

SR. CLIENT DEVELOPMENT MANAGER

SYSTEMS ADMINISTRATION, NOC

VP, CLIENT DEVELOPMENT

VP, CLIENT DEVELOPMENT- AUTO

Load 5 more jobs9 jobs at Conversant

Customer Service Representative

FTD Companies
Chicago
1 hour ago
+29
· Talks to customers by phone to act as a consultant regarding our products and gifts in order to close a sale. · Processes orders using the internal computer applications. Verifies and validates all information provided by the customer prior to submission. · Negotiates effectively with customers and florists to uphold the Company's Product Guarantee Policy. · Accurately documents all actions taken when working within a customer account. · Responds to questions regarding existing orders including but not limited to; delivery status, product substitution approvals and other issues via email and by phone as appropriate. · Accurately processes order cancellations and adjustments to order totals for customers and florists. · Consistently achieve key indicators and performance standards as defined by call center management. Each CSR should review their own statistics on a daily basis in order to monitor their progress towards continual improvement. · Provide consumers with quality service by following the scripting in the computer systems. This information is documented during the quality monitoring sessions.

Senior Manager, Customer Service

Member Success Advocate

Manager, Customer Service

VP, Merchandising

Load 1 more jobs5 jobs at FTD Companies

Administrative Assistant - Sales Support (Hiring I…

Paylocity
Northwest Suburbs
1 hour ago
+31
The Sales Administrator will be joining a very ambitious and competitive sales force comprised of inside and outside sales representatives and managers. The Sales Administrator is responsible for providing the sales team, Sales Managers and VP of Sales high-level administrative support.

Client Services Representative

Current Client Consultant

Manager, Market Launch

Procurement Specialist IT

Travel Manager - Procurement Specialist

Load 2 more jobs6 jobs at Paylocity

Client Operations Administrator

NextCapital
Chicago
1 hour ago
+42
We're looking for an organized and highly motivated Administrator to join our Portfolio Operations team. Our Portfolio Operations team works directly with our Retail partners to facilitate the management and servicing of managed accounts. You will be responsible for taking on a wide range of administrative functions and assist the entire team in their efforts. The ideal candidate is highly organized, detail-oriented, has excellent writing skills, and the drive to get things done in a timely and efficient manner.

Administrative Assistant

McDonald's Technology
Chicago
1 hour ago
+26
McDonald’s Global Data and Analytics department needs a top notch Administrative Assistant. This is an excellent opportunity to build upon your professional experience in a fast-paced and team-oriented environment. You will be a critical team member and will perform a wide variety of specialized and administrative functions. The top candidate will possess strong organizational and communication skills and a consistent track record of getting results.

Incident Response Manger

Identity Service Manager

IT Service Delivery Manager

Manager of Enterprise Services-TRIRIGA

Network Operations SDM

Oracle BI - Support Manager

Senior IT Demand/Capacity Manager

Senior Provider Relationship Manager, VMO

Director, Digital Supply Chain

Retail Solution Architect – IT Architecture Services

Load 7 more jobs11 jobs at McDonald's Technology

Project Specialist

bswift
Chicago
3 hours ago
+16
bswift is currently seeking Project Specialists to join our growing team. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide.

Health Concierge

Client Relationship Manager

IT Scrum Master

Health Concierge

Client Benefit Analyst

Supvr, Service Operations

Associate Director

Load 4 more jobs8 jobs at bswift

Manager.Customer Support

Relativity
Chicago
5 hours ago
+21
As a Customer Support Manager, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The Support Manager should have intimate knowledge on all CS process and procedure. On a daily basis, the Support Manager will be responsible for monitoring the specific team’s ticket queues, ensuring that tickets are being scrubbed and assigned in a timely manner. The Support Manager will be responsible for balancing the team’s workload, reassigning tickets as needed due to PTO and scheduled training's. The Support Manager should be organized, attentive to details, and meet all of our department goals and metrics. The Support Manager informs their Manager of issues regarding personnel, performance, client perception, and project status, and works closely with colleagues to ensure consistent, high quality service. The Support Manager is also responsible for the professional development of their reports. 

Executive Assistant

Disaster Recovery Manager

Senior Customer Success Manager

Administrative Assistant

Product Manager - Corporate IT

Application Analyst

Strategy Lead

Customer Success Manager

Senior Application Administrator - Atlassian

Load 6 more jobs10 jobs at Relativity

Customer Advocate

Sprout Social
Chicago
5 hours ago
+47
1-3 years of customer-facing experience is required (SaaS Industry experience a plus). Proactive self-starter with a curious mind and strong initiative to solve tough problems and constantly make improvements. Challenge-driven, goal-oriented, and capable of handling emergency/crisis situations. Ability to be resourceful with impressive critical thinking skills, wearing many different hats and juggling conversations between channels comfortably. Excellent verbal and written communication skills. A strong work ethic and ability to work independently. Driven by a desire to help people and passion for teaching technology to others. Demonstrated ability to deal with change and act as a team player.

Client Support Analyst

Evive
Chicago
5 hours ago
+23
Support client delivery team in meeting client expectations and goals while executing client communication and benefit hub strategies. Be an Evive expert on your assigned client benefit plans, coverage, account structures, and programs. Attend client meetings to present and document decisions around communications plans and ongoing delivery projects. Communicate timely and effectively with clients regarding ongoing communications, programs, project timelines, and strategic deliverables. Track client’s Performance Guarantee metrics monthly and share quarterly results with CDM/Success Partner to improve strategy. Track and analyze metrics around communications/deliverables to better inform delivery strategy. Collaborate, coordinate, and escalate client/member issues by acting as a client advocate while working with all departments. Communicate errors and improvements to development organization and participate in testing client features, configuration, and content. Effectively communicate with member services in order to triage member issues and coordinate between client and member services team. Analyze and triage errors around data files to ensure error-free data loading.

IT System Administrator

Green Thumb Industries (GTI)
Chicago
5 hours ago
+10
Manage, maintain and monitor the global internal & external (cloud) systems and infrastructure. Design and deploy systems for 70+ manufacturing and retail locations. Create infrastructure documentation and keep it up to date on our team wiki. Automate everyday IT help-desk and system administration tasks such as patching, support, software installation, etc. Work closely with the department head to design, build, test, and then deploy our systems. Manage your own IT projects and take full ownership. Sync your activities and share your experience with a diverse team. Provide different training to application users and managers.

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
11 hours ago
+39
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Director, Global Change Management

Ensono
Chicago
16 hours ago
+35
The Director of Global Change Management will be expected to have a broad understanding of operational expertise, capable of leading a Global team of Change Management expects. Additionally, the role is responsible for evaluating new change management models and contract policy standardization to enhancing internal and external ITSM experience. This individual must have strong leadership skills and be able to influence and work effectively with cross functional teams supporting and driving a best in class operational customer experience. 

Global Facilities Manager

Client Support Engineer Level 2

Client Manager

Senior Network Engineer-Implementation

Expert Storage Engineer

Associate Production Control Analyst- Night Shift

Senior Network Engineer

Production Control Analyst

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Consultant - Procurement (Contractor)

Senior IBMi Systems Engineer

Senior Client Success Manager

Senior Mainframe Solution Architect

Manager Information Technology, Info Sys

Load 10 more jobs16 jobs at Ensono

Executive Assistant

Pampered Chef
Chicago
20 hours ago
You’ll partner closely with our executives, providing proactive and strong operational support. You will need to be able to handle a wide range of administrative support tasks and juggle diverse responsibilities. This role will support up to three Officers on our executive team.

NATGEN PREMIER- HIGH NET-WORTH AUTO CLAIMS SPECIAL…

National General
Chicago
21 hours ago
Responsible for being the primary claim holder for high net worth Auto claims within the Claims Department which includes investigating, researching, determining coverage, estimating damage, negotiating settlements and making recommendations on legal and claim coverage issues.  Provide exemplary and expeditious claim service to the policyholder and agent of record.  This is an inside position handling Auto claims in multiple venues. 

ASSOCIATE BUSINESS SYSTEMS TESTING ANALYST

National General
Chicago
21 hours ago
Provide support to business partners to deliver solutions which achieve product and territorial expansion as well as operational improvements and new system implementations.  Participate in project reviews, revisions, production problem corrections, enhancements, and usability testing of any functionality required to administer policy sales and servicing in the NPS and ANA operating systems. Assist as a liaison between developer and end-users, providing technical support to successfully implement system changes in the comprehensive policy and agency management system to comply with filed programs for multiple states, companies, products and lines of business.  Provide automated testing of various insurance products. This position can be located in the Cleveland, OH or Chicago, IL office locations.

Product Support Specialist- 3rd Shift

Eved
Chicago
22 hours ago
Eved was founded in 2010 by technology entrepreneur, Talia Mashiach, with the aspirations of creating a platform that automates the buying and selling for events. She saw a problem with a $770 billion industry muddled with manual, outdated processes that were hindering the most powerful asset to a company: human connections. Today, Eved is still growing with more than $300 million in event commerce running through it and continues to strive to

Customer Solutions Representative - Part Time

Pampered Chef
Chicago
22 hours ago
The Customer Solutions Representative is the primary point of contact for Pampered Chef consultants and customers. This role handles a variety of requests via phone, email and chat, including but not limited to, Returned Merchandise Adjustments (RMAs), order status, shipping status, etc. We are seeking an individual who will serve as a primary point of contact, own customer issues from start to finish, and look for process improvements for the whole team. The shift is 4:00pm to 8:00pm.

Technical Business Analyst - Data Integration

PEAK6
Chicago
22 hours ago
+26
Analyzing enterprise application needs, while helping to design and implement solutions with business partners.  Developing project schedules for assigned project and coordinate responsibilities associated with project management. Ensuring stability, integration and integrity of production systems. Coordinating with operational support personnel and system administrators for application upgrades and patches. Coordinating and providing assistance for interface maintenance and support. Directing and guiding the design and implementation of systems.  Developing end user training schedules and executing them, while supporting learning systems group in design. Creating technical support documentation and keeping it updated. 

Head of Agency Distribution

Clearcover
Chicago
22 hours ago
+36
We are looking for an experienced Head of Agency Distribution that will help us bring digital insurance product solutions to an evolving agency distribution channel. This is a high visibility role. You’ll be responsible for the channel strategy, deepening relationships with existing partners and the development of new, and the overall growth and profitability of the channel. You’ll manage various channel partnerships, including, but not limited to, insurance agency partners and other B2B2C channel partners. You’ll be both a growth strategist and execution expert and have a passion for data and out-of-the-box thinking. You should approach traditional agency channels with a healthy mix of respect and irreverence, applying both creativity and flexibility in developing the channel in a uniquely Clearcover way. 

Manager of Agency Development & Support

Clearcover
Chicago
22 hours ago
+36
We are looking for an experienced Manager of Agency Development & Support to help us bring Clearcover insurance product solutions to an evolving agency distribution channel.   You’ll have a unique vantage point within the company!  You’ll have the opportunity to work across each of our functional areas to thoroughly understand our products, sales experience, and operational processes and then represent and communicate them externally with agents.  You’ll also have the opportunity to work directly with various members of the senior leadership team to launch and grow the channel, while also soliciting input and feedback from agents. The ideal candidate for this role will bring a strong background in developing and managing agency relationships and knowing how to drive growth across various agency types (call center, field/brick and mortar, digital, etc.).  You’ll also have experience developing and facilitating agency training, both live and via phone/video conference, and know how help an agent grow their business.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,361
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,439
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,813
Min: $40K
Max: $85K
Client Success Manager $69,024
Min: $37K
Max: $135K
Business Analyst $70,655
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,281
Min: $135K
Max: $600K

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